This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key ...
This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key ...
Sr. Desktop Support
New York, NY · On-site
This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key ...
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Sr. Desktop Support
New York, NY · On-site
This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key ...
Desktop Support Lead
Manhattan, NY · Hybrid
Desktop Support Engineer/Lead Role : Desktop Support Engineer/Lead Clien t: Quant Fund - Global ... Strong experience supporting and configuring Windows 10 . * Identity & Management: Deep knowledge ...
Desktop Support Lead
Manhattan, NY · Hybrid
Desktop Support Engineer/Lead Role : Desktop Support Engineer/Lead Clien t: Quant Fund - Global ... Strong experience supporting and configuring Windows 10 . * Identity & Management: Deep knowledge ...
Desktop Support Technician
New York, NY · On-site
$22.25 - $28.25/hr
Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York ... incident management system. • Perform a variety of support activities including inventory and ...
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Desktop Support Technician
New York, NY · On-site
$22.25 - $28.25/hr
Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York ... incident management system. • Perform a variety of support activities including inventory and ...
Desktop Support Technician
Jersey City, NJ · On-site
$17 - $22/hr
Desktop Support Specialist Pay Range: $17hr - $22hr Responsible for providing end-user desktop support across desktops, laptops, tablets, mobile devices, printers, and video conferencing equipment.
Desktop Support Technician
Jersey City, NJ · On-site
$17 - $22/hr
Desktop Support Specialist Pay Range: $17hr - $22hr Responsible for providing end-user desktop support across desktops, laptops, tablets, mobile devices, printers, and video conferencing equipment.
desktop support
$22.25 - $28.25/hr
DESKTOP Support Representative Job ID: # S2LBPG Location: new york ,NY 10036 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem ...
desktop support
$22.25 - $28.25/hr
DESKTOP Support Representative Job ID: # S2LBPG Location: new york ,NY 10036 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem ...
desktop support
$22.25 - $28.25/hr
DESKTOP Support Representative Job ID: # S2LF2Q Location: new York ,NY 10036 Duration: : 1 year (with possible extension) * Candidates should be able to diagnose and remedy complex Microsoft OS ...
desktop support
$22.25 - $28.25/hr
DESKTOP Support Representative Job ID: # S2LF2Q Location: new York ,NY 10036 Duration: : 1 year (with possible extension) * Candidates should be able to diagnose and remedy complex Microsoft OS ...
Desktop Support Technician
$21.50 - $27.25/hr
Desktop Support Responsibility: Desktop Support TOP 2 : Client Breakfix and A+ Certification Schedule: M-F 8-5 Location: 231 Malta Street, Brooklyn NY A driver's license and a car are required for ...
Desktop Support Technician
$21.50 - $27.25/hr
Desktop Support Responsibility: Desktop Support TOP 2 : Client Breakfix and A+ Certification Schedule: M-F 8-5 Location: 231 Malta Street, Brooklyn NY A driver's license and a car are required for ...
Desktop Support Technician III Location: 340 Mt. Kemble Avenue, Morristown, NJ 07960 Pay Rate: $28/HR on W2 Desktop Support - Assisting customers in an office environment and remotely using various ...
Desktop Support Technician III Location: 340 Mt. Kemble Avenue, Morristown, NJ 07960 Pay Rate: $28/HR on W2 Desktop Support - Assisting customers in an office environment and remotely using various ...
Desktop Support Technician
$22.25 - $28.50/hr
Provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers. Configures workstations for new users and upgrades existing equipment and software.
Desktop Support Technician
$22.25 - $28.50/hr
Provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers. Configures workstations for new users and upgrades existing equipment and software.
DESKTOP SUPPORT
New York, NY · On-site
$22.25 - $28.25/hr
Job Title: Desktop Support Representative Onsite Support Location: NEW York ,NY Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user trouble ...
DESKTOP SUPPORT
New York, NY · On-site
$22.25 - $28.25/hr
Job Title: Desktop Support Representative Onsite Support Location: NEW York ,NY Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user trouble ...
Desktop Support Technician
$22.25 - $28.50/hr
Provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers. Configures workstations for new users and upgrades existing equipment and software.
Desktop Support Technician
$22.25 - $28.50/hr
Provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers. Configures workstations for new users and upgrades existing equipment and software.
Desktop Support Technician III Location: 340 Mt. Kemble Avenue, Morristown, NJ 07960 Pay Rate: $28/HR on W2 Desktop Support - Assisting customers in an office environment and remotely using various ...
Desktop Support Technician III Location: 340 Mt. Kemble Avenue, Morristown, NJ 07960 Pay Rate: $28/HR on W2 Desktop Support - Assisting customers in an office environment and remotely using various ...
Desktop Support Location: Piscataway, NJ or Englewood Cliffs, NJ or Ewing, NJ (Onsite) Duration ... Manage printers, scanners, gate readers workstations and common use (CUTE) implementations.
Desktop Support Location: Piscataway, NJ or Englewood Cliffs, NJ or Ewing, NJ (Onsite) Duration ... Manage printers, scanners, gate readers workstations and common use (CUTE) implementations.
Azure Hybrid Desktop Support Engineer
New York, NY · Hybrid
$90K - $110K/yr
Manage hardware lifecycle (laptops, peripherals, mobile devices) Azure Hybrid Identity & Endpoint Management * Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID)
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Azure Hybrid Desktop Support Engineer
New York, NY · Hybrid
$90K - $110K/yr
Manage hardware lifecycle (laptops, peripherals, mobile devices) Azure Hybrid Identity & Endpoint Management * Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID)
Desktop Support Analyst- H
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Desktop Support Analyst- H
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Desktop Support Analyst- H
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Desktop Support Analyst- H
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Desktop Support Analyst- H
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Desktop Support Analyst- H
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Desktop Support Analyst- H
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Desktop Support Analyst- H
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Desktop Support Technician I
Holmdel, NJ · On-site
$30 - $32/hr
Desktop Support Tech Location: 101 Crawfords Corner Rd. NJ 07733 Pay Rate: $25 - $30/HR Primary day ... Management and installation of equipment in the meeting room (projector, laptop, and ...
Desktop Support Technician I
Holmdel, NJ · On-site
$30 - $32/hr
Desktop Support Tech Location: 101 Crawfords Corner Rd. NJ 07733 Pay Rate: $25 - $30/HR Primary day ... Management and installation of equipment in the meeting room (projector, laptop, and ...
Desktop Support Manager information
See Springfield, NJ salary details
$15.52 - $19.82
4% of jobs
$19.82 - $24.12
17% of jobs
$25.02 is the 25th percentile. Wages below this are outliers.
$24.12 - $28.42
19% of jobs
The median wage is $31.57 / hr.
$28.42 - $32.72
14% of jobs
$32.72 - $37.02
6% of jobs
$37.02 - $41.33
3% of jobs
$41.33 - $45.63
9% of jobs
$47.24 is the 75th percentile. Wages above this are outliers.
$45.63 - $49.93
6% of jobs
$49.93 - $54.23
7% of jobs
$54.23 - $58.53
7% of jobs
$58.53 - $62.83
6% of jobs
$15
$37
$62
How much do desktop support manager jobs pay per hour?
As of Jun 1, 2026, the average hourly pay for desktop support manager in Springfield, NJ is $37.67, according to ZipRecruiter salary data. Most workers in this role earn between $25.05 and $50.05 per hour, depending on experience, location, and employer.
What Does a Desktop Support Manager Do?
Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.
What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?
To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.
What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?
Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.
Is desktop support a good entry level job?
Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools, making it accessible for those starting their IT careers.
What is the difference between Desktop Support Manager vs Help Desk Supervisor?
| Aspect | Desktop Support Manager | Help Desk Supervisor |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Oversees desktop support teams, manages hardware/software issues, strategic planning | Supervises help desk staff, handles user tickets, ensures customer service quality |
| Industry Usage | IT departments across various industries, corporate environments | IT support centers, customer service teams in tech companies |
The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.
More about Desktop Support Manager jobs
What are popular job titles related to Desktop Support Manager jobs in Springfield, NJ? For Desktop Support Manager jobs in Springfield, NJ, the most frequently searched job titles are:
What cities near Springfield, NJ are hiring for Desktop Support Manager jobs? Cities near Springfield, NJ with the most Desktop Support Manager job openings:
Job description
Sr. Help Desk Engineer
Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract
Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support.
Key Responsibilities:
- Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations
- Create and migrate user profiles as part of the entity consolidation project
- Update, test, and troubleshoot desktop software and operating systems
- Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot
- Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed
- Collaborate with project managers and technical leads to execute migration tasks according to project timelines
- Document processes, configurations, and solutions as needed for project consistency and knowledge sharing
- Support end users in person and respond to service requests efficiently and professionally
Required Skills & Experience:
- Hands-on experience with Microsoft Intune and Windows Autopilot (required)
- Proven ability to build and deploy Windows desktops and manage user profiles
- Strong desktop support skills for both hardware and software in enterprise environments
- Experience with desktop software installations, updates, and troubleshooting
- Experience supporting migrations or consolidations of IT environments is highly desired
- Excellent interpersonal and communication skills
- Proven track record of professionalism and reliability in fast-paced settings
Preferred Qualifications:
- Prior experience in IT consolidation, merger, or acquisition projects
- Familiarity with user data migration tools and scripting a plus (e.g., PowerShell)
- Certifications such as Microsoft 365: Modern Desktop Administrator Associate (MD-100, MD-101)
About ASCENDING
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Merrifield, VA, US
Year founded
2018