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Desktop Support Manager Jobs in Springfield, NJ (NOW HIRING)

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...

Harriscomputer

Desktop Support Analyst- H

Elizabeth, NJ

$23.50 - $31.50/hr

Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...

TEKsystems

Site Support Manager

Manhattan, NY

$110K - $140K/yr

Lead the desktop support function to provide timely, high-quality support for employees across all locations. * Mentor, coach, and manage the day-to-day performance of the desktop support team ...

New

TEKsystems

Site Support Manager

Manhattan, NY

Lead the desktop support function to provide timely, high-quality support for employees across all locations. * Mentor, coach, and manage the day-to-day performance of the desktop support team ...

New

Barrow Wise Consulting

Desktop Support Analyst

New York, NY · On-site

$60K - $90K/yr

The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project ... Manage individual ticket queues. Provide informative ticket updates describing steps taken through ...

TEKsystems

Desktop Support Technician

Manhattan, NY

$24 - $34/hr

... remote management tools. - Provide Level 1 & Level 2 enterprise support. - Edit and maintain ... Skills Desktop Support, Microsoft Intune, Active Directory, MS Office, O365, Ticketing Systems ...

Barrow Wise Consulting

Desktop Support Analyst

New York, NY

$25.50 - $34.25/hr

The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project ... Manage individual ticket queues. Provide informative ticket updates describing steps taken through ...

LHH US

Desktop Support Specialist

Manhattan, NY · On-site

$30 - $35/hr

Configure, deploy, and support desktops, laptops, monitors, printers, peripherals, and other IT equipment * Assist with IT inventory management, asset tracking, equipment coordination, and hardware ...

Forhyre

Onsite Desktop Support Engineer

New York, NY

Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

TEKsystems

Desktop Support Technician

Manhattan, NY

$24 - $34/hr

... remote management tools. - Provide Level 1 & Level 2 enterprise support. - Edit and maintain ... Skills Desktop Support, Microsoft Intune, Active Directory, MS Office, O365, Ticketing Systems ...

Intellectt INC

Desktop Support Analyst III

New York, NY · On-site

$25.50 - $34.25/hr

This role manages daily helpdesk tickets, maintains ownership through resolution, performs installs ... Technical Support & Maintenance * Provide Tier 2 support for Windows desktops/laptops, Apple ...

Secur-Serv

Desktop Support Analyst

New Brunswick, NJ · On-site

$24 - $32.25/hr

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a ... POSITION SUMMARY The Desktop Support Analyst will support a Secur-Serv's client by providing expert ...

Addison Group

Desktop Support Specialist

New York, NY · Remote

$25 - $30/hr

Job Title: Desktop Support Specialist Industry: Information Technology / Professional Services ... This individual will also manage incidents through ServiceNow, assist with employee onboarding and ...

New

Secur-Serv

Desktop Support Analyst

New Brunswick, NJ · On-site

$24 - $32.25/hr

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a ... POSITION SUMMARY The Desktop Support Analyst will support a Secur-Serv's client by providing expert ...

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Showing results 41-60

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Springfield, NJ

Desktop Support Manager information

See Springfield, NJ salary details

$15

$37

$62

How much do desktop support manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support manager in Springfield, NJ is $37.67, according to ZipRecruiter salary data. Most workers in this role earn between $25.05 and $50.05 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are popular job titles related to Desktop Support Manager jobs in Springfield, NJ? For Desktop Support Manager jobs in Springfield, NJ, the most frequently searched job titles are:
What cities near Springfield, NJ are hiring for Desktop Support Manager jobs? Cities near Springfield, NJ with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you

Azure Hybrid Desktop Support Engineer

The Princeton Group

New York, NY • Hybrid

$90K - $110K/yr

Full-time

Re-posted 6 days ago

Job description

Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure, supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID).


The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users.

 

Key Responsibilities

End-User Support & Operations

  • Provide white-glove desktop support for executives, traders, and business users
  • Troubleshoot Windows 10/11, Microsoft 365, and line-of-business applications
  • Support conference rooms, AV systems, and collaboration tools (Teams, Zoom)
  • Manage hardware lifecycle (laptops, peripherals, mobile devices)

Azure Hybrid Identity & Endpoint Management

  • Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID)
  • Administer Azure AD Connect, synchronization, and identity troubleshooting
  • Manage devices via Microsoft Intune / Endpoint Manager
  • Deploy and maintain Windows Autopilot for zero-touch provisioning
  • Enforce device compliance, conditional access, and security baselines

Automation & Engineering

  • Automate repetitive tasks using PowerShell
  • Assist with desktop engineering initiatives (image management, patching, policy deployment)
  • Support group policy (GPO) and transition workloads to modern management (Intune)

Security & Compliance

  • Support endpoint security tools (Defender for Endpoint, AV/EDR platforms)
  • Assist with access control, MFA, and device compliance policies
  • Participate in audits, remediation, and security hardening initiatives


Required Qualifications

  • 3–5+ years of experience in desktop support / end-user computing
  • Strong experience with:
  • Windows 10/11 administration
  • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
  • Active Directory (users, groups, GPOs)
  • Hands-on experience with:
  • Microsoft Intune / Endpoint Manager
  • Azure AD (Entra ID) in a hybrid environment
  • Solid troubleshooting skills across:
  • OS, applications, networking basics, and hardware
  • Experience with PowerShell scripting (basic to intermediate)

Preferred Qualifications

  • Experience with:
  • Azure AD Connect / hybrid identity sync
  • Windows Autopilot deployments
  • Defender for Endpoint or similar EDR tools
  • Exposure to:
  • VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop)
  • Patch management tools (WSUS, Intune Update Rings)
  • Background in financial services, hedge funds, or high-performance environments


Princeton Group logo

About Princeton Group

Sourced by ZipRecruiter

The Princeton Group values the relationships with our clients and candidates and we work diligently to maintain a long-term union. Our firm is committed to providing value and empowerment for all parties and strives to bring integrity and professionalism to the process.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

1988

Social media

Twitter

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