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Deskside Support Manager Jobs (NOW HIRING)

The Deskside Support Specialist provides first- and second-level support for end-user hardware ... management tools. • Experience supporting manufacturing-floor technology and production ...

Deskside Support

Seattle, WA · On-site

$23 - $26/hr

Immediate need for a talented Deskside Support . This is a 12 months contract opportunity with ... Managing and maintaining MAC and Windows systems, including performing software installations ...

Executive Deskside Support Location: Northern Virginia Type: Full-Time | Onsite (4-5 days/week ... Manage user account provisioning, hardware deployment, and inventory. * Troubleshoot networking ...

Deskside Suppor

Northbrook, IL

$20.50 - $26.25/hr

Northbrook, IL Duration: 12 months with possible extension Deskside Support Representative - Onsite Support Basic Windows OS skills, basic HW Diag skills, PC set up skills, must be able to manage PC ...

Deskside Support

Santa Clara, CA · On-site

$23.75 - $30.25/hr

CompuGain is a company seeking a Deskside Support and A/V Specialist FE1 to support a client ... project management responsibilities for some projects • Supports Core, server products • ...

Deskside Support Engineer Location: Wilmington, Delaware About the group: Cognizant's Cloud ... Manage incidents and service requests through ServiceNow or similar ITSM tools ensuring SLA ...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology ... As Deskside Support, you're not just a problem solver - you're a technology hero. Picture yourself ...

Deskside Engineer Lead *Please note, this role is not able to offer visa transfer or sponsorship ... Manage incidents and service requests through ServiceNow or similar ITSM tools ensuring SLA ...

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Jr. Deskside Support ...

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How much do deskside support manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for deskside support manager in the United States is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.08 per hour, depending on experience, location, and employer.

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Infographic showing various Deskside Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $75,239 per year, or $36.2 per hour.

Deskside Support Technician (Tier II)

Washington, DC • On-site

System One
Business Consulting Services • 5 - 10K employees

$39/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday


Key responsibilities

  • Provide deskside support for end-user devices, including troubleshooting hardware and software issues.

  • Perform break/fix support such as replacing hard drives, batteries, and other hardware components.

  • Assist in the installation of specialty software not already packaged in SCCM.


Job description

Job Title: Deskside Support Technician (Tier II) Location: Washington, DC Type: Contract Contractor Work Model: Onsite – onsite Pay: $39/h Security Clearance: Public Trust

Overview This role is supporting a fast-paced government environment in Washington, DC, providing Tier II deskside support to end users across multiple office locations. The position focuses on troubleshooting Windows-based hardware and software issues, resolving break/fix incidents, supporting printers and peripherals, installing specialized applications, and managing tickets through an ITSM system. The technician will also assist with security-driven device removals, coordinate with internal teams, and provide white-glove support to senior leadership and executive offices when needed. Candidates should have prior experience in a Windows enterprise environment, strong troubleshooting skills, experience working independently, and the ability to travel between nearby buildings throughout the workday. An active Public Trust clearance is required.

Responsibilities

  • Provide deskside support for end-user devices, including troubleshooting hardware and software issues.
  • Perform break/fix support such as replacing hard drives, batteries, and other hardware components.
  • Assist in the installation of specialty software not already packaged in SCCM.
  • Remove devices from the network as directed by Security.
  • Diagnose and resolve issues with printers, including installation of toner and troubleshooting hardware problems.
  • Work independently through a ticketing system to deliver prompt and professional service to users.
  • Coordinate with security and other teams for device removals and security compliance.
  • Support senior management offices and leadership with high-priority technical support, providing timely and professional service.
Requirements
  • High School diploma with 5+ years of prior relevant experience
  • Current Public Trust clearance
  • Ability to maintain a Public Trust clearance
  • Past experience providing IT (Tier II) support in a Windows office environment
  • Experience troubleshooting Windows issues, such as Blue Screen of Death
  • Use of an ITSM ticketing system
  • Excellent written and verbal communication skills
  • Ability to work across multiple buildings in Washington without direct supervision

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI-

Ref: #851-Rockville-S1


System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US