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Desktop Associate Jobs in Alhambra, CA (NOW HIRING)

PIH Health

Desktop Support Analyst - Associate

Whittier, CA · On-site

$24.50 - $33/hr

Required Experience Required: * 3 to 7 years of experience in a desktop support role * Associate's degree in Computer Science, Information Technology, or a related field, or 3 to 7 years of ...

Service Global, Inc

Desktop Field Support

Los Angeles, CA · On-site

$23 - $25/hr

Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in Electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

New

PIH Health

Desktop Support Analyst - Associate

Whittier, CA · On-site

$24.50 - $33/hr

The Desktop support analyst role is the first point of contact for internal customers facing technical issues. This role assists users who contact the Service Desk with incidents and service requests ...

Inverselogic

Desktop Support Technician

Santa Monica, CA · On-site

$65K - $75K/yr

Associate's degree in Information Technology, Computer Science, or related field; or equivalent work experience. * 3-5 years of desktop support or IT helpdesk experience. Skills & Knowledge: * Strong ...

Ascend Partner Firms

Desktop Support Technician

Pasadena, CA · On-site

$22 - $28/hr

Required Qualifications * 2-5 years of IT support, help desk, or desktop support experience (internships count); associate or bachelor's degree in a technical field, or equivalent hands-on experience.

Hope Bank

IT Analyst I - Desktop

Gardena, CA · On-site

$21.64 - $22.60/hr

As the IT Analyst I - Desktop, you will be responsible for providing day-to-day consultation ... Associate's Degree Technical Skills * Required: Ability to troubleshoot PC problem & basic network ...

Bank of Hope

IT Analyst I - Desktop

Gardena, CA · On-site

$21.64 - $22.60/hr

As the IT Analyst I - Desktop, you will be responsible for providing day-to-day consultation ... Associate's Degree Technical Skills * Required: Ability to troubleshoot PC problem & basic network ...

PIH Health

Desktop Support Analyst - Senior

Whittier, CA · On-site

$33.35 - $56.95/hr

Required Experience 7 years to 10 years of experience in a desktop support role Required Associate's Degree degree in Computer Science, Information Technology, or a related field, or 7 to 10 years of ...

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Desktop Associate information

See Alhambra, CA salary details

$16

$24

$33

How much do desktop associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for desktop associate in Alhambra, CA is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $26.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What cities near Alhambra, CA are hiring for Desktop Associate jobs?

Cities near Alhambra, CA with the most Desktop Associate job openings:

Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Alhambra, CA as of June 2026, with employment types broken down into 95% Full Time, 1% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,567 per year, or $24.8 per hour.

Desktop Support Analyst - Associate

PIH Health

Whittier, CA • On-site

$26.13 - $44.62/hr

Full-time

Posted 19 days ago

PIH Health rating

8.6

Company rating: 8.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

8th of 887 rated healthcare providers

Job description


The Desktop support analyst role is the first point of contact for internal customers facing technical issues. This role assists users who contact the Service Desk with incidents and service requests related to IT support, systems, hardware, software; also supports a variety of other requests. In addition, the role is expected to directly fulfill service requests, including but not limited to provisioning access, installing software and services, and resolve incidents. The Desktop support analyst utilizes the existing knowledge base documentation wherever possible and conducts additional research. This role evaluates the accuracy of existing runbooks, suggests corrections as needed, identifies knowledge gaps, and provides additional documentation whenever possible.
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
Required Skills
  • Experience with providing desktop support in a healthcare clinic environment for all system users.

  • Has the ability to delegate, as necessary, to other Support Analysts.

  • Ability to think fast and respond graciously in the face of technical problems.

  • Working knowledge of PC hardware, including laptops, desktops and printers.

  • Ability to work independently and manage projects with little supervision.

  • Demonstrate strong problem-solving skills and sound judgment.

  • Ability to communicate well both verbally and in writing.

  • Foster culture of security awareness.

Required Experience
Required:
  • 3 to 7 years of experience in a desktop support role

  • Associate's degree in Computer Science, Information Technology, or a related field, or 3 to 7 years of equivalent experience will be accepted in lieu of the required degree or diploma.

  • Experience assisting users and employees with information technology issues.

  • Designs network solutions including security issues and related IT issues.

Preferred:
  • Ability to stay up to date with latest technology trends

What PIH Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About PIH Health

Sourced by ZipRecruiter

* PIH Health is a nonprofit health and wellness network serving Los Angeles and Orange Counties. Our integrated system consists of 747 beds at two acute care hospitals and a multi-specialty medical group. * Strong community reputation * 2014, 2015 Favorite Workplace * Innovative, transparent, family-like culture

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Whittier, CA, US

Year founded

1959

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