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Desktop Associate Jobs in California (NOW HIRING)

Associate's degree in IT, Computer Science, or related field ( Bachelor's preferred ) * 3+ years of experience providing user and desktop support in a DoD or secure environment * Experience with ...

Desktop Support Technician

San Diego, CA · On-site

$20.50 - $26.25/hr

Associate's degree in IT, Computer Science, or related field ( Bachelor's preferred ) * 3+ years of experience providing user and desktop support in a DoD or secure environment * Experience with ...

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Desktop and Systems Support Analyst Department/Care Stream: Information Technology LIA Reporting ... Associates degree in technology or an equivalent combination of education and experience * Four (4) ...

We are looking for a Desktop Support Technician III to join our team in Camarillo! This is a ... Endpoint Administrator Associate (MD-102) * CompTIA Network+ and/or CompTIA Security+ * Experience ...

Required Experience 7 years to 10 years of experience in a desktop support role Required Associate's Degree degree in Computer Science, Information Technology, or a related field, or 7 to 10 years of ...

Deskside Support

Fremont, CA · On-site

$22.25 - $28.25/hr

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution ... Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis ...

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Desktop Associate information

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in California?

The most popular types of Desktop jobs in California are:

What cities in California are hiring for Desktop Associate jobs?

Cities in California with the most Desktop Associate job openings:

Citrix Admin(Virtual Desktop, Semantic Endpoint exp)

360 IT Professionals

Sacramento, CA

Contractor

Re-posted 24 days ago


Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Manager Notes: We need system admin with good experience on active directory and citrix administration (only for managing virtual systems).

Role: As a key member of an IT Project, configures, implements, installs, tests, automates, upgrades, maintains and repairs software applications; identifies and resolves problems with software using established processes, procedures and methods; coordinates with vendors to resolve complex desktop hardware/software issues; recommends compatible desktop hardware/software products; prepares desktop hardware/software system specifications; and provides technical expertise for desktop hardware/software problem resolution.

Qualifications

Education:

BA/BS degree from an accredited college or university majoring in Computer Technology, Data/Telecommunications, MIS, Business Administration or related field or equivalent experience.

Technical Requirements

1. Desktop operating systems, Microsoft Office including Outlook, standard web browsers, Ethernet, TCP/IP, Adobe Products, Symantec/Altiris products, CITRIX

2. Experience including executing work in a Direct CITRIX Administration Role, work virus products and high level concepts of VPN/RAS connections.

3. Ability to write various scripting languages as necessary but not limited to but including Vbscript, Powershell and SQL.

License or Certifications (Any):

Microsoft Certified IT Professional (MCITP)

Microsoft Certified Technology Specialist (MCTS)

Microsoft Certified Systems Engineer (MCSE)

Citrix Certified Associate - Virtualization

Additional Information

Thanks and Regards,

Karan Sharma

510-254-3300 ext. 150