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Desktop Support Manager Jobs in Idaho (NOW HIRING)

Desktop support

Boise, ID · On-site

$19.25 - $24.50/hr

Good communication skills, desktop management * Printer support Desktop support, re-imaging systems, Service Now ticketing * 5G Wireless Networks, Desktop Management - Infrastructure Services (IS) If ...

New

Desktop Support

Post Falls, ID · On-site

$21.50/hr

The Desktop Support position is a crucial part of our team and will be the first point of contact for incoming questions and issues related to our computers and their systems. This person will also ...

Desktop Support Technician

Kellogg, ID · On-site

$18.50 - $23.50/hr

... desktop PCs, working with end-users to resolve issues, and providing updates to ... management as needed. MUST HAVE: Field tech experience client facing/executive customer service ...

Desktop Support Analyst

Coeur D Alene, ID · On-site

$22.75 - $30.50/hr

Desktop Support Analyst Position Summary: Performs IT end user device configuration, installation ... Manages multiple issues and projects with excellent multitasking skills. Must be self-motivated and ...

Desktop Support Analyst

Coeur D Alene, ID

$22.75 - $30.50/hr

Desktop Support Analyst Position Summary: Performs IT end user device configuration, installation ... Manages multiple issues and projects with excellent multitasking skills. Must be self-motivated and ...

Technician Desktop Support

Meridian, ID · On-site

$19.75 - $25/hr

... procurement support, installation, training, preventative maintenance and problem resolution ... Manages the help desk system and responds to team members request in timely and professional manner.

... support. * Performs installation, configuration, and troubleshooting of standard user desktop/laptop computing hardware, printers and peripheral devices in accordance with IT procedures.

... support. * Performs installation, configuration, and troubleshooting of standard user desktop/laptop computing hardware, printers and peripheral devices in accordance with IT procedures.

Desktop Support Tech v2 Idaho - AOC - Data Migration Field Support Technician General Position Summary : The Data Migration Field Support Technician supports data migration efforts for the Idaho ...

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Deskside Support Technician Location: 2323 S. Vista, Suite 100, Boise, Idaho 83705 Conversion rate $22-24 per hour. Looking for a strong deskside 2 or 3 type tech with excellent troubleshooting ...

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Desktop Support Manager information

See Idaho salary details

$14

$34

$56

How much do desktop support manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support manager in Idaho is $34.03, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $45.24 per hour, depending on experience, location, and employer.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools, making it accessible for those starting their IT careers.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are the most commonly searched types of Desktop Support jobs in Idaho? The most popular types of Desktop Support jobs in Idaho are:
What job categories do people searching Desktop Support Manager jobs in Idaho look for? The top searched job categories for Desktop Support Manager jobs in Idaho are:
Desktop support

$19.25 - $24.50/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Desktop Support

Position: Desktop support

Location: Boise, ID (Onsite)

Duration: W2 Contract

Job Description:

  • Desktop support engineer, Field services.
  • Good communication skills, desktop management
  • Printer support Desktop support, re-imaging systems, Service Now ticketing
  • 5G Wireless Networks, Desktop Management - Infrastructure Services (IS)

If you are interested, Please share your resume with below basic details:

  • Current Location with Zip Code:
  • LinkedIn URL:

Regards,

Ashish Rastogi Technical Recruiter | Syntricate Technologies Inc.

Direct: 781-552-4336

Email: ashish.r@syntricatetechnologies.com