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Desktop Support Level 2 Jobs in Texas (NOW HIRING)

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Identify, diagnose, and resolve Level 1 IT problems related to personal computer hardware and ...

UT Health East Texas

Desktop Support Tech

Tyler, TX · On-site

$19 - $24.25/hr

We provide healthcare services through our hospitals, clinics, Level 1 trauma facility, air ... Support desktop hardware, software standards and management practices including application ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$22.25 - $29.75/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Identify, diagnose, and resolve Level 1 IT problems related to personal computer hardware and ...

GDR Group

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

Supportive, team-oriented culture with strong work-life balance Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment preferred * Technically inclined and eager to learn ...

Connection

Be Seen First

Help Desk/ Desktop Support Technician

Midland, TX · On-site

$65K/yr

Provide Tier I/II help desk and desktop support for end users * Troubleshoot hardware, software, printer, and connectivity issues * Support Microsoft 365 and Active Directory user administration ...

GDR

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment preferred * Technically inclined and eager to learn new tools and platforms * Clear and concise communicator with ...

Trintech

Desktop Support Engineer II

Plano, TX · On-site

Work with vendor support contacts to resolve technical issues within the desktop environment. * Complete regular training and process refreshes to ensure compliance with company IT policies, security ...

GDR Group

Desktop Support Technician

Plano, TX

$18 - $20/hr

Requirements Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment preferred * Technically inclined and eager to learn new tools and platforms * Clear and concise ...

GDR Group

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

Requirements Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment preferred * Technically inclined and eager to learn new tools and platforms * Clear and concise ...

L3HHCM20

Desktop Support Technician 1

Greenville, TX · On-site

$16.75 - $21.25/hr

This mid-level role involves resolving complex hardware, software, and network issues, supporting ... 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.

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All JobsDesktop Support Level 2 JobsDesktop Support Level 2 Jobs in Texas

Desktop Support Level 2 information

See Texas salary details

$9

$25

$42

How much do desktop support level 2 jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desktop support level 2 in Texas is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.65 per hour, depending on experience, location, and employer.

What are typical day-to-day responsibilities for a desktop support level 2?

A Desktop Support Level 2 technician usually handles escalated technical issues that Level 1 support cannot resolve, including more complex hardware, software, and network troubleshooting. Daily tasks often involve responding to support tickets, installing or upgrading software, managing user accounts, and performing system maintenance. You may also assist with onboarding new hires, provide one-on-one user training, and contribute to IT documentation. The role frequently involves working closely with IT team members and end users, requiring strong communication and a service-oriented mindset.

What are the key skills and qualifications needed to thrive in desktop support level 2?

To thrive as a Desktop Support Level 2, you need solid troubleshooting abilities with operating systems (Windows, macOS), hardware, and software, often backed by relevant experience or an associate degree. Familiarity with remote support tools, Active Directory, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong communication, patience, and a proactive approach to problem-solving help you collaborate effectively and deliver excellent user support. These skills and qualities are crucial for minimizing downtime, boosting user productivity, and ensuring seamless IT operations within an organization.

What is a desktop support level 2?

A Desktop Support Level 2 job involves providing advanced technical support for end-users by troubleshooting hardware, software, and network issues. Level 2 technicians handle more complex problems escalated from Level 1 support, perform system updates, and assist with installations and configurations. They may also collaborate with IT teams to resolve recurring technical issues and improve system efficiency. Strong problem-solving skills and knowledge of operating systems, networking, and enterprise applications are essential.

What are popular job titles related to Desktop Support Level 2 jobs in Texas? For Desktop Support Level 2 jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Desktop Support Level 2 jobs in Texas look for? The top searched job categories for Desktop Support Level 2 jobs in Texas are:
Desktop Support Level 2 jobs near you
Infographic showing various Desktop Support Level 2 job openings in Texas as of August 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $52,313 per year, or $25.2 per hour.

Desktop Support engineer

Precision Technologies Corp

Fort Worth, TX • On-site

Contractor

Re-posted 16 days ago

Job description

Desktop IT Support Analyst 

Location: Fort Worth Texas

Experience: 3+Years

Required Skills 

  • Ability to work independently or as part of a team. 
  • Must have good oral and written communication skills, strong analytical and organizational skills, ability to solve problems quickly and completely and coordinate activities simultaneously. 
  • Ability to assemble hardware and software components, performs hardware and software integration to provide a stand-alone computer system and ensure it is operating as it is designed and operates properly. 
  • Ability to communicate with vendors to resolve non-functioning equipment problems arranging for replacements and/or exchanges. 

Education, Experience and Licensing 

  • High school diploma or equivalent with three (3) years of information technology work experience. 
  • Experience in configuring and installing PCs and related software and set up and configure network connections to file servers, application servers and the Internet. 
  • Experience coordinating deliveries and installation of equipment to user installations and perform tests to ensure the system is operating properly, de-installs equipment and provides replacement system as required.  

Primary Focus: First-level PC & hardware support 

What the role does: 

  • Provides basic PC hardware & software support 
  • Coordinates ordering, inventory, and installation 
  • Installs and configures desktops and peripherals 
  • Manages vendor coordination for equipment issues 

Job Responsibilities 

  • Must be able to provide first level PC technical support for all County employees and remote sites for both hardware and software. 
  • Must be able to coordinate ordering, receiving, inventory, assembly, integration, check-out, delivery and installation of personal computer-related hardware and software. 
  • Monitors and manipulates computer setup options for routine computer operations. 
  • Coordinates orders for needed computer equipment. 
  • Ensures that all equipment is ordered by purchase orders and verifies delivery dates. 
  • Ensures that equipment is delivered in good condition and contacts vendor(s) to resolve any problems (delivery, equipment, etc.) and/or coordinates delivery schedule and destination of computer hardware and software. 
  • Verifies hardware and software shipments against County purchase orders and inspects equipment upon arrival.