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Desktop Engineer Two Jobs in Georgia (NOW HIRING)

The Field Services Engineer is a mobile technical expert who provides hands-on support for complex desktop, network, and application issues. This role will collaborate closely with our Tier 2 end ...

The Field Services Engineer is a mobile technical expert who provides hands-on support for complex desktop, network, and application issues. This role will collaborate closely with our Tier 2 end ...

Helpdesk Engineer - Level II

Tyrone, GA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Desktop, RD Gateway, TruGrid) - Virtualization(Hyper-V, VMware/ESXi) Preferred: - Cisco Meraki ... As Helpdesk Engineer, you will play a critical role in shaping the future of our partner ecosystem ...

Helpdesk Engineer - Level II

Tyrone, GA · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Desktop, RD Gateway, TruGrid) - Virtualization(Hyper-V, VMware/ESXi) Preferred: - Cisco Meraki ... As Helpdesk Engineer, you will play a critical role in shaping the future of our partner ecosystem ...

Cloud Engineer I

Atlanta, GA · Hybrid

$53.50 - $71.75/hr

Microsoft AlwaysOnVPN and Remote Desktop Services * Remote monitoring and management of system ... Minimum of two years of experience deploying VMs and Services in Microsoft Azure Cloud * Experience ...

... Developer to join our team. The ideal candidate will have hands-on experience building executive ... Proven experience with Power BI Desktop , Power BI Service , and Power Query . * Proficiency in DAX ...

Engineer: Tier 2 (On-site)

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Equipped with elite engineering and dynamic innovation, we empower IT executives and their ... Configure various devices (laptops, desktops, servers, switches) with static IP addresses, subnets ...

Engineer: Tier 2 (On-site)

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Equipped with elite engineering and dynamic innovation, we empower IT executives and their ... Configure various devices (laptops, desktops, servers, switches) with static IP addresses, subnets ...

Cloud Engineer I

Atlanta, GA · On-site

$53.50 - $71.75/hr

Microsoft AlwaysOnVPN and Remote Desktop Services * Remote monitoring and management of system ... Minimum of two years of experience deploying VMs and Services in Microsoft Azure Cloud * Experience ...

Plan, design, engineer, configure, maintain, defend, troubleshoot, and repair classified and ... Configure various devices (laptops, desktops, servers, switches) with static IP addresses, subnets ...

... Appsand Desktops, Digital Employee Experience, and Security & Compliance-into a seamless ... This role owns metrics across two dimensions: the health of the product as measured through ...

Frontline Engineer

Atlanta, GA · On-site

  • Medical

  • Retirement

  • PTO

... Apps and Desktops, Digital Employee Experience, and Security & Compliance-into a seamless ... This role owns metrics across two dimensions: the health of the product as measured through ...

Ensuring high performance of the application on desktop. Writing tested and documented JavaScript ... Previous experience of migrating Angular JS applications to Angular 2/3/4/5/6/7 is an added ...

Showing results 41-60

Desktop Engineer Two information

Is desktop engineer a good job?

A desktop engineer is responsible for maintaining and troubleshooting computer systems and hardware in an organization. The role typically requires technical skills, knowledge of operating systems, and certifications such as CompTIA A+; it offers steady employment opportunities in IT support and system administration. Job satisfaction depends on the work environment and individual interests in technology and problem-solving.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

What are popular job titles related to Desktop Engineer Two jobs in Georgia?

For Desktop Engineer Two jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer Two jobs in Georgia look for?

The top searched job categories for Desktop Engineer Two jobs in Georgia are:

What cities in Georgia are hiring for Desktop Engineer Two jobs?

Cities in Georgia with the most Desktop Engineer Two job openings:

Other

Medical, Retirement, PTO

Posted 8 days ago


Job description

Atlanticus is seeking a customer-focused, highly motivated Help Desk Engineer to join our Infrastructure & Operations team in Wilmington, DE. This role supports a modern enterprise environment consisting of Windows and macOS devices, Microsoft 365, Active Directory, Microsoft Intune, and enterprise endpoint management platforms.
We're looking for someone who enjoys solving problems, takes ownership, builds strong relationships with end users, and is constantly looking for ways to improve processes through automation and standardization. The ideal candidate is a self-starter with excellent communication skills, strong technical troubleshooting abilities, and a passion for delivering exceptional customer service.
Primary Responsibilities
End User Support
  • Provide Tier 1 and Tier 2 technical support for Windows and macOS endpoints.
  • Troubleshoot hardware, operating system, application, network connectivity, VPN, printer, and peripheral issues.
  • Deliver remote and onsite support for employees in a fast-paced enterprise environment.
  • Manage incidents through completion while providing timely communication and exceptional customer service.
  • Build trusted relationships with business users by providing professional, responsive, and solution-oriented support.
  • Participate in an after-hours on-call rotation as required.

Endpoint Administration
  • Build, image, provision, deploy, and refresh Windows and macOS laptops.
  • Configure new employee workstations and perform hardware lifecycle replacements.
  • Support Microsoft Intune device enrollment, compliance policies, application deployment, and endpoint management.
  • Administer Jamf Pro for macOS device management, software deployment, and policy enforcement.
  • Support Microsoft Autopilot and modern endpoint provisioning processes.
  • Maintain accurate hardware inventory and asset management records.

Identity & Productivity Services
  • Support Active Directory user and group administration, password resets, account provisioning, and basic Group Policy troubleshooting.
  • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications.
  • Support Microsoft Entra ID authentication and Multi-Factor Authentication (MFA).

Patch & Endpoint Management
  • Deploy and monitor Microsoft Windows updates using Microsoft Intune and WSUS.
  • Manage third-party application patching using enterprise tools
  • Monitor patch compliance, investigate failed deployments, and remediate endpoint vulnerabilities.
  • Support endpoint security and ensure systems remain compliant with corporate standards.

Virtual Desktop & Enterprise Technologies
  • Support AWS WorkSpaces virtual desktop environments, including provisioning, troubleshooting, and user support.
  • Assist with enterprise collaboration technologies, conferencing equipment, mobile devices, printers, and other endpoint technologies.
  • Work closely with Infrastructure, Security, and Cloud Engineering teams to resolve complex technical issues.

Continuous Improvement & Automation
  • Identify opportunities to automate repetitive IT tasks using PowerShell or other scripting tools.
  • Contribute to process improvements that enhance the end-user experience and improve operational efficiency.
  • Create and maintain technical documentation, knowledge base articles, and standard operating procedures.
  • Recommend improvements to desktop standards, deployment processes, and service delivery.

You're a great fit if you have
3-5 years of experience in a Help Desk, Desktop Support, or End User Computing role within a Microsoft enterprise environment.
  • Strong experience supporting Windows 11 and macOS devices.
  • Experience with Microsoft Active Directory, Microsoft 365, and Microsoft Entra ID.
  • Hands-on experience with Microsoft Intune endpoint management.
  • Experience managing Windows Updates using Intune and/or WSUS.
  • Experience with Jamf Pro for macOS management.
  • Experience with enterprise patch management solutions such as ManageEngine Endpoint Central, NinjaOne, Action1, or similar products.
  • Experience imaging, deploying, and provisioning enterprise laptops.
  • Experience supporting AWS WorkSpaces or other virtual desktop environments.
  • Familiarity with networking fundamentals including TCP/IP, DNS, DHCP, VPN, and wireless networking.
  • Experience working with IT Service Management (ITSM) ticketing systems.

Preferred
  • Experience with Microsoft Autopilot.
  • Experience with PowerShell scripting or automation.
  • Microsoft, Apple, or CompTIA certifications are a plus.
  • Experience supporting enterprise collaboration and conference room technologies.

Skills & Competencies
The ideal candidate demonstrates:
  • Outstanding customer service and "bedside manner."
  • Strong communication and interpersonal skills.
  • A positive attitude with a willingness to learn and take on new challenges.
  • Excellent troubleshooting and analytical thinking.
  • A proactive, "go-getter" mentality with a strong sense of ownership.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • A passion for continuous improvement, automation, and process optimization.
  • A collaborative team-first mindset with the ability to work independently when needed.

Why You'll Love Working Here
This isn't just a job, it's a place to lead, grow, and thrive. If you believe in your skills and drive, we'll provide the resources and support to help you succeed.
Benefits include
  • Generous PTO and holiday schedule
  • 401(k) with company match
  • Employee stock purchase plan
  • Ongoing training (lunch & learns, financial and health webinars)
  • Team volunteer outings

Atlanticus is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, gender, sexual orientation, age, veteran status, disability, or other protected status.