ZipRecruiter

Log In

1

Desktop Services Supervisor Jobs (NOW HIRING)

CampusWorks, Inc.

Desktop Technician

Madison, NJ · On-site

$20.75 - $26.50/hr

Supervisory Responsibilities: * None Essential Job Duties: * Maintains accurate records of ... Responds to service requests and incidents logged through the designated ticketing system.

CampusWorks, Inc.

Desktop Technician

Madison, NJ

$21 - $23/hr

Supervisory Responsibilities: * None Essential Job Duties: * Maintains accurate records of ... Responds to service requests and incidents logged through the designated ticketing system.

CampusWorks, Inc.

Desktop Technician

Madison, NJ · On-site

$20.75 - $26.50/hr

Supervisory Responsibilities: * None Essential Job Duties: * Maintains accurate records of ... Responds to service requests and incidents logged through the designated ticketing system.

The Rockridge Group

Desktop Support - L2

Vacaville, CA · On-site

$23 - $29.25/hr

Work independently on assignments and report progress to your supervising manager. * Coordinate ... Customer Service and experience working directly with customers is a must. * Technical ...

Heunets

BOSTON, MA - DESKTOP SUPPORT

Boston, MA · On-site

$22 - $28/hr

... their supervisors and managers to ensure operational consistency across all shifts within the ... Achieve consistent expertise, provide and support a culture of continuous service improvement, and ...

omnitrax

Desktop Support Technician

Denver, CO

$28.20/hr

Performs desktop support and service desk role. The Desktop Support Technician demonstrates and ... Perform other duties and projects as assigned SUPERVISORY RESPONSIBILITIES * None REQUIRED ...

OmniTRAX

Desktop Support Technician

Denver, CO · On-site

$28.20/hr

Performs desktop support and service desk role. The Desktop Support Technician demonstrates and ... Perform other duties and projects as assigned SUPERVISORY RESPONSIBILITIES * None REQUIRED ...

MCI Careers

Desktop Support Technician

Wichita, KS

$15 - $19.25/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Coordinate with supervisors and IT teams to support new technology deployments, upgrades, and ...

omnitrax

Desktop Support Technician

Denver, CO

$28.20/hr

Performs desktop support and service desk role. The Desktop Support Technician demonstrates and ... Perform other duties and projects as assigned SUPERVISORY RESPONSIBILITIES * None REQUIRED ...

BNH

Windows Desktop Support Tech

Arnold Air Force Base, TN · On-site

$55K - $68K/yr

Perform other duties as assigned by the supervisor. Basic Qualifications: * Bachelor's degree in IT ... Communication & Customer Service: Excellent oral and written communication skills; a "can-do ...

New

previous page

Showing results 41-60

All JobsDesktop Services Supervisor Jobs

Desktop Services Supervisor information

See salary details

$21K

$83.6K

$126K

How much do desktop services supervisor jobs pay per year?

As of Jul 24, 2026, the average yearly pay for desktop services supervisor in the United States is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What are some typical challenges a Desktop Services Supervisor might face, and how can they effectively address them?

A Desktop Services Supervisor often navigates challenges such as managing high ticket volumes, ensuring timely resolution of technical issues, and balancing the priorities of end-users and IT policies. Effective supervisors address these by implementing robust ticket tracking systems, fostering clear communication with their teams, and maintaining strong relationships with other IT departments. They also focus on continuous staff training and setting clear expectations to ensure consistent service quality. Proactively identifying recurring issues and collaborating with colleagues to develop long-term solutions is key to success in this role.

What are the key skills and qualifications needed to thrive as a Desktop Services Supervisor, and why are they important?

To thrive as a Desktop Services Supervisor, you need strong technical expertise in desktop support, troubleshooting, and IT infrastructure management, typically backed by a degree in information technology or a related field. Familiarity with service management tools (like ServiceNow), Microsoft Windows operating systems, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are often required. Excellent leadership, communication, and problem-solving skills are crucial for managing teams and ensuring high-quality end-user support. These competencies are essential for maintaining efficient IT operations, minimizing downtime, and delivering effective technical support to an organization.

What are Desktop Services Supervisors?

Desktop Services Supervisors are IT professionals responsible for overseeing the support and maintenance of computer workstations, laptops, and related technology within an organization. They manage a team of technicians who handle technical issues, software installations, updates, and troubleshooting for end-users. These supervisors also coordinate with other IT departments, ensure compliance with organizational policies, and may help plan for technology upgrades. Their goal is to ensure that employees have reliable and efficient access to the technology they need to perform their work.

What is the difference between Desktop Services Supervisor vs Desktop Support Technician?

AspectDesktop Services SupervisorDesktop Support Technician
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like CompTIA A+ or Network+Often requires an associate degree or relevant certifications like CompTIA A+; experience may suffice
Work EnvironmentSupervises teams, manages service delivery, and oversees IT support operationsProvides direct technical support to end-users, troubleshooting hardware and software issues
Employer & Industry UsageCommon in corporate IT departments, managed service providers, and large organizationsFound in similar environments, often as frontline support roles in IT departments

The Desktop Services Supervisor oversees support teams and manages IT service delivery, while the Desktop Support Technician provides hands-on technical support to users. The supervisor has more managerial responsibilities, whereas the technician focuses on troubleshooting and resolving technical issues.

More about Desktop Services Supervisor jobs
What cities are hiring for Desktop Services Supervisor jobs? Cities with the most Desktop Services Supervisor job openings:
What job categories do people searching Desktop Services Supervisor jobs look for? The top searched job categories for Desktop Services Supervisor jobs are:
Desktop Services Supervisor jobs near you
Infographic showing various Desktop Services Supervisor job openings in the United States as of July 2026, with employment types broken down into 10% Locum Tenens, 66% Full Time, 10% Part Time, 1% Temporary, and 13% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $83,606 per year, or $40.2 per hour.
Desktop Support

Desktop Support

West Advanced Technologies (WATI)

Sacramento, CA • On-site

$21.50 - $29/hr

Full-time

Posted 26 days ago

Job description

Desktop Support
Sacramento, CA
6+ months
100% Onsite
Responsibilities:
The Field Services analyst provides hardware (desktop, laptop, tablet), software and printer support to users while maintaining a high level of customer satisfaction.
Performs field support activities with direction from Supervising Analyst or IT Analyst level personnel, which may include:
Installation, configuration, and troubleshooting of desktop operating systems and application software. Examples include, Windows 10 Windows 11, MS Office Suite 2016, Office 365, anti-virus, and encryption software.
Active directory account administration
Participate in projects for testing, hardware rollouts, adds, moves, and upgrades, as needed.
General IT technical support, troubleshooting, and documentation for customers and internal IT staff Receive, inventory and install new equipment, process surplus IT equipment leaving the environment, or relocate equipment.
Perform user and system requirements gathering and analysis
Determine requirements, design and build for customer use hardware
Determine proper installation parameters for software and hardware.
Analyze, detect, identify and correct technical problems and deficiencies
Properly escalate issues and follow through to successful resolution
Monitor system performance.
Required Skills:
Excellent customer service skills and professional conduct
Knowledge of personal computers and peripheral devices
Ability to apply logic in analyzing technology solutions
Strong organizational and communication skills
Ability to perform effectively both independently and as a team member
Working knowledge of Microsoft Office Suite and Windows 10
Understanding of system imaging utilities such as TrueImage, and SCCM OSD
Regards
Naresh Damagalla
West Advanced Technologies, Inc
E: naresh.d@wati.com

Apply