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Desktop Services Manager Jobs in Spring, TX (NOW HIRING)

Walter P Moore

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Superior customer service, communication, and interpersonal skills * Advanced knowledge of ... Ability to prioritize issues and manage projects throughout their lifecycle. Preferred ...

Walter P Moore

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Superior customer service, communication, and interpersonal skills * Advanced knowledge of ... Ability to prioritize issues and manage projects throughout their lifecycle. Preferred ...

CYNET SYSTEMS

Desktop Support Technician

Houston, TX · On-site

$19 - $24/hr

Mobile Device Management. * Apple Device Support. * Data Recovery. * Encryption Troubleshooting ... length of service, and work location. Paid Sick Leave is provided in strict accordance with ...

Impress Computers

Be Seen First

L1/L2 Tech onsite and Desktop Support tech/ cable tech

Katy, TX · On-site

$48K - $60K/yr

The L1/L2 Tech Onsite and Desktop Support Technician plays a crucial role in providing both ... Strong customer service, problem-solving, and communication skills * Effective time management and ...

Adams and Reese

Desktop Support Specialist

Houston, TX · On-site

$52 - $76/hr

Perform basic printer services. * Deploy PC hardware and software. * Assist in new hire computer ... Special projects as assigned by management. * Basic understanding of networking cabling. * Position ...

Adams and Reese

Desktop Support Specialist

Houston, TX · On-site

Supervision received by Desktop Support Manager and Regional Office Manager. Minimum Acceptable Qualifications: * Must be a resourceful team player with excellent interpersonal and customer service ...

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All JobsDesktop Services JobsDesktop Services Manager JobsDesktop Services Manager Jobs in Spring, TX

Desktop Services Manager information

See Spring, TX salary details

$18.7K

$74.4K

$112.1K

How much do desktop services manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for desktop services manager in Spring, TX is $74,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a desktop services manager do?

A Desktop Services Manager oversees the support and maintenance of an organization’s desktop computing environment. This includes managing teams that handle hardware and software installation, troubleshooting, and ensuring the security and efficiency of desktop operations. They work closely with IT departments to implement policies, manage asset inventories, and ensure smooth operation for end users. Additionally, they often collaborate with vendors and lead projects to upgrade or deploy new desktop technologies.

What are the key skills and qualifications needed to thrive as a desktop services manager, and why are they important?

To thrive as a Desktop Services Manager, you need expertise in IT support, hardware and software troubleshooting, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with systems like Microsoft Endpoint Manager, Active Directory, and IT service management (ITSM) tools is typically required. Strong leadership, problem-solving, and communication skills help you guide teams and coordinate effectively with other departments. These skills ensure smooth end-user support, high system uptime, and efficient resolution of technical issues in dynamic business environments.

What are the main challenges a desktop services manager faces when overseeing a diverse and distributed user base?

A Desktop Services Manager often encounters challenges related to managing support for a wide range of devices, operating systems, and end-user needs, especially across multiple locations. Ensuring consistent service quality, maintaining security standards, and responding swiftly to incidents can be complex when users are geographically dispersed. To address these challenges, managers typically implement standardized processes, leverage remote management tools, and prioritize clear communication with both their team and end users. Building strong relationships with other IT departments is also crucial for seamless service delivery.

What is the difference between Desktop Services Manager vs Desktop Support Specialist?

AspectDesktop Services ManagerDesktop Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like HDI or MicrosoftHigh school diploma or associate's, certifications like CompTIA A+
Work EnvironmentManagement of IT teams, strategic planning, overseeing desktop support operationsProviding technical support directly to end-users, troubleshooting hardware/software issues
Employer & IndustryIT departments in corporations, government agencies, large organizationsHelp desks, IT support firms, corporate IT departments

The Desktop Services Manager focuses on managing desktop support teams, planning IT strategies, and ensuring service quality. In contrast, the Desktop Support Specialist handles direct technical support tasks, troubleshooting user issues. Both roles require technical skills, but the manager role emphasizes leadership and planning, while the specialist role emphasizes hands-on support.

Is desktop services manager a good entry level job?

A desktop services manager is typically a mid- to senior-level role that involves overseeing IT support teams, managing hardware and software issues, and ensuring system reliability. It generally requires prior experience in IT support or related roles, along with skills in troubleshooting, network management, and certifications such as CompTIA A+ or Network+. As such, it is not considered an entry-level position.

What job categories do people searching Desktop Services Manager jobs in Spring, TX look for?

The top searched job categories for Desktop Services Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Desktop Services Manager jobs?

Cities near Spring, TX with the most Desktop Services Manager job openings:

Desktop Services Manager jobs near you

Desktop Support Engineer

LaBine and Associates

Houston, TX • On-site

Full-time

Re-posted 25 days ago

Job description

Job Summary:
The IT Support Engineer will provide dedicated onsite support at a Houston-based client location, serving as the primary technical resource for end-user support, workstation troubleshooting, and daily IT operations.
The ideal candidate is a high-accountability IT generalist with strong troubleshooting abilities, excellent communication skills, and the confidence to operate independently in a dynamic environment. This person thrives in a customer-facing setting, collaborates effectively with remote technical teams, and proactively identifies opportunities to improve system reliability and user experience.
Key Responsibilities:
Provide onsite desktop and end-user support across Windows and macOS environments, including break/fix, peripherals, printing, AV/conferencing basics, and workstation setup
Own onsite incident triage and resolution; document work thoroughly in the ticketing system
Coordinate and escalate issues to remote teams when elevated access or specialized expertise is required (network, servers, firewalls, Microsoft 365/Azure, cybersecurity)
Support identity and access management tasks such as account provisioning, MFA, password resets, and group membership changes
Deliver a high-touch customer experience through clear communication, expectation-setting, and follow-up
Identify recurring issues and contribute to root-cause analysis and long-term remediation
Maintain a professional onsite presence and build strong rapport with end users and stakeholders
Qualifications:
3-5 years of experience in desktop support, helpdesk, or field support
Experience supporting business users onsite, including device deployment, onboarding/offboarding, and vendor or remote-team coordination
Strong technical troubleshooting skills across diverse IT environments
Excellent communication and customer service skills, with the ability to support users in person, by phone, and via remote tools
Ability to work independently, manage priorities, and maintain high accountability in a client-facing environment
LaBine and Associates logo

About LaBine and Associates

Sourced by ZipRecruiter

LaBine and Associates is a full service talent acquisition firm specializing in executive search for a myriad of industries. Through our partnerships with experienced associates, we can also provide staffing support, expert consultants, and interim executives for your company’s needs. We have deep industry knowledge with understanding in multiple industries. Our specialists include experts in banking/finance, HR/Legal, Technology, Health Care, Life Sciences, Engineering, Energy, Supply Chain, Mining, Agribusiness and manufacturing.

Industry

Professional, scientific, and technical services

Company size

11 - 50 Employees

Headquarters location

San Mateo, CA, US

Year founded

2013

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