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Entry Level Desktop Support Jobs in Oklahoma (NOW HIRING)

PCI

Desktop Support Technician - Helpdesk Analyst

Norman, OK · Hybrid

$18 - $24.50/hr

Desktop Support Technician - Helpdesk Analyst ID: 20684 Location: Norman, OK Description PCI Energy ... This entry-level position offers the opportunity to learn and grow in the field of hardware, and ...

PCI

Desktop Support Technician - Helpdesk Analyst

Norman, OK · On-site

$18 - $24.50/hr

Desktop Support Technician - Helpdesk Analyst PCI Energy Solutions is seeking a technical, detail ... This entry-level position offers the opportunity to learn and grow in the field of hardware, and ...

Flywheel Energy

GIS Technician

Oklahoma City, OK · On-site

This is an entry-level to early-career role focused on hands-on GIS work: digitizing infrastructure ... Produce clear, accurate map products supporting exploration, pipeline routing, land operations, and ...

All JobsDesktop Support JobsEntry Level Desktop Support JobsEntry Level Desktop Support Jobs in Oklahoma

Entry Level Desktop Support information

See Oklahoma salary details

$9

$24

$42

How much do entry level desktop support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for entry level desktop support in Oklahoma is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is a Level 1 desktop support job description?

A Level 1 desktop support job involves providing basic technical assistance to users, such as troubleshooting hardware and software issues, setting up devices, and resolving common problems. It typically requires good communication skills, knowledge of operating systems, and familiarity with support tools like ticketing systems. This entry-level role often serves as the first point of contact in IT support teams.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What jobs pay 4000 a week without a degree?

Entry-level desktop support roles typically do not pay $4,000 a week; however, experienced IT support specialists with certifications like CompTIA A+ or Network+ can earn higher wages, especially with overtime or in high-demand environments. Generally, achieving such high weekly pay without a degree requires advanced skills, certifications, or experience in specialized areas like network administration, cybersecurity, or consulting, which may also involve freelance or contract work.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

Is desktop support a good entry level job?

Desktop support is a common entry-level IT role that involves troubleshooting hardware and software issues, often requiring basic knowledge of operating systems and networking. It provides valuable technical experience and customer service skills, making it a good starting point for a career in IT. Certifications like CompTIA A+ can enhance job prospects in this field.

Can I land a help desk job with no experience?

Entry level desktop support roles often do not require prior professional experience, but having basic knowledge of operating systems, troubleshooting skills, and familiarity with common tools like ticketing systems can improve your chances. Certifications such as CompTIA A+ can also help demonstrate your skills to employers. Many employers are willing to train candidates with a strong interest in IT and customer service skills.
What are the most commonly searched types of Desktop Support jobs in Oklahoma? The most popular types of Desktop Support jobs in Oklahoma are:
What are popular job titles related to Entry Level Desktop Support jobs in Oklahoma? For Entry Level Desktop Support jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Oklahoma look for? The top searched job categories for Entry Level Desktop Support jobs in Oklahoma are:
What cities in Oklahoma are hiring for Entry Level Desktop Support jobs? Cities in Oklahoma with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Oklahoma as of July 2026, with employment types broken down into 6% Locum Tenens, 71% Full Time, 10% Part Time, 1% Temporary, and 12% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $51,846 per year, or $24.9 per hour.
Desktop Support Technician - Helpdesk Analyst

Desktop Support Technician - Helpdesk Analyst

PCI

Norman, OK • Hybrid

$18 - $24.50/hr

Other

Posted 28 days ago

Job description

My Account
Openings >> Desktop Support Technician - Helpdesk Analyst
Desktop Support Technician - Helpdesk Analyst
Summary
Title: Desktop Support Technician - Helpdesk Analyst ID: 20684 Location: Norman, OK
Description
PCI Energy Solutions, is a thriving global company where you can impact millions of lives every day. Our Software helps protect the environment and lowers utility bills by optimizing energy and utility company operations. We're hiring and growing in locations throughout the U.S. with our headquarters located in Norman, OK; We also have international offices in Peru and Mexico. We put a high value on work-life harmony by offering flexible working hours and remote work. You shall be required to work in our PCI Norman office on a hybrid basis (1 day at home and 4 days in the Norman office).
 

Desktop Support Technician - Helpdesk Analyst 

PCI Energy Solutions is seeking a technical, detail-oriented and motivated Desktop Support Technician/Helpdesk Analyst to join our team. This entry-level position offers the opportunity to learn and grow in the field of hardware, and software management. The ideal candidate will possess a positive attitude, excellent communication skills, and a desire to help and support end-user IT needs.

Responsibilities:

  • Deploy, configure, and maintain desktop and laptop computers, peripherals, mobile devices, and software applications for local and remote employees.
  • Troubleshoot and resolve hardware and software issues using diagnostic tools and escalation procedures.
  • Manage IT asset inventory and coordinate equipment procurement and lifecycle management.
  • Maintain Windows Deployment Services (WDS) infrastructure.
  • Coordinate with third-party vendors for equipment maintenance and on-site repair services.
  • Provision and manage user identities, access controls, and group memberships using Active Directory and/or Entra ID.
  • Perform regular system patching, updates, and security hardening to maintain compliance and system integrity.
  • Deliver technical training and onboarding support to end-users on hardware, software, and other applications as needed.
  • Document technical processes, maintain knowledge base articles, and update system documentation.
  • Resolve IT support requests through ticketing queue system.
  • Other duties as assigned.

Skills and Qualifications (Required):

  • Certifications like CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator Associate, Microsoft IT Support Specialist Professional, or equivalent.
  • Strong attention to detail and ability to follow procedures accurately.
  • Technical knowledge of operating systems, hardware, software and applications.
  • Basic proficiency in Windows and MAC operating systems.
  • Basic knowledge of Networking
  • Excellent Customer Service and Communication skills.
  • Excellent Problem-Solving and Time Management skills.
  • Positive attitude and eagerness to learn new technologies.
  • Flexible availability to support a 24/7 on call rotation.

Beneficial:

  • 2+ years of experience as a Desktop Support Technician
  • 2+ years of customer service experience in an IT organization.
  • Bachelor's degree Information Technology or a related field, or equivalent experience.
  • Familiarity with Jira/Confluence.
 
EO Statement
PCI is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. PCI is also committed to compliance with all fair employment practices regarding citizenship and immigration status
Company Website: https://www.pcienergysolutions.com/
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