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Desktop Services Manager Jobs in Spring, TX (NOW HIRING)

Montgomery ISD

Desktop Support Technician

Montgomery, TX · On-site

$16.50 - $21/hr

Provide assistance for all district staff and students to address and resolve problems relating to technology services. Responsible for technology support, problem evaluation, and management of ...

Clayton Services

Be Seen First

Bookkeeper

Houston, TX · On-site

$65K - $80K/yr

... managing multiple client accounts, maintaining accurate financial records, and delivering high-quality bookkeeping services using QuickBooks Online and Desktop. Job Type: Direct Hire Pay Rate: $55 ...

Mastech Digital

Deskside Support

Houston, TX · On-site

$30/hr

We are currently seeking a Deskside Support for our client in the IT-Services domain. We value our ... Key Responsibilities: - Provide hands-on deskside support to resolve issues related to desktop ...

OmniForce

Power BI Developer

Humble, TX

... Desktop & Service) DAX (Data Analysis Expressions) Power Query (M language) SQL & data querying Data modeling & warehousing concepts Integration with tools like: ERP systems (e.g., Epicor), CRM ...

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All JobsDesktop Services JobsDesktop Services Manager JobsDesktop Services Manager Jobs in Spring, TX

Desktop Services Manager information

See Spring, TX salary details

$18.7K

$74.4K

$112.1K

How much do desktop services manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for desktop services manager in Spring, TX is $74,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $85,000.00 per year, depending on experience, location, and employer.

What is the role of a desktop services manager?

A desktop services manager oversees the deployment, maintenance, and support of desktop computers, laptops, and related hardware and software within an organization. They coordinate IT support teams, ensure system security, and implement technology solutions to improve user productivity, often requiring knowledge of IT management tools and certifications like ITIL or CompTIA A+.

What are the key skills and qualifications needed to thrive as a Desktop Services Manager, and why are they important?

To thrive as a Desktop Services Manager, you need expertise in IT support, hardware and software troubleshooting, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with systems like Microsoft Endpoint Manager, Active Directory, and IT service management (ITSM) tools is typically required. Strong leadership, problem-solving, and communication skills help you guide teams and coordinate effectively with other departments. These skills ensure smooth end-user support, high system uptime, and efficient resolution of technical issues in dynamic business environments.

What is a service desk manager?

A service desk manager oversees the support team responsible for resolving IT issues and providing technical assistance to users. They coordinate service delivery, manage staff, and ensure customer satisfaction, often using IT service management tools and maintaining service standards.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Director or Customer Experience Executive tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. These positions typically require strong management skills, industry knowledge, and sometimes advanced certifications in customer experience or business management.

What is the job description of a desktop service?

A Desktop Services Manager oversees the deployment, maintenance, and support of computer systems and user devices within an organization. They manage technical staff, troubleshoot hardware and software issues, and ensure system security and performance, often using tools like remote management software. Strong technical knowledge, leadership skills, and certifications such as CompTIA A+ or Microsoft Certified are typically required for this role.

What does a Desktop Services Manager do?

A Desktop Services Manager oversees the support and maintenance of an organization’s desktop computing environment. This includes managing teams that handle hardware and software installation, troubleshooting, and ensuring the security and efficiency of desktop operations. They work closely with IT departments to implement policies, manage asset inventories, and ensure smooth operation for end users. Additionally, they often collaborate with vendors and lead projects to upgrade or deploy new desktop technologies.

What is the difference between Desktop Services Manager vs Desktop Support Specialist?

AspectDesktop Services ManagerDesktop Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like HDI or MicrosoftHigh school diploma or associate's, certifications like CompTIA A+
Work EnvironmentManagement of IT teams, strategic planning, overseeing desktop support operationsProviding technical support directly to end-users, troubleshooting hardware/software issues
Employer & IndustryIT departments in corporations, government agencies, large organizationsHelp desks, IT support firms, corporate IT departments

The Desktop Services Manager focuses on managing desktop support teams, planning IT strategies, and ensuring service quality. In contrast, the Desktop Support Specialist handles direct technical support tasks, troubleshooting user issues. Both roles require technical skills, but the manager role emphasizes leadership and planning, while the specialist role emphasizes hands-on support.

What are the main challenges a Desktop Services Manager faces when overseeing a diverse and distributed user base?

A Desktop Services Manager often encounters challenges related to managing support for a wide range of devices, operating systems, and end-user needs, especially across multiple locations. Ensuring consistent service quality, maintaining security standards, and responding swiftly to incidents can be complex when users are geographically dispersed. To address these challenges, managers typically implement standardized processes, leverage remote management tools, and prioritize clear communication with both their team and end users. Building strong relationships with other IT departments is also crucial for seamless service delivery.
What job categories do people searching Desktop Services Manager jobs in Spring, TX look for? The top searched job categories for Desktop Services Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Desktop Services Manager jobs? Cities near Spring, TX with the most Desktop Services Manager job openings:
Desktop Services Manager jobs near you

Desktop Support Specialist

Texas Pipe Family of Companies

Houston, TX • On-site

Full-time

Posted 12 days ago

Job description

SPECIFIC JOB FUNCTIONS:
  • Deploy desktop application software.
  • Provide technical assistance to end users at all levels, from the frontline to the C-Suite.
  • Troubleshoot, diagnose, and resolve incidents for desktop systems and applications, remotely and in-person.
  • Provide support for employee lifecycle (new hires, moves, terminations).
  • Provide printer administration, including service call management and replacing toners.
  • Provide support for periodic inventories of IT resources.
  • Engage in IT-related projects to grow knowledge and skills.
  • Perform other duties as assigned.

ENVIRONMENTAL:
  • Work Environment- 80% office, 20% outside or warehouse conditions. Safety first mindset, respecting policies and PPE requirements.
  • Travel - 10% - Coverage of local sites as needed.
  • Physical Requirements- Day-to-day will involve sitting or standing for extended periods of time. May require lifting and carrying up to 25 lbs.
  • Desktop OS Landscape - 98% Windows, 2% Linux
  • Attendance- Regular attendance in the office with an established work schedule. Ability to work outside normal schedule and adjust schedule to meet peak periods when required.
  • Must be able to work with a team mindset, putting forward a professional behavior that enhances productivity, efficiency, reputation, and cooperation within the organization.

SKILL REQUIREMENTS:
  • Strong work ethic and follow-through of tasks to completion
  • Ability to successfully and efficiently work independently and as a team member
  • Excellent written and oral communication skills in English.
  • Minimum of four (4) years of professional IT experience in a corporate environment. Additional relevant education or IT Certification is desirable.
  • Extensive knowledge of Windows 10/11, Android, iOS, and printers.
  • Critical thinking, independent analysis, communication, and problem solving.
  • Mindful of SLAs and uses good judgment when following the escalation path
  • Excellent time management and multitasking skills

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