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Desktop Support Manager Jobs in Charleston, SC (NOW HIRING)

Manage and assist users with E-mail and desktop support * Install, manage and maintain servers and workstations with various Windows and Linux OS * Administer antivirus and similar support systems

Manage and assist users with E-mail and desktop support * Install, manage and maintain servers and workstations with various Windows and Linux OS * Administer antivirus and similar support systems

These systems include Citrix Virtual Apps and Desktops and other Citrix components, VMware vSphere ... Resolve service requests using a ticket management system * Support and maintain the customer ...

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Desktop Support Manager information

See Charleston, SC salary details

$13

$33

$56

How much do desktop support manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desktop support manager in Charleston, SC is $33.85, according to ZipRecruiter salary data. Most workers in this role earn between $22.50 and $45.00 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.

What are the most commonly searched types of Desktop Support jobs in Charleston, SC?

The most popular types of Desktop Support jobs in Charleston, SC are:

What are popular job titles related to Desktop Support Manager jobs in Charleston, SC?

For Desktop Support Manager jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Charleston, SC look for?

The top searched job categories for Desktop Support Manager jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Desktop Support Manager jobs?

Cities near Charleston, SC with the most Desktop Support Manager job openings:

Infographic showing various Desktop Support Manager job openings in Charleston, SC as of June 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Temporary. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,760 per year, or $34.5 per hour.

Engineer Broadcast IT

Tribune Media

Mount Pleasant, SC • On-site

Full-time

Re-posted 7 days ago


Job description

The Broadcast IT Engineer will provide and perform all information technology support for the station, and to assist with installation and setup of other digital broadcast systems. This individual is responsible for administering the IT policies and procedures of the company, maintaining servers, printers, VPN, wireless access points, domain controllers, and PC workstations. Responsible for managing and maintaining all broadcast and technology related equipment within the facility. Will provide and perform all information technology support for the station, and to assist with installation and setup of other digital broadcast systems.

Apply online at: https://nexstar.wd5.myworkdayjobs.com/nexstar to be considered.

SCAM ALERT:

Please be aware candidates may be at risk of being targeted by scammers seeking personal data or money. Recruiters with Nexstar Media Group and its local stations will only contact you through official job boards, LinkedIn, or email with Nexstar.tv domain or official station email addresses (example:@wreg.com). Be cautious of any outreach claiming to be from Nexstar or its recruiters via any other messaging platforms or personal email addresses. We will not contact you using a @gmail email address. If you are unsure about the authenticity of a job inquiry or offer, email us at corporaterecruiters@nexstar.tv.

  • Manage user accounts through Active Directory
  • Manage and assist users with E-mail and desktop support
  • Install, manage and maintain servers and workstations with various Windows and Linux OS
  • Administer antivirus and similar support systems
  • Serve Engineering, News, Production, and Sales Departments by providing quality support services
  • Manage and maintain News production server system, News content storage and playout system, graphics and editing systems
  • Participate in managing and maintaining all broadcast and technology related equipment within the facility
  • Understand and assist in compliance with rules and regulations applicable to FCC, local, state, and federal laws
  • Help implement new technologies and technical infrastructure for the facility.
  • Evaluate, select, install, service, and maintain facility broadcast equipment and information technology systems
  • Work closely with management and co-workers to ensure company objectives are being met
  • Maintain facilities and vehicle fleet as needed
  • Other duties as needed

Requirements & Skills:

  • Bachelor's Degree in Information Systems, or equivalent combination of education and work experience required
  • Strong Information Technology background and networking skills required
  • Microsoft and Cisco certifications are a plus
  • Experience with remote desktop applications and VPN required
  • Knowledge and experience with Adobe editing systems required
  • 3 years previous broadcast engineering experience
  • Experience with AV switching, video encoding/decoding and file transcoding a plus
  • Fluency in English; strong communication skills, both verbal and written
  • Strong interpersonal and organizational skills
  • Ability to meet deadlines, prioritize assignments, and handle multiple tasks simultaneously
  • The ability to terminate broadcast and IT related cables is required
  • Experience with Broadcast automation systems, routers, video storage devices, SAN storage, Isilon storage, satellite ground stations, and RF preferred
  • Strong interpersonal and organization skills
  • Ability to identify the development needs of others and coach/mentor others to improve their knowledge and/or skills
  • Ability to work extended hours as needed, may include overnight and weekends
  • Excellent communication skills, both oral and written
  • 'Can Do' attitude, desire to learn new skills consistent with good engineering/IT practices

#LI-Onsite

Nexstar Media Group is America's largest local television and media company with 197 full power stations (including partner stations) in 115 markets addressing nearly 63% of US television households and a growing digital media operation. Nexstar's platform delivers exceptional local content and network programming to inform and entertain viewers, while providing premium, scalable local advertising opportunities for advertisers and brands across all screens and devices. Learn more at www.Nexstar.tv.
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