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Desktop Manager Jobs in Rhode Island (NOW HIRING)

HCH ENTERPRISES LLC

Desktop Support Analyst I

Warwick, RI · On-site

$60K - $65K/yr

... management and IT service provider. Our mission is to help governments and partners make life ... HCH Enterprises, LLC is seeking an Desktop Support Analyst I . This is a part-time position with ...

Citizens

Manager, Endpoint Engineering

Johnston, RI

$134K - $179K/yr

Significant experience in endpoint engineering, desktop operations, systems administration, infrastructure operations, vulnerability management, or a related technology function. * Experience leading ...

Citizens

Manager, Endpoint Engineering

Johnston, RI · On-site

$134K - $179K/yr

Significant experience in endpoint engineering, desktop operations, systems administration, infrastructure operations, vulnerability management, or a related technology function. * Experience leading ...

Citizens

Manager, Endpoint Engineering

Johnston, RI

$134K - $179K/yr

Significant experience in endpoint engineering, desktop operations, systems administration, infrastructure operations, vulnerability management, or a related technology function. * Experience leading ...

Citizens Bank

Manager, Endpoint Engineering

Johnston, RI · On-site

$134K - $179K/yr

Significant experience in endpoint engineering, desktop operations, systems administration, infrastructure operations, vulnerability management, or a related technology function. * Experience leading ...

G2IT

Site Systems Administrator (Tier 1-2)

Newport, RI · On-site

Experience supporting Windows 11 desktops and Windows Server 2019. * Hands-on experience with Active Directory and Group Policy management. * Familiarity with SIPR/NIPR networks or other classified ...

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Rhode Island

Desktop Manager information

See Rhode Island salary details

$20.6K

$81.9K

$123.4K

How much do desktop manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for desktop manager in Rhode Island is $81,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $93,500.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Rhode Island? The most popular types of Desktop jobs in Rhode Island are:
What are popular job titles related to Desktop Manager jobs in Rhode Island? For Desktop Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Rhode Island look for? The top searched job categories for Desktop Manager jobs in Rhode Island are:
What cities in Rhode Island are hiring for Desktop Manager jobs? Cities in Rhode Island with the most Desktop Manager job openings:
Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Rhode Island as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $81,877 per year, or $39.4 per hour.

Desktop Technician

Indotronix International Corporation

Warwick, RI • On-site

$25/hr

Contractor

Re-posted 15 days ago

Job description

Desktop Technician | Warwick, Rhode Island, United States
Position -Desktop Technician
Location: Warwick RI
Duration: long term contract to hire
Pay rate $25.00/hr on w2 + Mileage
Shift Schedule : 3pm to 11pm (Monday to Friday)
Job Responsibilities:
Computer hardware set up, basic hardware and software troubleshooting stills
Provides support for software, hardware and networking support for desktops, laptops and servers.
Provides maintenance and support on legacy products. Supports Core, server products.
Performs disk replacement on enterprise storage products
Installs and maintains PCs and associated software, networks, servers and peripherals
Supports network products from operational and maintenance perspectives
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Job Description:
1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products
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About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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