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Desktop Engineer Jobs in Philadelphia, PA (NOW HIRING)

3B Staffing LLC

Desktop Engineer Tier 3

Camden, NJ · On-site

Desktop Engineer Tier 3 *Local to NJ Description: Identifies all hardware and software solutions by analyzing system requirements and developing continuous improvements in order to meet the ...

New

3B Staffing LLC

Desktop Engineer Tier 3

Camden, NJ · On-site

Desktop Engineer Tier 3 *Local to NJ Description: Identifies all hardware and software solutions by analyzing system requirements and developing continuous improvements in order to meet the ...

New

Ruri Software Technologies LLC

Desktop Engineer

PA · On-site

Desktop Engineer Location: Onsite in Malvern PA - Need to be on site Candidate should have worked as a desktop engineer in Manufacturing lab environment Technician Skillset Required • Experience in ...

ConfigUSA

Desktop Support

Malvern, PA · On-site

$19.75 - $25.25/hr

Role Name - Deskside Support Engineer ROLE_DESCRIPTION -  Experience Required Technology requirements Desktop Support L2/L3 desktop support Excellent analytical & troubleshooting skills Good ...

Rsli

Desktop Support Engineer

Philadelphia, PA · Hybrid

$30.01 - $37.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bachelor's or Associate's Degree in Information Technology, Computer Science, or related field * 5 years of desktop support experience required. * Comp TIA A+, Comp TIA Network+, and/or Microsoft ...

Staffingine LLC

Desktop Support in pharma

Collegeville, PA · On-site

$20 - $25.50/hr

Desktop Support in pharma Job Location: Collegeville, PA Job Type: Contract * Maintain existing ... Perform 80% Break/Fix workload as a Lab Engineer. * Implement validated data backup solutions on ...

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All JobsDesktop Engineer JobsDesktop Engineer Jobs in Philadelphia, PA

Desktop Engineer information

See Philadelphia, PA salary details

$10

$45

$82

How much do desktop engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop engineer in Philadelphia, PA is $45.61, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $58.46 per hour, depending on experience, location, and employer.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software support.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
More about Desktop Engineer jobs

What are the most commonly searched types of Desktop Engineer jobs in Philadelphia, PA?

The most popular types of Desktop Engineer jobs in Philadelphia, PA are:

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For Desktop Engineer jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer jobs in Philadelphia, PA look for?

The top searched job categories for Desktop Engineer jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Desktop Engineer jobs?

Cities near Philadelphia, PA with the most Desktop Engineer job openings:

Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Philadelphia, PA as of August 2026, with employment types broken down into 85% Full Time, 3% Temporary, and 12% Contract. Highlights an 88% In-person, 9% Hybrid, and 3% Remote job distribution, with an average salary of $94,874 per year, or $45.6 per hour.

Desktop Engineer Tier 3

3B Staffing LLC

Camden, NJ • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Title: Desktop Engineer Tier 3 *Local to NJ Description: Identifies all hardware and software solutions by analyzing system requirements and developing continuous improvements in order to meet the IT business needs of Client. Maintains responsibility for the end user experience in the areas of computer hardware and software environments that client employees use on a daily basis, including desktop and laptop computers, printers, desktop software, scanners, BYOD's, operating system configuration, and any other end user peripherals implemented by the CLIENT IT department. Works closely within a team of Information Systems and Software Engineers to architect and deploy new solutions. Desktop Engineer Tier 3 - Primary Responsibilities: Desktop Engineering:
  • Contributes to the design and implementation of the processes for imaging, patching, firewall, and provisioning, as well as Microsoft Defender and software deployment. These processes involve a wide variety of hardware at Client, including desktops, laptops, printers, and mobile devices.
  • Independently completes required imaging, patching, and firewall tasks as well as upgrades of desktop tools including SCCM, Carbon Black, InTune, Defender, and Windows.
  • Creates and deploys software packages for client. Works with offshore packager as needed, including sharing requirements, keeping vendor accountable to deliverables, and testing completed software package before launch.
Project Work
  • Independently oversees small to medium projects which have impact across the organization, as well as partners with Sr. Desktop Engineers for medium to large projects. This includes obtaining business requirements, performing initial analysis of the subject or issue, developing timelines, providing budget estimations, researching and proposing computing solutions, and planning and implementing those solutions.
  • Researches new hardware and software solutions for requests from IT or client business partners. Partners with Sr. Desktop Engineer for the request for proposal (RFP) process to identify suitable vendors and hardware/software products. Thoroughly evaluates and tests hardware and software solutions to determine suitability for client and shares recommendations with leadership.
  • Identifies process improvement opportunities to increase automation and efficiencies in order to increase customer/employee satisfaction.
  • Researches industry best practices and design solutions to determine how CLIENT can improve technical operations.
  • Identifies end user experience of CLIENT employees in the areas of hardware and software environments. Documents processes and procedures to support end users. Ensures that end user experience is standardized across the organization as well as protects the integrity of data in our CLIENT systems.
Business and Vendor Relationships
  • Provides mentorship support to Level 2 Desktop Support Technicians as well as CLIENT Desktop Specialists, including knowledge transfer regarding hardware and software products, to ensure a seamless and efficient end user experience.
  • Considers how hardware/software changes would affect all employees, both in-office and remote, and how to best communicate information to a variety of audiences.
  • Acts as an IT liaison to our end user community at our remote sites, including determining relevant topics to be addressed for different types of sites and conducting recurring virtual meetings. Conducts site visits as needed for large-scale, companywide IT initiatives.
  • Partners with third-party vendors. Identifies escalations, process improvements, or hardware/software updates and brainstorms solutions while working with vendor. In conjunction with IT Manager and Sr. Desktop Engineer, participates in roadmaps and quarterly business reviews.
Miscellaneous/Other:
  • Identifies, tests, and partners with colleagues to implement best practice processes in the Desktop area using ServiceNow's HAM and SAM Pro. This includes corporate assets and license compliance, software metering, and leasing and contracts.
  • Proactively detects client problems and device noncompliance and configuration issues.
  • Contributes to the development and review of weekly and monthly reports as checks and balances to ensure that correct processes are being followed. Corrects deficient processes within area of responsibility and works with senior team members for resolutions for wider-ranging problems.
Required Skills:
  • At least two (2) years of experience working with Windows 10 and Windows 11, Microsoft Endpoint Configuration Manager, Microsoft Enterprise Desktop Support, InTune, VMWare, Active Directory, Azure, Power Shell, Group Policy Object, Mac OS, Jamf, and Office 365. Ability to quickly learn new systems and software.

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