ZipRecruiter

Log In

1

Desktop Manager Jobs in Needham, MA (NOW HIRING)

Talent Groups

Desktop Support

Boston, MA · On-site

$22 - $28/hr

Ability to manage multiple tasks and priorities effectively. * Experience with Microsoft Windows OS, Microsoft Office, HP hardware, and related technologies. * Knowledge of Active Directory, Exchange ...

Ci Design, Inc.

DESKTOP SUPPORT TECHNICIAN

Boston, MA · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

BOSTON, MA Reporting To: IT MANAGER Compensation: $55,000 / year Description We are seeking a motivated Desktop Support Technician to work full-time in-house, supporting the IT Manager and the needs ...

AA2IT

Be Seen First

Desktop Support Engineer

Boston, MA · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

Desktop Support Tech An experienced Level II Support Technician to provide on-site IT support ... Execute refresh, migration, and asset management activities. * Maintain accurate asset inventory ...

New

Artech Information System LLC

DESKTOP SUPPORT

Quincy, MA

$21.25 - $27/hr

Desktop Support Representative Onsite Support Location: North Quincy,MA Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Programmers.io

Senior Desktop Support

Boston, MA · On-site

Senior Desktop Support provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. Primary Responsibilities: * Provide day-to-day IT support ...

Programmers.io

Senior Desktop Support

Boston, MA · On-site

Senior Desktop Support provides on-site IT support for providers and practice managers in a clinical workspace operating as the face for IT. Primary Responsibilities: * Provide day-to-day IT support ...

F2Onsite

Be Seen First

Level 2 Desktop Support Technician

Marlborough, MA · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

Experience with SCCM, Intune, or Microsoft Endpoint Manager. * Experience with ServiceNow or ... Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members ...

Strategic Systems

Be Seen First

Desktop Support Technician II

Boston, MA · On-site

$25 - $28/hr

Desktop Support Technician II Location: Boston MA 02108 Duration: 3 months Contract to hire Shift ... Execute refresh, migration, and asset management activities. * Maintain accurate asset inventory ...

APDerm

Desktop Support Technician

Acton, MA · On-site

$53K/yr

Responsibilities Reporting to the IT Manager, the Desktop Support Technician is responsible for maintaining essential IT hardware and business applications, including building, implementing and ...

APDerm

Desktop Support Technician

Acton, MA · On-site

$53K/yr

Responsibilities Reporting to the IT Manager, the Desktop Support Technician is responsible for maintaining essential IT hardware and business applications, including building, implementing and ...

The Hollister Group

Desktop Engineer

Boston, MA · On-site

$25 - $60/hr

Provide technical support for both Windows and Mac endpoints, including desktops, laptops, and ... Manage and support Active Directory for user accounts, groups, permissions, and policy enforcement.

previous pagenext page

Showing results 21-40

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Needham, MA

Desktop Manager information

See Needham, MA salary details

$22.9K

$91.1K

$137.3K

How much do desktop manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for desktop manager in Needham, MA is $91,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $104,000.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What cities near Needham, MA are hiring for Desktop Manager jobs?

Cities near Needham, MA with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Needham, MA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $91,078 per year, or $43.8 per hour.

End User Computing - Desktop Administrator

Tata Consultancy Service Limited

Norwood, MA • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Desktop support
SCCM
Imaging and Patch Management
Software Distribution
Good communication
o Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
o Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
o Remote support & troubleshooting of end user issues
o Windows OS, MacBook support
o Zscaler troubleshooting
o The Engineer is responsible for managing and support end-end Remote Desktop related activities
o Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10
o Must have prior experience in Design and Implementation of SCCM hierarchy
Must have prior experience of Design and Implement migration to SCCM from other tools
#LI-CM2
Salary Range: $ 65,000-$ 85,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Apply