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Desktop Support Jobs in Colorado (NOW HIRING)

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Type Full-time Description Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal ...

Talentiqo

Desktop Support Technician

Englewood, CO · On-site

$20 - $25.50/hr

Job Summary (List Format): - Provide computer, hardware, and software support to employees. - Install, troubleshoot, service, and repair desktop and laptop computers. - Install, configure, and ...

ACI Infotech

L2 Desktop Support Engineer

Denver, CO · On-site

L2 Desktop Support Engineer Duration: FULL TIME ( WITH CLIENT) Location: Denver, CO Mode: 100% On-Site ( Mon - Friday) Primary Responsibilities Will Include: • Provide exceptional end user support ...

MSCCN

Cleared Desktop Support - Aurora, CO

Aurora, CO · On-site

$30K - $45K/yr

  • Medical

  • Retirement

Minimum 5 years of working experience in Desktop Support * Knowledge of PC Imaging * Experience with change management and incident management * Experience with using tools such as: ServiceNow ...

Tyto Athene, LLC

Desktop Support Technician Level II

Denver, CO · On-site

$31.89/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Quantum Sky is searching for a Desktop Support Level II in Aurora, CO. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) ...

Tyto Athene, LLC

Desktop Support Technician Level II

Denver, CO · On-site

$31.89/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Quantum Sky is searching for a Desktop Support Level II in Aurora, CO. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.

Tyto Athene, LLC

Desktop Support Technician Level II

Denver, CO

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Quantum Sky is searching for a Desktop Support Level II in Aurora, CO. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) ...

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All JobsDesktop Support JobsDesktop Support Jobs in Colorado

Desktop Support information

See Colorado salary details

$14

$24

$34

How much do desktop support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for desktop support in Colorado is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $26.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Colorado?

The most popular types of Desktop Support jobs in Colorado are:

What are popular job titles related to Desktop Support jobs in Colorado?

For Desktop Support jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Colorado look for?

The top searched job categories for Desktop Support jobs in Colorado are:

What cities in Colorado are hiring for Desktop Support jobs?

Cities in Colorado with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Colorado as of August 2026, with employment types broken down into 72% Full Time, 5% Temporary, and 23% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $50,227 per year, or $24.1 per hour.

Desktop Support Technician

Ruri Software Technologies LLC

Denver, CO • On-site

$20.75 - $26.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Role : Desktop Support Technician
Location : Colorado - Fully Remote - Need locals to Colorado
Job Description:
  • Provide Tier I and II support for a wide range of enterprise and agency IT service offerings.
  • Effectively and efficiently resolves incoming Tier I and II support tickets through preferred channels, and escalates for support when necessary.
  • Abide by Service Level Commitments and OIT and agency policies.
  • Use documented processes and procedures to assist during service outages (emergency and planned).
  • Provide outage status updates when prompted by users.
  • Ensure that all tickets opened related to the outage are appended to the parent ticket in the ticket management system.
  • Effectively communicates situational data to peers and partners as defined by OIT and agency policy.
  • Provide customer service skills; oral or typed communication to provide ticket status information to end users upon request by querying the ticket management system.
  • Written communication to document issues and steps taken to resolve incidents.
  • Share information and ideas, communicate constructively about issues, and help to build a culture of teamwork.
  • Answer customer questions related to myColorado policy and procedures.
  • Responds to accessibility accommodation requests in a timely manner, escalating to the Technology Accessibility Program (TAP) team, when needed.

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