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Desktop Manager Jobs in Idaho (NOW HIRING)

Desktop Support Technician

Kellogg, ID · On-site

$18.50 - $23.50/hr

The role involves troubleshooting Dell laptops and desktops, working directly with clients to resolve issues, and providing updates to management as necessary. Responsibilities : • Troubleshooting ...

Desktop Support

Post Falls, ID · On-site

$21.50/hr

Overview The Desktop Support position is a crucial part of our team and will be the first point of contact for incoming questions and issues related to our computers and their systems. This person ...

Performs installation, configuration, and troubleshooting of standard user desktop/laptop computing hardware, printers and peripheral devices in accordance with IT procedures. * Coordinates and/or ...

... Desktop Management (RDP); PC troubleshooting, configuration, and maintenance; and printer troubleshooting • Experience with current Windows operating systems • Extensive application support ...

Account Manager

Boise, ID · On-site

$79K - $116K/yr

Primary Responsibilities The Account Manager is accountable to design and execute sales and ... Comfort and experience utilizing Microsoft desktop and legacy enterprise software. Requisition ID ...

IT Project Manager

Boise, ID · On-site

$93K - $110K/yr

Job Title: Project Manager II Job Duration: 6 + Months Contract Interview Method: Phone then In ... and desktop technologies; computer software includes application development lifecycle, MS Office ...

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Desktop Manager information

See Idaho salary details

$19.8K

$78.7K

$118.6K

How much do desktop manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for desktop manager in Idaho is $78,665.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $89,900.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Idaho?

The most popular types of Desktop jobs in Idaho are:

What are popular job titles related to Desktop Manager jobs in Idaho?

For Desktop Manager jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Idaho look for?

The top searched job categories for Desktop Manager jobs in Idaho are:

What cities in Idaho are hiring for Desktop Manager jobs?

Cities in Idaho with the most Desktop Manager job openings:

Desktop Support Technician

Kellogg, ID • On-site

AA2IT
IT Services • 11 - 50 employees

$18.50 - $23.50/hr

Full-time

Re-posted 4 days ago


Job description

Job Summary:
AA2IT is a company seeking a Desktop Support Technician to provide technical support to end-users. The role involves troubleshooting Dell laptops and desktops, working directly with clients to resolve issues, and providing updates to management as necessary.
Responsibilities:
• Troubleshooting Dell laptop/desktop PCs.
• Working with end-users to resolve issues.
• Providing updates to management as needed.
Qualifications:
Required:
• Field Tech experience client facing/executive customer service
• Troubleshooting and preventative maintenance of site
• Warranty Dell support
• Communications
• Hardware Break-Fix
• Installing
• 1.5 years of experience
• Driving Required - Yes
• Full-time hours
Preferred:
• Mac experience
• A+ certification
• Dell/Lenovo/Mac certification
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.