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Desktop Associate Jobs in Milwaukee, WI (NOW HIRING)

Bear Country Inc

IT Support Specialist

Caledonia, WI · On-site

... day-to-day desktop, server and phone system issues. This position will be assisting in the ... Associate degree or equivalent coursework in computer science, engineering or information science ...

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$15

$23

$31

How much do desktop associate jobs pay per hour?

As of May 27, 2026, the average hourly pay for desktop associate in Milwaukee, WI is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $24.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.
What are the most commonly searched types of Desktop jobs in Milwaukee, WI? The most popular types of Desktop jobs in Milwaukee, WI are:
What are popular job titles related to Desktop Associate jobs in Milwaukee, WI? For Desktop Associate jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Associate jobs in Milwaukee, WI look for? The top searched job categories for Desktop Associate jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Desktop Associate jobs? Cities near Milwaukee, WI with the most Desktop Associate job openings:
Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Milwaukee, WI as of May 2026, with employment types broken down into 1% As Needed, 22% Full Time, 75% Part Time, 1% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $48,175 per year, or $23.2 per hour.
Distribution Center Supervisor - IT

Distribution Center Supervisor - IT

Walgreens

Milwaukee, WI • On-site

Full-time

Posted 19 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,084 frontline employees who took The Breakroom Quiz

87th of 97 rated pharmacies

Job description

Company Description
Job Summary:
Responsible for supervising assigned operational function areas and the Distribution Center (DC) computer room which includes: managing and monitoring the daily computer systems/AS400 that are integrated with order processing systems; maintaining and troubleshooting PCs and software; managing the operation and monitoring of the DC network system and supporting communications equipment; performing system backup of PC servers and digital tape libraries; diagnosing RF device problems; and providing desktop user support and overall network management of the distribution center systems and interfaces.
Job Description
Job Summary:
Responsible for supervising assigned operational function areas and the Distribution Center (DC) computer room which includes: managing and monitoring the daily computer systems/AS400 that are integrated with order processing systems; maintaining and troubleshooting PCs and software; managing the operation and monitoring of the DC network system and supporting communications equipment; performing system backup of PC servers and digital tape libraries; diagnosing RF device problems; and providing desktop user support and overall network management of the distribution center systems and interfaces.
Job Responsibilities:
Supervises department: budget, hours worked and assignments of work. Supervises daily staffing needs for designated department: vacations, monitors turnover and volume. Within the guidelines of authorized Company policies, programs, procedures, budgets, laws and good business ethics, directs, coordinates and controls the activities, plans and programs of the immediate staff, enforces company policies and procedures. Implements Safety Programs.
  • Supervises the computer room support for the AS400 system including the monitoring of the computer systems that are integrated with the automatic order processing. Provides NetWare management.
  • Develops, reviews, and recommends methods of operational improvement within their function area involving equipment, systems, corrections, activities and practices within their area's responsibility.
  • Supervises 24 hours 7 days a week Computer Room operation requiring the availability to coach, train, and supervise employees 24/7 as well as the ability to provide on-call coverage during evenings, weekends and holidays.
  • Supervises a group of Team Members in the Computer Room. Supervises and monitors the department team member's performance in the DC's network and supporting communication equipment operation and the completion of the backups of the PC servers and other critical systems.
  • Trains team members in their assignments. Facilitates team member professional development by conducting on the job training, performance appraisals, and needs assessments. Responsible for recommending and assisting in the development of training curricula. Monitors team member's productivity and quality. Maintains appropriate and required records for team members, equipment and KPI's under their responsibility.

Qualifications
External Basic Qualifications:
  • Bachelor's degree and at least 1 year experience in collaborating/leading team projects OR High School/GED and at least 4 years' experience in collaborating/leading team projects OR High School/GED and United States Armed Forces or equivalent experience demonstrating leadership skills.
  • At least 1 year of experience assisting management with the assignment of work and responsibilities to coworkers, and/or other managerial tasks (e.g. monitoring work, taking attendance, etc.).
  • Experience using Microsoft Office suite.
  • Willing to work rotating shifts.
  • Experience in identifying operational issues, recommending, and implementing strategies to resolve problems.

Experience building and maintaining relationships within a team.
Preferred Qualifications:
  • Bachelor's Degree or Associate's Degree.
  • Experience working with active directory, AS400 and/or ISS.
  • Experience in indirect management of team members, including coaching, mentoring, assisting in the development, training and assignment of work/projects to other team members.
  • Intermediate to Advanced Experience using Microsoft Office suite.
  • Experience working with SPC tracking, AS400, Sort View, or ISS.
  • Experience in distribution, warehousing, or logistics.
  • Experience analyzing operational reports.

Experience in LEAN manufacturing or logistics environment.
Additional Information
Education Level:
High School Diploma/GED
All your information will be kept confidential according to EEO guidelines.

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