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Desktop Support Associate Technician Jobs (NOW HIRING)

Socket.dev

Desktop Support Technician

Reston, VA · On-site

$21 - $26.75/hr

The Desktop Support Technician is responsible for providing technical support for IT equipment ... Associate's degree or equivalent experience * CompTIA A+ Certification * Secret Security Clearance ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

We are currently seeking a Desktop Support Technician . Candidates must be able to work fully onsite in Frankfort, KY. A valid driver's license is required for this position. Candidates must have ...

Revel Staffing

Desktop Support Technician

Cleveland, OH · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Socket.dev

Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

The Desktop Support Technician is responsible for providing technical support for IT equipment ... Associate's degree or equivalent experience * CompTIA A+ Certification * Secret Security Clearance ...

Revel Staffing

Desktop Support Technician

Toledo, OH · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

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Desktop Support Associate Technician information

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How much do desktop support associate technician jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for desktop support associate technician in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What does a desktop support associate technician do?

A Desktop Support Associate Technician is responsible for providing technical support and troubleshooting assistance to end users regarding computer hardware, software, and network issues. They help install, configure, and maintain desktops, laptops, and related equipment, ensuring systems run smoothly. The technician often responds to support tickets, resolves issues remotely or in person, and may assist with system upgrades and security updates. Excellent communication skills are essential, as they need to explain technical solutions in a way users can understand.

What are the key skills and qualifications needed to thrive as a desktop support associate technician, and why are they important?

To thrive as a Desktop Support Associate Technician, you need a solid understanding of computer hardware, operating systems, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving skills, patience, and effective communication help you resolve user issues efficiently and maintain a positive experience. These abilities are crucial to ensure timely technical support, minimize downtime, and keep business operations running smoothly.

What are some common challenges faced by desktop support associate technicians, and how can they be managed effectively?

Desktop Support Associate Technicians often encounter challenges such as troubleshooting a wide variety of technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical solutions to users with varying levels of IT knowledge. To manage these challenges effectively, it is important to stay organized, prioritize tasks based on urgency, and maintain clear, patient communication with end users. Building strong problem-solving skills and keeping up-to-date with the latest software and hardware updates can also help technicians provide efficient support and improve user satisfaction.

What is the difference between Desktop Support Associate Technician vs Help Desk Technician?

AspectDesktop Support Associate TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, technical support for hardware/software issuesRemote or on-site, customer service-focused
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, service providers, corporate help desks

Both roles involve troubleshooting hardware and software, but Desktop Support Associate Technicians typically focus more on hands-on technical support on-site, while Help Desk Technicians often handle remote support and customer service. The certifications and work environments overlap, but the roles differ slightly in scope and interaction style.

What cities are hiring for Desktop Support Associate Technician jobs?

Cities with the most Desktop Support Associate Technician job openings:

What states have the most Desktop Support Associate Technician jobs?

States with the most job openings for Desktop Support Associate Technician jobs include:

What are popular job titles related to Desktop Support Associate Technician jobs?

For Desktop Support Associate Technician jobs, the most frequently searched job titles are:

Infographic showing various Desktop Support Associate Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support Engineer

Boston, MA • On-site

Sybex Support Services
11 - 50 employees
Learn more about Sybex Support Servicesexternal

Contractor

Posted 7 days ago

Job description

JOB DESCRIPTION
Must Have:
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware Troubleshooting, Blue Screen Error / Hardware Issues, Encryption, Network Support.
Overview:
We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems.
Responsibilities:
- Provide desktop support to end-users, including troubleshooting hardware and software issues
- Install, configure, and maintain computer systems and peripherals
- Set up and troubleshoot network connectivity for desktops and laptops
- Manage user accounts and permissions in Active Directory
- Assist with software installations and upgrades
- Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
- Collaborate with team members to resolve complex technical issues
- Document technical procedures and solutions for future reference
Qualifications:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of network administration, technical support, and IT support principles
- Proficiency in operating systems such as Windows, Linux, and Mac OS
- Familiarity with office productivity software (e.g., Microsoft Office)
- Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus
- Knowledge of VPN technologies and remote access tools
- Excellent problem-solving skills and attention to detail

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