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Desktop Associate Jobs in Alhambra, CA (NOW HIRING)

Service Global, Inc

Desktop Field Support

Los Angeles, CA · On-site

$23 - $25/hr

Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in Electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

PIH Health

Desktop Support Analyst - Associate

Whittier, CA · On-site

$24.50 - $33/hr

The Desktop support analyst role is the first point of contact for internal customers facing technical issues. This role assists users who contact the Service Desk with incidents and service requests ...

Inverselogic

Desktop Support Technician

Santa Monica, CA · On-site

$65K - $75K/yr

Associate's degree in Information Technology, Computer Science, or related field; or equivalent work experience. * 3-5 years of desktop support or IT helpdesk experience. Skills & Knowledge: * Strong ...

Hope Bank

IT Analyst I - Desktop

Gardena, CA

$21.64 - $22.60/hr

As the IT Analyst I - Desktop, you will be responsible for providing day-to-day consultation ... Associate's Degree Technical Skills * Required: Ability to troubleshoot PC problem & basic network ...

Bank of Hope

IT Analyst I - Desktop

Gardena, CA · On-site

$21.64 - $22.60/hr

As the IT Analyst I - Desktop, you will be responsible for providing day-to-day consultation ... Associate's Degree Technical Skills * Required: Ability to troubleshoot PC problem & basic network ...

Freemanhealth

Desktop Support Engineer

Inglewood, CA · On-site

The Desktop Support Engineer follows established procedures, workflows, and tools to provide ... Associates Degree in Healthcare, Information Technology, Business, or related field (2 years of ...

PIH Health

Desktop Support Analyst - Senior

Whittier, CA · On-site

$33.35 - $56.95/hr

Required Experience 7 years to 10 years of experience in a desktop support role Required Associate's Degree degree in Computer Science, Information Technology, or a related field, or 7 to 10 years of ...

Calqulate

IT Associate

Los Angeles, CA

IT Associate -- Travel Sector Location: West Los Angeles, CA -- onsite Type: Full-time We're hiring ... Diagnose and fix laptops, desktops, printers, mobile devices, VPN and business applications * See ...

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Desktop Associate information

See Alhambra, CA salary details

$16

$24

$33

How much do desktop associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for desktop associate in Alhambra, CA is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $26.11 per hour, depending on experience, location, and employer.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What cities near Alhambra, CA are hiring for Desktop Associate jobs?

Cities near Alhambra, CA with the most Desktop Associate job openings:

Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Alhambra, CA as of June 2026, with employment types broken down into 95% Full Time, 1% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,567 per year, or $24.8 per hour.

Desktop Field Support

Service Global, Inc

Los Angeles, CA • On-site

$23 - $25/hr

Full-time

Posted 9 days ago

Job description

Job Details:
Travel Requirements
  • Travel to customer locations is an essential function of this role.
  • Assignments are generally local; however, candidates may be required to travel anywhere within the United States based on operational requirements.
  • Candidates must possess a valid driver's license and have reliable transportation.
  • Candidates should be comfortable with frequent travel and working at multiple customer locations as business needs require.
  • Approved mileage and eligible travel expenses will be reimbursed in accordance with Iron Systems' travel and expense policy.

Responsibilities
  • Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
  • Manage IMAC and desk side support services.
  • Manage hard and soft break fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
  • Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
  • Analyse Service Desk calls for Desktop Devices and incident data to identify and advise Customer of any potential user training requirement and automation.
  • Ensure that each Desktop Device is installed with the appropriate Desktop image.
  • Manage Desktop Devices (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
  • Provide VIP support for Desk side issues per contract and be the point of contact at the site for all IT-related issues if no other IT support team is available, such as for MI calls.

Requirements
  • Knowledge and experience with Windows OS.
  • Good to have knowledge of Active Directory (AD) and Smart Hands & Feet support.
  • Good to have knowledge and experience supporting Mac devices and tablets.
  • Experience with Service Management tools (e.g., ServiceNow).
  • Strong expertise with EUC tools, remote support tools, Microsoft Office, and Outlook.
  • Preferably have a good understanding of Microsoft Lync, VPN, and mobile device support.
  • Understanding of ITIL processes, including Incident, Change, Problem, and Service Request Management, along with spare and buffer stock management.
  • Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in Electronics required; Bachelor's Degree preferred.

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

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