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Deskside Support Team Lead Jobs (NOW HIRING)

DMI

Sr. Deskside Support Specialist

Atlanta, GA

Serve as a technical lead for deskside IT support, resolving complex hardware, software, and ... Collaborate with the Emergency Preparedness team during high-pressure events, ensuring IT systems ...

Customers Bank

Deskside Support Technician

Malvern, PA · On-site

$19.75 - $25.25/hr

By doing so, our team members are on their way to achieve their highest potential and be successful ... The Deskside Support Technician provides hands-on technical support to both on-site and remote ...

DMI

Sr. Deskside Support Specialist

Atlanta, GA · On-site

$89K/yr

Serve as a technical lead for deskside IT support, resolving complex hardware, software, and ... Collaborate with the Emergency Preparedness team during high-pressure events, ensuring IT systems ...

News Corp

Deskside Support Analyst

Buffalo, NY · On-site

$22.50 - $30.25/hr

This is a vital IT team member who increases customer satisfaction. Ability to successfully ... deskside support Expert troubleshooting skills of Windows , SCCM, Antivirus software, Adobe ...

Turn2Partners

Executive Deskside Support

Falls Church, VA · On-site

$40 - $45/hr

Executive Deskside Support Location: Northern Virginia Type: Full-Time | Onsite (4-5 days/week ... Join a collaborative technology team supporting a well-established education-focused organization.

DMI

Mid-Level Deskside Support Specialist

Atlanta, GA · On-site

$63K - $70K/yr

... senior team members. * Support equipment maintenance, including installations, upgrades, and ... Do What's Right - We lead with honesty and integrity. * Own the Outcome - We take responsibility ...

CompuGain

Deskside Support

Santa Clara, CA · On-site

$23.75 - $30.25/hr

CompuGain is a company seeking a Deskside Support and A/V Specialist FE1 to support a client ... team or site leader providing direction to other technicians • Provides support for enterprise ...

System One

Deskside Support Technician

Washington, DC · On-site

$48/hr

Deskside Support Technician Location: Washington, DC Type: Contract Compensation: $48/h SECRET ... Collaborate with the team to resolve technical issues efficiently and effectively. * Maintain ...

Tata Consultancy Service Limited

EUC Lead

Kansas City, KS · On-site

$80K - $90K/yr

EUC Lead The EUC / Deskside Lead will be responsible for leading End User Computing (EUC), Deskside ... Team Leadership • Manage onsite Deskside Engineers and Field Support resources. • Coordinate ...

Bell Techlogix

Deskside Support Technician

Hampton, VA · On-site

$20 - $25.50/hr

... award-winning team. We strive to create an inclusive and collaborative workplace where our ... The Deskside Support Technician role performs service, repair, and/or installation of computer ...

Merge IT

IT Support Engineer - Vance, AL

Vance, AL · On-site

Merge IT is seeking to add an IT Support Engineer to their team in Vance, AL. The role involves providing deskside support, troubleshooting hardware issues, and assisting users with software ...

A.C. Coy

IT SUPPORT TECHNICIAN - ONSITE

Chandler, AZ · On-site

$21.25 - $29/hr

Responsibilities * Lead IT deskside activities to support all employees at the client location ... Work across a global IT support team to share information and best practices * Comfortable working ...

CHS Corporate

LAN Support Technician (In-office)

Franklin, TN · On-site

$21.25 - $29.25/hr

Job Summary Corporate Deskside Support Team as an onsite specialist, providing essential desktop support to our Executives and corporate clients. Responsibilities include computer imaging, equipment ...

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Deskside Support Team Lead information

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$10

$26

$45

How much do deskside support team lead jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for deskside support team lead in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is a deskside support team lead?

Deskside Support Team Leads are IT professionals responsible for supervising and coordinating a team of deskside support technicians who provide on-site technical assistance to end users. Their duties include managing daily operations, resolving escalated issues, ensuring high levels of customer service, and implementing best practices for troubleshooting hardware and software problems. They also play a key role in training team members, tracking performance metrics, and collaborating with other IT departments to improve overall support processes.

How does a deskside support team lead typically balance hands-on technical tasks with team management responsibilities?

As a Deskside Support Team Lead, you will often split your time between resolving complex technical issues alongside your team and overseeing their daily activities. This balance involves delegating routine tickets, mentoring junior staff, and ensuring that service level agreements are met. You'll also coordinate with other IT teams, help prioritize workloads, and manage escalations, all while maintaining strong communication within your group. Effective time management and adaptability are key to successfully handling both technical and leadership duties.

What are the key skills and qualifications needed to thrive as a deskside support team lead, and why are they important?

To thrive as a Deskside Support Team Lead, you need advanced knowledge of IT troubleshooting, hardware and software support, and typically a degree in information technology or related certifications like CompTIA A+ or Microsoft certifications. Familiarity with ticketing systems, remote desktop tools, and enterprise device management platforms is essential. Strong leadership, communication, and problem-solving skills help you effectively manage a team and handle escalated technical issues. These skills ensure efficient IT operations, high user satisfaction, and successful coordination within the support team.

What is the difference between Deskside Support Team Lead vs Desktop Support Technician?

AspectDeskside Support Team LeadDesktop Support Technician
ResponsibilitiesSupervises support team, manages escalations, coordinates troubleshooting effortsProvides technical support, resolves hardware/software issues, assists end-users
CertificationsCompTIA A+, ITIL, leadership certifications often preferredCompTIA A+, HDI Support Center Analyst, Microsoft certifications
Work EnvironmentTeam management, coordination, client communicationHands-on technical support, troubleshooting, end-user interaction

The Deskside Support Team Lead focuses on supervising support staff and managing support operations, while the Desktop Support Technician primarily handles direct technical support and troubleshooting. Both roles require similar certifications and work in IT support environments, but the lead role involves more leadership and coordination responsibilities.

What are popular job titles related to Deskside Support Team Lead jobs?

For Deskside Support Team Lead jobs, the most frequently searched job titles are:

Deskside Support Team Lead jobs near you
Infographic showing various Deskside Support Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

TEAM LEAD DESKSIDE OR DIRECTOR

Los Angeles, CA

Artech Information System LLC
Recruiting and Staffing Services • 10K+ employees
Learn more about Artech Information System LLCexternal

Full-time

Re-posted 22 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: TEAM LEAD Deskside Support Representative/Director

Job ID: #S2LDMN

Location: LOS ANGELES,CA

Duration: : 1 year (with possible extension)

  • Need a team lead who can supervise the Candidates and other executive to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications.
  • Desk side Break/Fix troubleshooting and experience in larger corporate environments. The support platform is Microsoft OS including Win7 and some Win10 (piloting).
  • In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds. The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft.
  • requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices.
  • Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written.
Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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