ZipRecruiter

Log In

1

Desktop Support Engineer Jobs in Lynn, MA (NOW HIRING)

AA2IT

Desktop Support Tech

Cambridge, MA · On-site

$22.25 - $28.25/hr

AA2IT is seeking a Desktop Support Tech to provide support in a Windows 10 and Mac environment. The ... grown Engineering App issues, software issues, Office 365, Teams and xOutlook • Mobile Support ...

USEReady

Desktop Support Technician L2

Boston, MA · On-site

$22 - $28/hr

Desktop Support Technician L2 Location: Boston, MA Duration: 12+ months contract Note: L2 Desktop Support Technician who has prior experience in desktop support, including troubleshooting support for ...

MatchPoint Solutions

Desktop Support Technician

Andover, MA · On-site

$20.50 - $26/hr

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company ... Desktop Support Technician Location: Andover, MA Duration: Long term Rate: $ 30 - 33/hr ...

AA2IT

Desktop Support Tech

Lynn, MA · On-site

$27/hr

Desktop Support Tech III Location: 1000 Western Avenue, Lynn MA Rate: $27/HR on W2 Primary day-to-day responsibilities entail network support, terminating cables and jacks, printer moves and setups.

Service Global, Inc

Desktop Support L1

Bedford, MA · On-site

... IT support groups, and 3rd party providers when necessary • Performs staging of PCs • Performs IMAC (Install, Move, Add and Change) of End user hardware (Laptops, desktops, mobile devices ...

AA2IT

Desktop Support Tech

Lynn, MA · On-site

$27/hr

Desktop Support Tech III Location: 1000 Western Avenue, Lynn MA Rate: $27/HR on W2 Primary day-to-day responsibilities entail network support, terminating cables and jacks, printer moves and setups.

AA2IT

Desktop Support Tech I - Boston

Boston, MA · On-site

$30/hr

Desktop Support Specialist M-F; 8am to 5pm...Occasional OT... Desktop support supporting Lenovo laptops, Apple products and HP Printers... Top two required skills that candidates must have corporate ...

AA2IT

Desktop Support Tech I - Boston

Boston, MA · On-site

$30/hr

Desktop Support Specialist M-F; 8am to 5pm...Occasional OT... Desktop support supporting Lenovo laptops, Apple products and HP Printers... Top two required skills that candidates must have corporate ...

Service Global, Inc

Desktop Support L1

Cambridge, MA · On-site

$22.25 - $28.25/hr

Provide customer facing end-user support that includes: * Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. * Perform Break Fix, Desk-side ...

Service Global, Inc

Desktop Support L1

Somerville, MA · On-site

$22 - $28/hr

Provide customer-facing end-user support that includes: * Install and configure desktops, laptops, mobile devices, and associated peripherals and related software. * Perform Break Fix, Desk Side ...

AA2IT

Desktop Support Technician II - Waltham

Waltham, MA · On-site

$22 - $28/hr

Job Summary : AA2IT is a company that specializes in IT services, and they are seeking a Desktop Support Technician II to assist with desktop support tasks. The role involves installing and ...

AA2IT

Desktop Support Technician

Boston, MA · On-site

$22 - $28/hr

Desktop Tech I One Post Office Square, Boston, MA Is this position remote or in person? In-person What will the primary day-to-day responsibilities entail for this person? Standard DT2 ...

AA2IT

Desktop Support Technician II

Boston, MA · On-site

$22 - $28/hr

AA2IT is a company seeking a Desktop Support Technician II to provide technical assistance and support to users. The role involves imaging computers, troubleshooting Windows and Mac devices, and ...

AA2IT

Desktop Support Technician

Boston, MA · On-site

$22 - $28/hr

Desktop Tech I One Post Office Square, Boston, MA Is this position remote or in person? In-person What will the primary day-to-day responsibilities entail for this person? Standard DT2 ...

previous page

Showing results 41-60

All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Lynn, MA

Desktop Support Engineer information

See Lynn, MA salary details

$10

$27

$47

How much do desktop support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desktop support engineer in Lynn, MA is $27.80, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $31.68 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs

What job categories do people searching Desktop Support Engineer jobs in Lynn, MA look for?

The top searched job categories for Desktop Support Engineer jobs in Lynn, MA are:

What cities near Lynn, MA are hiring for Desktop Support Engineer jobs?

Cities near Lynn, MA with the most Desktop Support Engineer job openings:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Lynn, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $58,002 per year, or $27.9 per hour.

Desktop Support Tech

AA2IT

Cambridge, MA • On-site

$22.25 - $28.25/hr

Full-time

Re-posted 18 days ago

Job description

Job Summary:
AA2IT is seeking a Desktop Support Tech to provide support in a Windows 10 and Mac environment. The role involves imaging laptops, troubleshooting software issues, and providing mobile support for devices like Android phones.
Responsibilities:
• Supporting a Windows 10 and Mac environment (Mac experience is a plus, not a requirement the candidate can be trained)
• Imaging Laptops for pre-builds, Computer changes and Refresh requests
• Troubleshooting home grown Engineering App issues, software issues, Office 365, Teams and xOutlook
• Mobile Support "Android Samsung Phones S21"
• TOP 2 or 3 required skills that candidates must have: Attention to detail, and excellent multi-tasking skills, and communication skills.
• What will the work schedule be for this position? (M-F? 8-5? Overtime? On-call?): Overtime as needed, Mon-Friday 7-4 or 8-5
• Full time hours or part time hours? Full Time
• How many overall years of experience should this person have and do they need any specific certifications or education? 3+ solid years of Deskside experience, A+ Certification
• Candidate must be a US Citizen with 2 forms of Government ID's Passport (Passport can be expired) and Drivers License or a Birth Certificate with a raised seal.
Qualifications:
Required:
• 3+ solid years of Deskside experience
• A+ Certification required with 4+ Years of Deskside experience
• Attention to detail
• Excellent multi-tasking skills
• Communication skills
• Candidate must be a US Citizen with 2 forms of Government ID's Passport (Passport can be expired) and Drivers License or a Birth Certificate with a raised seal.
Preferred:
• Mac experience is a plus, not a requirement the candidate can be trained
• Experience with Windows 10
• Experience with Imaging Laptops for pre-builds
• Experience with Computer changes and Refresh requests
• Experience troubleshooting home grown Engineering App issues
• Experience with software issues, Office 365, Teams and xOutlook
• Mobile Support experience with Android Samsung Phones S21
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.

Apply