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Desktop Associate Jobs in Alhambra, CA (NOW HIRING)

IT Associate -- Travel Sector Location: West Los Angeles, CA -- onsite Type: Full-time We're hiring ... Diagnose and fix laptops, desktops, printers, mobile devices, VPN and business applications * See ...

As an Associate Product Manager, you will play a key role in coordinating the product setup and new product launch process for desktop displays within our internal systems. Your responsibilities will ...

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This includes Citrix Virtual Apps and Desktops, Citrix Cloud, Citrix ADC, and related Windows-based ... Associate degree in IT or related field (or 6 years of relevant experience in lieu of degree)

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Desktop Associate information

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$16

$24

$33

How much do desktop associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for desktop associate in Alhambra, CA is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $26.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What cities near Alhambra, CA are hiring for Desktop Associate jobs?

Cities near Alhambra, CA with the most Desktop Associate job openings:

Infographic showing various Desktop Associate job openings in Alhambra, CA as of June 2026, with employment types broken down into 95% Full Time, 1% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,567 per year, or $24.8 per hour.

Associate Analyst / Field Engineer

Clearmind Technology, Inc.

Los Angeles, CA • On-site

$25 - $32/hr

Full-time

Re-posted 28 days ago


Job description

About Us:
- We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate. Because of recent growth, we require an experienced Systems Analyst / Project Engineer.
Title:
- Associate Analyst / Field Engineer
Department:
- Engineering
Reports to:
- Service Desk Manager
Description:
- Looking for energetic, self-motivated individuals interested in being consistently challenged. This position is perfect for engineers seeking exposure to new and exciting technologies. 60% of travel is required to visit client sites in Los Angeles and the surrounding areas.
Overall responsibilities:
- On-site engineering support for client and internal projects
- Desktop support and deployment -- Windows 11, Apple
- Windows Server maintenance and build -- Windows 2022, Active Directory
- Wireless network support and deployment -- Meraki, Cisco, Aruba
- Email account maintenance -- Microsoft Online Services, Google Workspace
- Endpoint Detection and Response -- SentinelOne
- Backup -- Solarwinds MSP Backup, Veeam
- Mobile device support -- Apple, Android
- Documenting SOPs
Key areas of responsibility:
- Coordinating vendors for support, onsite maintenance, and installations.
- Perform preventative maintenance on servers and workstations, including antivirus, Windows updates, memory, and storage checks.
- Project engineering, including server build, network configuration, and network documentation
- Remote and onsite support of desktop, project, and application-related issues.
- Manage vendor accounts, e.g. Verizon, AT&T, and Hardware vendors.
- Assist the team in projects that include network installs, wireless implementations, and new builds.
Qualifications:
- EXCELLENT communication and follow-up skills
- BRILLIANT troubleshooting skills
- 4+ years in the Information Technology field.
- Preferably, experience in the hospitality industry.
- Field support and remote support experience required.
- Handles themselves professionally, as this will be a customer-facing role.
Terms of employment:
- Full and part-time positions available
- **Looking to start ASAP**

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