Austin, TX · On-site
$23 - $25/hr
Desktop Support Technician Expected Duration: 11 months Location: Onsite, candidates must be local ... level support 4 Years of Experience supporting video tele-conferencing solutions such as Cisco ...
Quick apply
Austin, TX · On-site
$23 - $25/hr
Desktop Support Technician Expected Duration: 11 months Location: Onsite, candidates must be local ... level support 4 Years of Experience supporting video tele-conferencing solutions such as Cisco ...
Houston, TX · On-site
Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... This role will be responsible for providing support to all levels within the organization C- level ...
Quick apply
Houston, TX · On-site
Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... This role will be responsible for providing support to all levels within the organization C- level ...
Dallas, TX · On-site
$18.75 - $23.75/hr
Summary: The Desktop Support Technician II role is responsible for providing advanced technical ... Ability to provide a high level of customer service. * Excellent communication skills are required.
Dallas, TX · On-site
$18.75 - $23.75/hr
Summary: The Desktop Support Technician II role is responsible for providing advanced technical ... Ability to provide a high level of customer service. * Excellent communication skills are required.
Waco, TX · On-site
Desktop Support * Key Responsibilities to include but are not limited to: * Deliver world-class ... Strong written and oral communication skills with a focus on executive-level support * Analytical ...
Quick apply
Waco, TX · On-site
Desktop Support * Key Responsibilities to include but are not limited to: * Deliver world-class ... Strong written and oral communication skills with a focus on executive-level support * Analytical ...
Irving, TX · On-site
$19.50 - $24.75/hr
Are you passionate about technology, customer service, and creating exceptional user experiences? We're seeking a Desktop Support Technician II to serve as a trusted technology partner at one of our ...
Irving, TX · On-site
$19.50 - $24.75/hr
Are you passionate about technology, customer service, and creating exceptional user experiences? We're seeking a Desktop Support Technician II to serve as a trusted technology partner at one of our ...
Irving, TX · On-site
$19.50 - $24.75/hr
Are you passionate about technology, customer service, and creating exceptional user experiences? We're seeking a Desktop Support Technician II to serve as a trusted technology partner at one of our ...
Quick apply
Irving, TX · On-site
$19.50 - $24.75/hr
Are you passionate about technology, customer service, and creating exceptional user experiences? We're seeking a Desktop Support Technician II to serve as a trusted technology partner at one of our ...
Waco, TX · On-site
$22/hr
Bachelor's degree in Computer Science, IT, or a related field OR * 2 years of equivalent work ... The above information has been designed to indicate the general nature and level of work performed ...
Quick apply
Waco, TX · On-site
$22/hr
Bachelor's degree in Computer Science, IT, or a related field OR * 2 years of equivalent work ... The above information has been designed to indicate the general nature and level of work performed ...
Waco, TX · On-site
$22/hr
Bachelor's degree in Computer Science, IT, or a related field OR * 2 years of equivalent work ... The above information has been designed to indicate the general nature and level of work performed ...
Waco, TX · On-site
$22/hr
Bachelor's degree in Computer Science, IT, or a related field OR * 2 years of equivalent work ... The above information has been designed to indicate the general nature and level of work performed ...
Be Seen First
Plano, TX · On-site
$20 - $25/hr
Desktop Support Technician - Part time - 20 hours per week Schedule: Monday through Friday ... Escalate complex issues to higher-level support teams when necessary. * Perform basic network ...
Quick apply
Be Seen First
Plano, TX · On-site
$20 - $25/hr
Desktop Support Technician - Part time - 20 hours per week Schedule: Monday through Friday ... Escalate complex issues to higher-level support teams when necessary. * Perform basic network ...
We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our Fort Worth team. The ideal candidate will be either a recent graduate with a strong foundation in IT systems ...
We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our Fort Worth team. The ideal candidate will be either a recent graduate with a strong foundation in IT systems ...
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Direct unresolved issues to the next level of support personnel * Follow up with clients to ensure ...
Quick apply
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Direct unresolved issues to the next level of support personnel * Follow up with clients to ensure ...
... level desktop support for issues involving hardware, software, operating systems, and peripheral equipment. * Serve as a technical escalation point for Desktop Support Specialists I and II. * Support ...
... level desktop support for issues involving hardware, software, operating systems, and peripheral equipment. * Serve as a technical escalation point for Desktop Support Specialists I and II. * Support ...
... level desktop support for issues involving hardware, software, operating systems, and peripheral equipment. * Serve as a technical escalation point for Desktop Support Specialists I and II. * Support ...
Quick apply
... level desktop support for issues involving hardware, software, operating systems, and peripheral equipment. * Serve as a technical escalation point for Desktop Support Specialists I and II. * Support ...
... level desktop support for issues involving hardware, software, operating systems, and peripheral equipment. * Serve as a technical escalation point for Desktop Support Specialists I and II. * Support ...
... level desktop support for issues involving hardware, software, operating systems, and peripheral equipment. * Serve as a technical escalation point for Desktop Support Specialists I and II. * Support ...
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Direct unresolved issues to the next level of support personnel * Follow up with clients to ensure ...
Quick apply
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Direct unresolved issues to the next level of support personnel * Follow up with clients to ensure ...
Waco, TX · On-site
$22/hr
Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical puzzles and ... Bachelor's degree in Computer Science, IT, or a related field OR * 2 years of equivalent work ...
Waco, TX · On-site
$22/hr
Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical puzzles and ... Bachelor's degree in Computer Science, IT, or a related field OR * 2 years of equivalent work ...
Sugar Land, TX · On-site
$18 - $26/hr
Must-haves 2-5 years of experience as a Desktop Support Technician Hands on field technical support Experience reimaging Windows machines Expert in troubleshooting outlook applications Experience ...
Quick apply
Sugar Land, TX · On-site
$18 - $26/hr
Must-haves 2-5 years of experience as a Desktop Support Technician Hands on field technical support Experience reimaging Windows machines Expert in troubleshooting outlook applications Experience ...
Houston, TX · On-site
Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Preferably at least 5-10 years' experience as desktop support or similar position * Practical ...
Houston, TX · On-site
Providing day to day 1st and 2nd level support for both hardware and software related to End User ... Preferably at least 5-10 years' experience as desktop support or similar position * Practical ...
Fort Worth, TX · On-site
$38 - $44.23/hr
We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our Fort Worth team. The ideal candidate will be either a recent graduate with a strong foundation in IT systems ...
Fort Worth, TX · On-site
$38 - $44.23/hr
We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our Fort Worth team. The ideal candidate will be either a recent graduate with a strong foundation in IT systems ...
$21 - $28/hr
Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Identify, diagnose, and resolve Level 1 IT problems related to personal computer hardware and ...
$21 - $28/hr
Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Identify, diagnose, and resolve Level 1 IT problems related to personal computer hardware and ...
$9.41 - $12.42
4% of jobs
$12.42 - $15.43
1% of jobs
$15.43 - $18.45
12% of jobs
$19.47 is the 25th percentile. Wages below this are outliers.
$18.45 - $21.46
23% of jobs
The median wage is $22.89 / hr.
$21.46 - $24.47
20% of jobs
$24.47 - $27.49
14% of jobs
$27.67 is the 75th percentile. Wages above this are outliers.
$27.49 - $30.50
9% of jobs
$30.50 - $33.51
5% of jobs
$33.51 - $36.53
5% of jobs
$36.53 - $39.54
4% of jobs
$39.54 - $42.55
2% of jobs
$9
$25
$42
A Desktop Support Level 2 technician usually handles escalated technical issues that Level 1 support cannot resolve, including more complex hardware, software, and network troubleshooting. Daily tasks often involve responding to support tickets, installing or upgrading software, managing user accounts, and performing system maintenance. You may also assist with onboarding new hires, provide one-on-one user training, and contribute to IT documentation. The role frequently involves working closely with IT team members and end users, requiring strong communication and a service-oriented mindset.
To thrive as a Desktop Support Level 2, you need solid troubleshooting abilities with operating systems (Windows, macOS), hardware, and software, often backed by relevant experience or an associate degree. Familiarity with remote support tools, Active Directory, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong communication, patience, and a proactive approach to problem-solving help you collaborate effectively and deliver excellent user support. These skills and qualities are crucial for minimizing downtime, boosting user productivity, and ensuring seamless IT operations within an organization.
A Desktop Support Level 2 job involves providing advanced technical support for end-users by troubleshooting hardware, software, and network issues. Level 2 technicians handle more complex problems escalated from Level 1 support, perform system updates, and assist with installations and configurations. They may also collaborate with IT teams to resolve recurring technical issues and improve system efficiency. Strong problem-solving skills and knowledge of operating systems, networking, and enterprise applications are essential.
Role: Desktop Support Technician
Expected Duration: 11 months
Location: Onsite, candidates must be local to the Austin area
Summary:
The Client has issued a request for a Desktop Support Technician to provide hands-on desktop support, executive support, hardware and software troubleshooting, local technical leadership, and day-to-day end-user assistance. The role is centered on PC installation and repair, Office 365 and Teams support, video conferencing support, process creation, project participation, and mentoring junior technicians in an on-site environment. An ideal candidate has strong enterprise desktop support experience, is comfortable providing white-glove executive support, knows how to troubleshoot hardware, peripherals, and collaboration tools quickly, and can lead locally while working across a multi-vendor support environment.
Responsibilities:
The worker will have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves software and hardware failures. Identifies network problems when they relate to personal (desktop or laptop) computers. Provides technical support, training, process creation and leading various project efforts, and is an exceptional local leader and mentor to junior Technicians
Minimum (Required):
5 Years of Experience providing end-user support
5 Years of Experience in supporting personal computer hardware and routine software installation
5 Years of Experience troubleshooting IT hardware and peripherals in an enterprise environment
5 Years of Experience supporting Microsoft Productivity tools such as Office 365 and MS Teams
4 Years of Experience providing “white-glove” executive level support
4 Years of Experience supporting video tele-conferencing solutions such as Cisco Webex
Preferred (Optional):
5 Years of Experience creating technical knowledge articles
5 Years of Working in a multi-vendor environment for support environment
4 Years of Experience utilizing ServiceNow in a support environment
Sourced by ZipRecruiter
It services
51 - 200 Employees
Austin, TX, US
2019
