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Desktop Analyst Remote Jobs (NOW HIRING)

EHR Helpdesk Analyst- REMOTE

$21 - $28.75/hr

EHR Helpdesk Analyst RTP, NC/REMOTE 12+ Months Description: The EHR Helpdesk Analyst provides ... Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ...

Desktop Support

Melbourne, FL · Remote

$20.75 - $26.25/hr

Role: Remote Desktop Support Location: - Melbourne, FL Primary: * IP Phone support experience ... Ability to successfully provide hardware/software/network problem analysis and resolution support ...

2026 Associate Proposal Analyst - Remote

OR · On-site +1

$57K - $85K/yr

... Analyst serving as a Systems & Processes Application Development Lead. This position will be remote ... desktop instructions. Basic understanding of business applications and tools used in proposals ...

New

Remote opportunity! Some Travel required - see details below. The right candidate will live within ... Assists with conducting virtual and/or desktop auditing of pharmacy locations across the country ...

Remote opportunity! Some Travel required - see details below. The right candidate will live within ... Assists with conducting virtual and/or desktop auditing of pharmacy locations across the country ...

Remote opportunity! Some Travel required - see details below. The right candidate will live within ... Assists with conducting virtual and/or desktop auditing of pharmacy locations across the country ...

Desktop Technician I (Future Opening)

Anchorage, AK · On-site +1

$20.75 - $26.25/hr

... analyzing, troubleshooting, and resolving computer hardware and software support issues. * Image and deploy desktops, laptops, and mobile devices as needed for new hires, local and remote repairs ...

Remote opportunity! Some Travel required - see details below. The right candidate will live within ... Assists with conducting virtual and/or desktop auditing of pharmacy locations across the country ...

Desktop Engineer

Houston, TX · Remote

$120K - $130K/yr

Experience supporting enterprise security tools, remote access solutions, and endpoint protection ... Strong troubleshooting, analytical, and problem-solving abilities * Experience developing scripts ...

Our client is seeking an experienced IT Support Analyst to provide high-touch deskside and remote ... Support desktop, laptop, monitor, printer, and peripheral installations and replacements. * Assist ...

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Desktop Analyst Remote information

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How much do desktop analyst remote jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for desktop analyst remote in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

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For Desktop Analyst Remote jobs, the most frequently searched job titles are:

EHR Helpdesk Analyst- REMOTE

Remote

$21 - $28.75/hr

Full-time

Re-posted 17 days ago


Job description

EHR Helpdesk Analyst
RTP, NC/REMOTE
12+ Months

Description:
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care
Key Responsibilities
  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.