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Desktop Support Engineer Jobs in Lynn, MA (NOW HIRING)

Tabush Group

Desktop Support Engineer

Quincy, MA · On-site

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help ...

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$70K - $90K/yr

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help ...

Heunets

BOSTON, MA - DESKTOP SUPPORT

Boston, MA · On-site

$22 - $28/hr

Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customers' various core operating systems and platforms, as well be able to provide support ...

Apolis

Desktop Support

Boston, MA · On-site

Apolis is seeking a Senior Desktop Support professional to provide on-site IT support within a clinical environment. The role involves daily IT support, troubleshooting, and assisting users with new ...

Talent Groups

Desktop Support

Boston, MA · On-site

$22 - $28/hr

Desktop Support Location: 133 Brookline Ave, Boston, MA 02215 Duration: Contract Required Skills & Experience: * Strong troubleshooting and problem-solving abilities. * Excellent verbal and written ...

Artech Information System LLC

DESKTOP SUPPORT

Quincy, MA · On-site

$21.25 - $27/hr

Desktop Support Representative Onsite Support Location: North Quincy,MA Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Programmers.io

Senior Desktop Support

Boston, MA · On-site

Senior Desktop Support provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. Primary Responsibilities: * Provide day-to-day IT support ...

Programmers.io

Senior Desktop Support

Boston, MA · On-site

Senior Desktop Support provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. Primary Responsibilities: * Provide day-to-day IT support ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Lynn, MA

Desktop Support Engineer information

See Lynn, MA salary details

$10

$27

$47

How much do desktop support engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desktop support engineer in Lynn, MA is $27.89, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $31.78 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs
What job categories do people searching Desktop Support Engineer jobs in Lynn, MA look for? The top searched job categories for Desktop Support Engineer jobs in Lynn, MA are:
What cities near Lynn, MA are hiring for Desktop Support Engineer jobs? Cities near Lynn, MA with the most Desktop Support Engineer job openings:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Lynn, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,002 per year, or $27.9 per hour.

Desktop Support Engineer

Tabush Group

Quincy, MA • On-site

Full-time

Re-posted 19 days ago

Job description

Job Title: Desktop Support Engineer


Watch a quick 60-second video about this role: https://somup.com/cO1UovVnlG6  


About Us 

We’re a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help them simplify, secure and enhance their IT. Our core values are care, innovation, integrity and teamwork. We live by these values every day in how we support our clients and each other.  


About the Role 

We’re seeking an experienced Desktop Support Engineer with a strong MSP background supporting desktops, end users, and business applications. You’ll work on complex workstation issues, handle VIP-level support, and help standardize and secure client environments.  


Key Responsibilities 

  • Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business apps) 
  • Troubleshoot and resolve advanced workstation, networking, and peripheral problems 
  • Manage Microsoft 365 and Azure AD environments, including security, access, and policies 
  • Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance 
  • Support collaboration platforms (Teams, Outlook, SharePoint, OneDrive) 
  • Provide white-glove support for VIP users and executives 
  • Contribute to documentation, process improvements, and team knowledge sharing 


Required Experience & Skills 

  • 4+ years in an MSP or IT environment 
  • Advanced expertise with Windows 10/11, Microsoft 365, and Azure AD 
  • Strong troubleshooting across desktops, applications, networks, and security tools 
  • Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.) 
  • Excellent English communication skills — written and spoken 

We strongly encourage applicants to include a short introduction video, as it significantly strengthens your application.