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Desktop Support Technician Jobs in Huntington Station, NY

MM International

Desktop Support Technician

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York, NY - 10017 (Onsite) Position Type: Contract-to-Hire On-Site We still need resume but from Finance ...

Saviance

Desktop Technician

Bronx, NY · On-site

$21 - $26.75/hr

Desktop Support Technician The Desktop Support Technician supports all end-user equipment including, desktop, laptop, printers, scanners and hospital equipment. The Technician ensures service level ...

TEKsystems

Desktop Support Technician

Patchogue, NY

$24 - $25/hr

Operating Room Desktop Support Tech: • Computer imaging and upgrade. • PC's and Printer deployment. • Wyse terminal setup and Configuration. • Configure Mobile devices (IPhone, IPad ) • ...

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How much do desktop support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for desktop support technician in Huntington Station, NY is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $26.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Technician, and why are they important?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by Desktop Support Technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.

What are Desktop Support Technicians?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

More about Desktop Support Technician jobs
What are popular job titles related to Desktop Support Technician jobs in Huntington Station, NY? For Desktop Support Technician jobs in Huntington Station, NY, the most frequently searched job titles are:
What job categories do people searching Desktop Support Technician jobs in Huntington Station, NY look for? The top searched job categories for Desktop Support Technician jobs in Huntington Station, NY are:
What cities near Huntington Station, NY are hiring for Desktop Support Technician jobs? Cities near Huntington Station, NY with the most Desktop Support Technician job openings:
Desktop Support Technician jobs near you

Desktop Support Technician

TSG Risk Management

New York, NY • On-site

$30 - $40/hr

Full-time

Medical, Dental

Posted yesterday

Job description

Desktop Support Technician
Summary
We are seeking a highly motivated and customer-focused Desktop Support Technician to provide high-quality technical support to end users in a fast-paced, in-person environment.
The ideal candidate is personable, proactive, and confident working directly with employees to resolve technical issues. This role requires strong troubleshooting skills across hardware, software, and Microsoft technologies, along with the ability to deliver professional, white-glove support to internal users.
This position is ideal for someone who enjoys helping people, thrives in an interactive support environment, and takes pride in delivering an excellent end-user experience.
Key Responsibilities
Provide in-person and remote desktop support to end users, including desk-side troubleshooting and technical assistance
Install, configure, and maintain desktop and laptop hardware, peripherals, printers, and related equipment
Troubleshoot and support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office
Assist with user account management including password resets, access issues, and group permissions
Support Windows operating systems and endpoint devices
Respond to IT incidents and service requests through a ticketing system such as ServiceNow or similar platforms
Assist with endpoint and device management through modern management tools such as Intune or similar platforms
Troubleshoot basic networking issues including connectivity, VPN access, and wireless configuration
Maintain accurate documentation of support activities, troubleshooting steps, and resolutions
Collaborate with internal IT teams on projects, system upgrades, and technology rollouts
Act as a professional and approachable representative of the IT team when interacting with employees and internal stakeholders
Required Skills & Experience
2-5+ years of Desktop Support, Help Desk, or End-User Support experience
Strong experience supporting Windows operating systems
Hands-on experience troubleshooting Microsoft 365 / Office 365 applications
Experience with user account administration within Active Directory or Azure Active Directory
Familiarity with endpoint management tools such as Intune or similar device management platforms
Experience using IT ticketing systems such as ServiceNow, Jira Service Management, or similar tools
Basic understanding of networking concepts including TCP/IP, DNS, VPN, and wireless connectivity
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills with both technical and non-technical users
Professional, service-oriented mindset with the ability to work in a fast-paced support environment
Nice to Have
Experience supporting SharePoint Online
Executive or VIP support experience
Experience working in corporate or enterprise environments
Exposure to mobile device management (MDM)
Job Details
Job Type: Contract
Pay: $30.00 - $40.00 per hour
Expected Hours: 40 per week
Work Location: In Person
Benefits
Health insurance
Dental insurance
Experience Requirements
Customer support: 2-3 years preferred
Desktop support: 2-3 years required
Windows OS support: 2-3 years required
Location Requirements
Ability to commute to New York, NY

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