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Desktop Support Technician Jobs in West Babylon, NY

Tech Tammina LLC

Desktop Support Technician

Brooklyn, NY · On-site

$21.25 - $27/hr

Desktop Support Technician Location: Brooklyn, NY (On-site) Type: Contract (6+ months, with option to convert to full-time) Overview: We are looking for a Desktop Support Technician to join an ...

MM International

Desktop Support Technician

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York, NY - 10017 (Onsite) Position Type: Contract-to-Hire On-Site We still need resume but from Finance ...

TEKsystems

Desktop Support Technician

Patchogue, NY

$24 - $25/hr

Operating Room Desktop Support Tech: • Computer imaging and upgrade. • PC's and Printer deployment. • Wyse terminal setup and Configuration. • Configure Mobile devices (IPhone, IPad ) • ...

TEKsystems

Desktop Support Technician

Patchogue, NY

$24 - $25/hr

Operating Room Desktop Support Tech: • Computer imaging and upgrade. • PC's and Printer deployment. • Wyse terminal setup and Configuration. • Configure Mobile devices (IPhone, IPad ) • ...

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Desktop Support Technician information

See West Babylon, NY salary details

$14

$24

$34

How much do desktop support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for desktop support technician in West Babylon, NY is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $25.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Technician, and why are they important?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by Desktop Support Technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.

What are Desktop Support Technicians?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

More about Desktop Support Technician jobs
What job categories do people searching Desktop Support Technician jobs in West Babylon, NY look for? The top searched job categories for Desktop Support Technician jobs in West Babylon, NY are:
What cities near West Babylon, NY are hiring for Desktop Support Technician jobs? Cities near West Babylon, NY with the most Desktop Support Technician job openings:
Desktop Support Technician jobs near you
Infographic showing various Desktop Support Technician job openings in West Babylon, NY as of May 2026, with employment types broken down into 1% Internship, 6% As Needed, 67% Full Time, 1% Part Time, 24% Contract, and 1% Nights. Highlights an 10% Physical, 20% Hybrid, and 70% Remote job distribution, with an average salary of $49,949 per year, or $24 per hour.

Desktop Support Technician

Tech Tammina LLC

Brooklyn, NY • On-site

$21.25 - $27/hr

Full-time

Posted 4 days ago

Job description

Position: Desktop Support Technician
Location: Brooklyn, NY (On-site)
Type: Contract (6+ months, with option to convert to full-time)
 

Overview:
We are looking for a Desktop Support Technician to join an established healthcare environment in Brooklyn. This is a long-term contract role with strong potential to convert to full-time for the right candidate. The position is fully on-site and ideal for someone who wants to grow their IT career while delivering impactful end-user support.

Responsibilities:

  • Provide daily technical support for end-users and resolve IT issues.

  • Install/configure PCs, software, and peripherals (e.g., scanners, printers, card readers).

  • Support Microsoft Office 2013, Outlook 2019, and Windows 10 environments.

  • Monitor and address tickets in the ServiceNow or Remedy queue.

  • Troubleshoot hardware/software issues and reimage systems when needed.

  • Apply antivirus updates and Microsoft patches.

  • Maintain service ticket documentation and ensure timely resolution.

Must-Have Qualifications:

  • Minimum 3 years of desktop support experience.

  • Hands-on experience with Windows 10, Office Suite, and Outlook 2019.

  • Familiarity with ticketing systems like ServiceNow or Remedy.

  • A+ Certification required.

  • Strong communication skills and a reliable work history.

Education:
High School Diploma or equivalent + A+ Certification