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Desktop Associate Jobs in Milwaukee, WI (NOW HIRING)

PPG

Site IT Support Associate

Oak Creek, WI

$21 - $24.50/hr

As the Site IT Support (SIS) Associate you are business, function, or process specialists and can be technology generalists or specialists. You will communicate status to the team and demonstrate ...

PPG Industries, Inc.

Site IT Support Associate

Oak Creek, WI · On-site

$21 - $24.50/hr

As the Site IT Support (SIS) Associate you are business, function, or process specialists and can be technology generalists or specialists. You will communicate status to the team and demonstrate ...

Geo-Logic Associates

GIS Specialist

West Bend, WI · On-site

Kunkel Engineering Group a Geo-Logic Associates Company is seeking a full-time GIS Specialist in ... Create maps and reports using ArcGIS Desktop, ArcGIS Online, ArcGIS Pro, and ESRI Story Maps ...

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI

Image and deploy laptops and desktops * Maintain IT inventory and documentation * Support ... Associate's degree in IT or related field OR 2+ years of helpdesk support experience required

Phoenix Products LLC

IT SPECIALIST

Milwaukee, WI · On-site

Install, configure, and maintain desktops, laptops, printers, as mobile devices. * Manage user ... Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of ...

Phoenix Products LLC

IT SPECIALIST

Milwaukee, WI · On-site

Install, configure, and maintain desktops, laptops, printers, as mobile devices. * Manage user ... Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of ...

Phoenix Lighting

IT SPECIALIST

Milwaukee, WI · On-site

Install, configure, and maintain desktops, laptops, printers, as mobile devices. * Manage user ... Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of ...

CROSSMARK

retail data collector

Oak Creek, WI

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

CROSSMARK1

retail data collector

Oak Creek, WI · On-site

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

Phoenix Lighting

IT SPECIALIST

Milwaukee, WI · On-site

Install, configure, and maintain desktops, laptops, printers, as mobile devices. * Manage user ... Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of ...

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See Milwaukee, WI salary details

$15

$23

$31

How much do desktop associate jobs pay per hour?

As of May 27, 2026, the average hourly pay for desktop associate in Milwaukee, WI is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $24.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.
What are the most commonly searched types of Desktop jobs in Milwaukee, WI? The most popular types of Desktop jobs in Milwaukee, WI are:
What are popular job titles related to Desktop Associate jobs in Milwaukee, WI? For Desktop Associate jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Desktop Associate jobs in Milwaukee, WI look for? The top searched job categories for Desktop Associate jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Desktop Associate jobs? Cities near Milwaukee, WI with the most Desktop Associate job openings:
Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Milwaukee, WI as of May 2026, with employment types broken down into 1% As Needed, 22% Full Time, 75% Part Time, 1% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $48,175 per year, or $23.2 per hour.
IT Operations Analyst - Enterprise Technical Services

IT Operations Analyst - Enterprise Technical Services

Komatsu

Milwaukee, WI

Other

Posted 14 days ago

Komatsu rating

8.5

Company rating: 8.5 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

62nd of 415 rated machine equipment manufacturers

Job description

Job Description
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IT Operations Analyst - Enterprise Technical Services
Posting Start Date: 5/12/26
Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941
Requisition ID: 35730
Onsite or Remote: Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

We have an immediate opportunity for an IT Operations Analyst to work at our South Harbor, Milwaukee location. This role provides advanced technical support for end-user hardware, software, and A/V conference room technologies. The role involves hands-on troubleshooting, system deployment, and cross-functional collaboration to ensure effective and timely support while delivering a high level of customer service. This position acts as a subject matter expert and escalation point for the deskside support team, contributes to process improvements, and uses ITSM tools such as ServiceNow to manage incidents, service requests, and asset tracking.

Key Job Responsibilities
  • Serve as an escalation point for desktop support technicians, offering advanced troubleshooting and problem-solving expertise for complex issues.
  • Troubleshoot and resolve complex technical incidents both onsite and remotely, ensuring timely and effective solutions. This includes, but is not limited to; support for laptops, desktops, tablets, mobile devices, conference room technologies, phone systems, and RF guns.
  • Timely completion of incidents and service requests to repair, deploy, configure, and maintain desktops, laptops, and other IT related equipment.
  • Support and maintain conference room AV systems, including setup and live support for onsite meetings and video conferencing (Zoom, Teams, Webex).
  • Support VIP users and executive staff with a high degree of professionalism.
  • Develop and maintain technical process and procedure documentation, as well as end-user documentation, ensuring clarity and accuracy for technical staff and users alike.
  • Act as an escalation point during the rollout of new client technologies while ensuring smooth transitions and resolving any issues that arise.
  • Collaborate with cross-functional IT teams to ensure adherence to IT policies, security practices, and support standards while supporting infrastructure-related items.
  • Provide engineering support for both operational and project-level hardware and software, contributing to the planning and execution of technology initiatives.
Qualifications/Requirements
  • Associate or Bachelor's degree in Computer Science, Information Technology, or related field preferred (or Experience in lieu of)
  • 2-4 years of experience in desktop support or a related IT support role.
  • Strong expertise in troubleshooting and supporting desktop hardware, software, and mobile devices.
  • Experience with conference room AV systems and live meeting support.
  • Advanced knowledge of video conferencing systems, conference room technologies, phone systems, and peripheral devices such as RF guns.
  • Strong customer service skillset
  • Experience in supporting large-scale technology rollouts and deployments.
  • Excellent communication, interpersonal, and documentation skills.
  • Ability to work independently in a fast-paced environment and handle multiple complex tasks.
  • Ability to travel to other Komatsu locations as needed
Additional Information

Critical Skills:

  • Expert troubleshooting skills, strong communication skills, advanced problem-solving skills, advanced technical skills, and the ability to effectively communicate technical issues in laymen's terms both within IT and with users at all levels of the organization

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/.

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