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Desktop Manager Jobs in Massachusetts (NOW HIRING)

Merge IT

Desktop Analyst - Cambridge, MA

Cambridge, MA · On-site

$25.50 - $34.50/hr

... management processes including installation, moves, adds, changes, and repairs. • Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and ...

The Mathworks

Desktop Support Technician

Natick, MA · On-site

$47K - $70K/yr

The Desktop Support Technician will perform all aspects of support related to the daily computing ... Set up and manage common-area systems such as conference room AV equipment, recording and broadcast ...

CPMC LLC

Desktop Support Technician

Boston, MA · On-site

$33.85/hr

Re-image desktops, laptops, and tablets; execute large-scale system refreshes across desktops ... Mobile device management: Set up and configure work cell phones (BlackBerry, Android/Droid, iPhone ...

New

Talent Groups

Desktop Support

Boston, MA · On-site

$22 - $28/hr

Ability to manage multiple tasks and priorities effectively. * Experience with Microsoft Windows OS, Microsoft Office, HP hardware, and related technologies. * Knowledge of Active Directory, Exchange ...

GMO

Desktop Engineer

Boston, MA · Hybrid

$80/hr

We manage approximately $80bn for a client base that includes many of the world's most ... Position Overview GMO is looking for a Desktop Engineer to join the Infrastructure and Risk ...

AA2IT

Desktop Support Technician II - Waltham

Waltham, MA · On-site

$22 - $28/hr

Responsibilities : • Installing/configuring/moving desktop PCs. • Working with end-users to resolve issues. • Providing updates to management as needed. Qualifications : Required : • ...

GMO

Desktop Engineer

Boston, MA · On-site

$80/hr

We manage approximately $80bn for a client base that includes many of the world's most ... Position Overview GMO is looking for a Desktop Engineer to join the Infrastructure and Risk ...

Gmo Llc

Desktop Engineer

Boston, MA · On-site

$100 - $125/hr

We manage approximately $80bn for a client base that includes many of the world's most ... Position Overview GMO is looking for a Desktop Engineer to join the Infrastructure and Risk ...

Ci Design, Inc.

DESKTOP SUPPORT TECHNICIAN

Boston, MA · On-site

$55K/yr

BOSTON, MA Reporting To: IT MANAGER Compensation: $55,000 / year Description We are seeking a motivated Desktop Support Technician to work full-time in-house, supporting the IT Manager and the needs ...

Artech Information System LLC

DESKTOP SUPPORT

Quincy, MA · On-site

$21.25 - $27/hr

Desktop Support Representative Onsite Support Location: North Quincy,MA Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

AA2IT

Desktop Support Technician II - Waltham

Waltham, MA · On-site

$22 - $28/hr

Responsibilities : • Installing/configuring/moving desktop PCs. • Working with end-users to resolve issues. • Providing updates to management as needed. Qualifications : Required : • ...

TEKsystems

Desktop Support Technician

Boston, MA · On-site

$25 - $30/hr

Support laptop shipping, receiving, inventory tracking, and asset management activities. * Assist ... Perform additional desktop support and IT-related tasks as needed. Required Qualifications * 2+ ...

New

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Showing results 21-40

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Massachusetts

Desktop Manager information

See Massachusetts salary details

$22.9K

$91.3K

$137.6K

How much do desktop manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for desktop manager in Massachusetts is $91,309.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $104,300.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Massachusetts?

The most popular types of Desktop jobs in Massachusetts are:

What are popular job titles related to Desktop Manager jobs in Massachusetts?

For Desktop Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Massachusetts look for?

The top searched job categories for Desktop Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Desktop Manager jobs?

Cities in Massachusetts with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Massachusetts as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $91,309 per year, or $43.9 per hour.

Desktop Support Engineer

Noblesoft Technologies

Burlington, MA • On-site

Contractor

Re-posted 22 hours ago

Job description

Role :- Desktop Support Engineer

Location :- Burlington, MA 01803 (Onsite)

Note :- Need Only USC & GC
General Description for Deskside JD:-

This position assists staff with technical support or desktop/laptop computers, applications, printers and related technologies.

Responsibilities :-

Assists staff with installation, configuration and ongoing usability of computers and peripherals within established standards and guidelines

Works with vendor support contacts to resolve technical problems

Works with service desk and RDS as appropriate to determine and resolve problems received from clients

Responds to support requests from service desk, users and other infrastructure teams

Performs upgrades as directed to ensure the longevity of equipment

Keep track of request and make sure they are implemented as planned

Participate in incident handling concerning desktop changes.

Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.

Microsoft environment knowledge (desktop & server).

Have some level of technical understanding of the products building up a desktop service.

Experience from the desktop environment.

Ensures that computers connect seamlessly with diverse systems including validation systems, file servers, email servers, application servers and administrative systems.

Provide weekly reports

Implement best practices

Be the single point of contact with the customer

Technical Requirements

  • Exposure on managing remote sites
  • Phone support experience necessary.
  • Technical helpdesk or technical call center experience is necessary.
  • Disciplined, systematic problem-solving skills required.
  • Windows and Novell Operating systems
  • Clients: Windows 7, Windows Vista, Windows XP, Windows 10/11 Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008,
  • Knowledge of Active Directory, Novell eDirectory, Lotus Notes, and Exchange 2010/2016/O365
  • ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
  • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
  • MS Office Suite (XP, 2003, 2007/O365): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
  • Internet browsers (e.g. Explorer, Chrome, Firefox),
  • VPN and remote dial-in users
  • Support for laptop, desktops, AV Devices and printers
  • PDA and blackberry support
  • Apple Ipad Device support
  • Others: Adobe Acrobat and other common desktop applications like Winzip, etc

MAC Device Experience

Basic understanding MAC OS troubleshooting

MAC Device troubleshooting