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Desktop Support Technician Jobs in Kingston, NY (NOW HIRING)

Noblesoft Technologies

Desktop Support Technician

Hudson, NY · On-site

$20.25 - $25.75/hr

Role - Desktop Support Technician Location - Hudson yards, NY(Onsite) This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in ...

Computer Task Group

IT Support Technician

Poughkeepsie, NY · On-site

$21.25 - $29.25/hr

CTG is seeking a dependable and customer-focused IT Support Technician to provide hands-on and ... Provide first-level and second-level technical support for desktops, laptops, printers, scanners ...

CTG, Inc.

IT Support Technician

Poughkeepsie, NY · On-site

$21.25 - $29.25/hr

CTG is seeking a dependable and customer-focused IT Support Technician to provide hands-on and ... Provide first-level and second-level technical support for desktops, laptops, printers, scanners ...

Marist College

Client Services Technician

Poughkeepsie, NY · On-site

$65K - $70K/yr

The technician provides friendly, first-line IT support, resolving common technical issues and ensuring users can quickly return to work. The role manages ticket intake and routing, supports basic ...

MasTec Utility Services

Field Technician

Kingston, NY · On-site

$18.75 - $25.75/hr

Job Summary The Field Technician is responsible for making maps, geographic information systems ... Support the third-party design effort. * Develop mobile and desktop applications. * Ensure ...

MasTec Utility Services

Field Technician

Poughkeepsie, NY

$19.50 - $26.75/hr

Job Summary The Field Technician is responsible for making maps, geographic information systems ... Support the third-party design effort. * Develop mobile and desktop applications. * Ensure ...

MasTec Utility Services

Field Technician

Poughkeepsie, NY

$19.50 - $26.75/hr

Job Summary The Field Technician is responsible for making maps, geographic information systems ... Support the third-party design effort. * Develop mobile and desktop applications. * Ensure ...

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Desktop Support Technician information

See Kingston, NY salary details

$13

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How much do desktop support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support technician in Kingston, NY is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Technician, and why are they important?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by Desktop Support Technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.

What are Desktop Support Technicians?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

More about Desktop Support Technician jobs
What job categories do people searching Desktop Support Technician jobs in Kingston, NY look for? The top searched job categories for Desktop Support Technician jobs in Kingston, NY are:
What cities near Kingston, NY are hiring for Desktop Support Technician jobs? Cities near Kingston, NY with the most Desktop Support Technician job openings:
Desktop Support Technician jobs near you
Infographic showing various Desktop Support Technician job openings in Kingston, NY as of May 2026, with employment types broken down into 1% Internship, 6% As Needed, 67% Full Time, 1% Part Time, 24% Contract, and 1% Nights. Highlights an 10% Physical, 20% Hybrid, and 70% Remote job distribution, with an average salary of $45,357 per year, or $21.8 per hour.
Desktop Support Technician

Desktop Support Technician

Noblesoft Technologies

Hudson, NY • On-site

$20.25 - $25.75/hr

Contractor

Posted 4 days ago

Job description

Role - Desktop Support Technician

Location – Hudson yards, NY(Onsite)

This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed.

The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. The job will require travel between offices (up to 150 miles)

Desired Skills & Experience

Responsibilities:

  • Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support
  • Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices
  • Printer break-fix and installation
  • Disposal, redeployment and Asset reclaim
  • Shipping coordination
  • Data Backup and Data Recovery coordination
  • Hardware Refresh
  • Warranty and Out-of-warranty repair and replacement
  • Depot Services 
  • Walk Up Support
  • Spare parts management
  • Good Knowledge / handon on supporting VDI 1st level Trroubleshooting
  • Executive (VIP) Support
  • Audio and Video Support including Health Checks
  • Inventory and Asset Management – Depot Operations
  • Coordinate with external vendors for dispatch support
  • Identify and resolve hardware and software application conflicts
  • Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents
  • Responsible for asset tagging and entering all incoming equipment into our asset management system
  • Collaborate with cross functional teams to properly onboard incoming new hires
  • Ensure that hardware is properly assigned and updated into our management system
  • Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment
  • Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware
  • Ensure that resolutions are consistent with company standards and policies

Requirements/Qualifications:

  • Prefer 3-5 years IT experience, including technical training
  • Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications
  • Experience with imaging windows 10 OS.
  • Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet)
  • Networked printer experience (queue creation, server maintenance, etc.)
  • Experience in using PC-based word processing, presentation, and e-mail software preferred
  • Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred
  • Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations
  • Outstanding customer service and interpersonal skills
  • Excellent organizational skills and ability to prioritize tasks among many competing requests
  • Experience working in or supporting a call center or help desk environment
  • MCP and or A+ Certifications
  • Aptitude for learning
  • Excellent oral and written communication skills
  • Ability to work in teams and in a team environment
  • Able to lift upto 50 pounds
  • Own car for transportation (mileage will be reimbursed by policy)
  • Valid driver’s license