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Desktop Support Manager Jobs in Nebraska (NOW HIRING)

Mosaic

Residential Support Supervisor

Beatrice, NE · On-site

Direct Support Supervisor: Be a Leader, Make a Difference! Location: Beatrice, NE (Onsite position ... Operational Management: Coordinating and managing all program functions to ensure smooth and ...

Pomeroy Technologies

Deskside Support Technician

Omaha, NE · On-site

$18.25 - $23/hr

Level 1 Desktop Technician Qualifications: Required: * US citizen or Lawful Permanent Resident ... Manage IT asset deployment and retrieval, including laptops and mobile devices, during employee ...

defi AUTO LLC

Client Support Desk Analyst

Lincoln, NE · On-site

$60K - $75K/yr

... and managed servicing solutions. Our customers include the highest-volume captive auto lenders ... This role does not focus on desktop support, hardware repair, password resets, or general ...

New

Medivative Technologies

Desktop Intern

Kimball, NE · On-site

$15 - $20/hr

The KE Desktop Systems Administrator internship will provide exposure to variousdesktop and ... Support Mailbox * KESC Call Center * Process accounts as needed * Printer maintenance/management ...

University of Nebraska

Workstation Support Associate

Omaha, NE · On-site

$15.25 - $19.75/hr

Two years post-secondary coursework 2 years experience with desktop and/or IT helpdesk/service desk ... Experience with audio/visual (AV) equipment Experience with technology research, management ...

Eaton

Site Infrastructure Specialist

Omaha, NE · On-site

$84K - $123K/yr

Support visitor management systems and maintain knowledge of access control and video surveillance technologies. • PC Desktop Support: Deliver onsite and remote support via BeyondTrust, manage ...

360 IT Professionals

PC Support Technician

Omaha, NE · On-site

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... all standard desktop issues Resolve /troubleshoot, resetting password etc Desired Skill Sets:

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Nebraska

Desktop Support Manager information

See Nebraska salary details

$14

$34

$57

How much do desktop support manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support manager in Nebraska is $34.49, according to ZipRecruiter salary data. Most workers in this role earn between $22.93 and $45.82 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Nebraska? The most popular types of Desktop Support jobs in Nebraska are:
What are popular job titles related to Desktop Support Manager jobs in Nebraska? For Desktop Support Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Nebraska look for? The top searched job categories for Desktop Support Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Desktop Support Manager jobs? Cities in Nebraska with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,736 per year, or $34.5 per hour.

Residential Support Supervisor

Mosaic

Beatrice, NE • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Direct Support Supervisor: Be a Leader, Make a Difference!
Location: Beatrice, NE (Onsite position)
Position Type: Full-Time, Salaried
Schedule: Days, with an evening shift until 7pm during the week and Oncall responsibilities can include other hours as needed to support the needs of the agency.
Are you a passionate and organized leader ready to ensure the highest quality of life for individuals with developmental disabilities? As a Direct Support Supervisor, you'll be the vital link between great support and successful operations.
You'll coordinate and manage all program activities, ensuring we meet every regulatory requirement.
Your key responsibilities include:
  • Operational Management: Coordinating and managing all program functions to ensure smooth and effective service delivery.
  • Building and developing a great team: Overseeing hiring, training, and scheduling of our dedicated Direct Support Professionals.
  • Ensuring seamless support: Coordinating all appointments and activities for the individuals we serve.
  • Maintaining excellence: Keeping accurate and compliant records of all operations.
  • Regulatory Compliance: Acting as the primary safeguard to ensure all activities strictly adhere to regulatory requirements.

If you thrive on organization, love leading people, and want a career with deep meaning, apply today!
Commitment to Mosaic Values:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
What YOU'LL Bring:
We're looking for a motivated professional with a unique blend of compassion and operational savvy.
  • Dedicated Service & Operational Excellence: A genuine passion to serve others and a strong focus on creating seamless, efficient support environments with meticulous attention to detail.
  • Adaptable Leadership: Proven time management and communication skills, with the ability to juggle multiple responsibilities and quickly adapt to the needs of a growing program.
  • Essential Foundations: An Associate's Degree in a related field and at least one year of experience providing direct support or similar services. Experience can be substituted for education - 3 years of relevant work experience.
  • Required Certifications: Current or immediate willingness to obtain certifications in CPR and Med Aide 40.

What YOU'LL Get:
  • Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
  • Education Assistance to further your education or develop your career
  • Health, Dental, Vision, Prescription options available
  • Professional & Personal Development Opportunities
  • 403b Retirement Plan
  • Paid Time Off that starts accruing your first day

Apply