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Desktop Associate Jobs in Worcester, MA (NOW HIRING)

Retail Inventory Specialist

Natick, MA · On-site

$18.25 - $23.25/hr

... associates throughout the United States, Canada, Mexico, Australia, and New Zealand. We are ... Access to desktop/laptop with internet connection in your home (phone/tablet doesn't count). Access ...

Associates will be expected, if possible, to follow any other job-related instructions and perform ... Access to desktop/laptop with internet connection in your home. * Access to a smart phone with a ...

Associates will be expected, if possible, to follow any other job-related instructions and perform ... Access to desktop/laptop with internet connection in your home. * Access to a smart phone with a ...

Deskside Support

Marlborough, MA · On-site

$21 - $26.75/hr

... associates. • Interacts with customers, responding to routine technical questions or request for information. Qualifications : Required : • Deskside Support experience • Customer Service ...

RETAIL INVENTORY SPECIALIST

Waltham, MA

$19.25 - $24.25/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home (phone/tablet doesn't count). Access ...

... associates throughout the United States, Canada, Mexico, Australia, and New Zealand. We are ... Access to desktop/laptop with internet connection in your home (phone/tablet doesn't count). Access ...

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

Showing results 41-60

Desktop Associate information

See Worcester, MA salary details

$15

$23

$31

How much do desktop associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desktop associate in Worcester, MA is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $24.71 per hour, depending on experience, location, and employer.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in Worcester, MA?

The most popular types of Desktop jobs in Worcester, MA are:

Retail Inventory Specialist - PT

CROSSMARK1

Leominster, MA • On-site

Part-time

Re-posted 22 days ago


CROSSMARK rating

5.1

Company rating: 5.1 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

48th of 52 rated marketing agency


Job description

Company Description

CROSSMARK is a leading sales and marketing services company founded in 1908, and for over 100 years we have been working with retailers and manufactures to increase product sales by employing more than 30,000 associates throughout the United States, Canada, Mexico, Australia, and New Zealand. We are headquartered in Plano, Texas.

Equal Opportunity Employer

Job Description

As a Retail Inventory Specialist, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass merchant, and drug stores collecting observational data about product placement and inventory information. To do this, you would spend the majority of your day walking and standing on the sales floor using a handheld device to scan products. The work is typically performed Monday - Friday between the hours of 8am to 5pm with occasional weekend work. Once the initial one-on-one training is complete, this job provides some scheduling flexibility with the expectation that assigned work is completed within a specified deadline.


Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

Qualifications

REQUIRED: 

  • Access to your own reliable transportation. 
  • Access to desktop/laptop with internet connection in your home (phone/tablet doesn't count).
  • Access to a smart phone with a camera on it.
  • Physically able to sit, reach, bend, climb, kneel, squat, and lift up to 30lbs.
Additional Information

Why is this position for you?

  • Permanent Part time (Looking for supplemental income? This is it!)
  • Flexible schedule (You decide. Commit to events that work with YOUR schedule.)
  • Company-provided training (Ideal for entry-level or those looking to obtain new skills.) 



What CROSSMARK employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


CROSSMARK logo

About CROSSMARK

Sourced by ZipRecruiter

CROSSMARK had completed 55 mergers and acquisitions in its quest to become a national sales agency, managing brands, and performing sales functions for manufacturers and performing in-store merchandising services at retailers nationwide. The same year, we expanded our operations to Canada to broaden our impact in North America. And in 2013 we acquired Chicago-based agencies Marketing Werks and PromoWorks to deliver end-to-end shopper marketing and engagement—both in store and out. The fusion of talents and expertise among these agencies, with CROSSMARK at the core, has empowered us to deliver a leading, all-encompassing, and completely integrated Marketing Services arm to our organization. Company milestones and service expansions have only been possible because of the true beating heart of CROSSMARK: our people. Our dedicated and passionate employees work hard to provide clients with the best opportunities to drive sales, to see brands thrive, and to create lasting connections. We’re excited for what’s next in our ever-evolving company—and we hope you’ll join us for the journey ahead.

Industry

Business management consulting

Company size

10,000+ Employees

Headquarters location

Plano , TX, US