Vance, AL · On-site
$23 - $28/wk
On-siteAbout the RoleWe are seeking a Deskside Support Technician (Level 2) to provide hands-on IT support within a large automotive manufacturing environment. This is not a typical office support ...
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Vance, AL · On-site
$23 - $28/wk
On-siteAbout the RoleWe are seeking a Deskside Support Technician (Level 2) to provide hands-on IT support within a large automotive manufacturing environment. This is not a typical office support ...
Foster City, CA · On-site
$23.50 - $30/hr
DESKSIDE Support Representative Distributed Client Services Location: FOSTER CITY,CA Duration:1 ... The candidate must be able to provide on site and remote support of high level and executive end ...
Foster City, CA · On-site
$23.50 - $30/hr
DESKSIDE Support Representative Distributed Client Services Location: FOSTER CITY,CA Duration:1 ... The candidate must be able to provide on site and remote support of high level and executive end ...
San Francisco, CA · On-site
$23.75 - $30.25/hr
DESKSIDE Support Representative Distributed Client Services Location: San Francisco ,CA Duration:5 ... The candidate must be able to provide on site and remote support of high level and executive end ...
San Francisco, CA · On-site
$23.75 - $30.25/hr
DESKSIDE Support Representative Distributed Client Services Location: San Francisco ,CA Duration:5 ... The candidate must be able to provide on site and remote support of high level and executive end ...
Richmond, IN · Remote
$18 - $23/hr
Skills Overview (list or overview) Deskside Support Tech. Must be experienced in DESKSIDE support ... Level ( Master, Journeyman, Novice) Master Work shift? Day Weekend coverage? No On call? No Travel ...
Richmond, IN · Remote
$18 - $23/hr
Skills Overview (list or overview) Deskside Support Tech. Must be experienced in DESKSIDE support ... Level ( Master, Journeyman, Novice) Master Work shift? Day Weekend coverage? No On call? No Travel ...
Chicago, IL · On-site
$20.75 - $26.50/hr
Job Title: DESKSIDE Support Representative Distributed Client Services Location: Chicago IL ... The candidate must be able to provide on site and remote support of high level and executive end ...
Chicago, IL · On-site
$20.75 - $26.50/hr
Job Title: DESKSIDE Support Representative Distributed Client Services Location: Chicago IL ... The candidate must be able to provide on site and remote support of high level and executive end ...
Atlanta, GA · On-site
$63K - $70K/yr
Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency ... High School Diploma * 4-6 Years of Experience in Deskside Support Required and Desired Skills ...
Atlanta, GA · On-site
$63K - $70K/yr
Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency ... High School Diploma * 4-6 Years of Experience in Deskside Support Required and Desired Skills ...
New York, NY · On-site
$44K - $52K/yr
This person is responsible for providing first/second level support for all incoming help desk ... A+ certification 2 years' experience in hardware and software support required Excellent customer ...
New York, NY · On-site
$44K - $52K/yr
This person is responsible for providing first/second level support for all incoming help desk ... A+ certification 2 years' experience in hardware and software support required Excellent customer ...
Los Angeles, CA · On-site
$69K - $88K/yr
Position summary The Deskside Support Specialist provides general and second-level application and ... Two years of experience supporting Microsoft Office and standard desktop environments Experience ...
Los Angeles, CA · On-site
$69K - $88K/yr
Position summary The Deskside Support Specialist provides general and second-level application and ... Two years of experience supporting Microsoft Office and standard desktop environments Experience ...
Marlborough, MA · On-site
$21 - $26.75/hr
... higher level of support if unable to resolve. • Represents CompuCom in a professional and ... Required : • Deskside Support experience • Customer Service experience • Minimum of 3 years ...
Marlborough, MA · On-site
$21 - $26.75/hr
... higher level of support if unable to resolve. • Represents CompuCom in a professional and ... Required : • Deskside Support experience • Customer Service experience • Minimum of 3 years ...
Atlanta, GA · On-site
$63K/yr
Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency ... High School Diploma * 4-6 Years of Experience in Deskside Support Required and Desired Skills ...
Atlanta, GA · On-site
$63K/yr
Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency ... High School Diploma * 4-6 Years of Experience in Deskside Support Required and Desired Skills ...
Los Angeles, CA · On-site
Deskside Support Representative Distributed Client Services Location: -los angles, CA Duration: 1 ... The candidate must be able to provide on site and remote support of high level and executive end ...
Los Angeles, CA · On-site
Deskside Support Representative Distributed Client Services Location: -los angles, CA Duration: 1 ... The candidate must be able to provide on site and remote support of high level and executive end ...
Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency ... High School Diploma * 4-6 Years of Experience in Deskside Support Required and Desired Skills ...
Duties and Responsibilities: * Assist in providing Level 2 IT support for routine and emergency ... High School Diploma * 4-6 Years of Experience in Deskside Support Required and Desired Skills ...
... level, and site-specific support activities. The role requires strong technical capability ... Restore operational capability with speed and accuracy while maintaining safety. 2. IMAC ...
... level, and site-specific support activities. The role requires strong technical capability ... Restore operational capability with speed and accuracy while maintaining safety. 2. IMAC ...
Buffalo, NY · On-site
$22.50 - $30.25/hr
Troubleshooting Resolves 1st and 2nd level support issues concerning hardware, software, networking ... Two-year or Bachelor's Degree in computer sciences or minimum 2 years previous working experience ...
Buffalo, NY · On-site
$22.50 - $30.25/hr
Troubleshooting Resolves 1st and 2nd level support issues concerning hardware, software, networking ... Two-year or Bachelor's Degree in computer sciences or minimum 2 years previous working experience ...
IT Deskside Support Technician II Work Location: Malvern/Berwyn area of Philadelphia Job Type: 6-9 ... Support of C-Level exec and executive and staff. Minimum Requirements Education / Experience ...
IT Deskside Support Technician II Work Location: Malvern/Berwyn area of Philadelphia Job Type: 6-9 ... Support of C-Level exec and executive and staff. Minimum Requirements Education / Experience ...
Chicago, IL · On-site
Deskside Support Specialist Duration: 12+Months (Possible Extension) Location : CHICAGO, IL (Onsite ... Must have provided VIP level Support The support platform is Microsoft OS including Win7 and some ...
Chicago, IL · On-site
Deskside Support Specialist Duration: 12+Months (Possible Extension) Location : CHICAGO, IL (Onsite ... Must have provided VIP level Support The support platform is Microsoft OS including Win7 and some ...
Malvern, PA · On-site
$19.75 - $25.25/hr
... level of customer satisfaction in a fast-paced enterprise environment. This position may ... Provide Tier 1-2 deskside and remote support for employees across the organization * Diagnose and ...
Malvern, PA · On-site
$19.75 - $25.25/hr
... level of customer satisfaction in a fast-paced enterprise environment. This position may ... Provide Tier 1-2 deskside and remote support for employees across the organization * Diagnose and ...
Malvern, PA · On-site
$19.75 - $25.25/hr
... level of customer satisfaction in a fast-paced enterprise environment. This position may ... Provide Tier 1-2 deskside and remote support for employees across the organization * Diagnose and ...
Malvern, PA · On-site
$19.75 - $25.25/hr
... level of customer satisfaction in a fast-paced enterprise environment. This position may ... Provide Tier 1-2 deskside and remote support for employees across the organization * Diagnose and ...
West Reading, PA · On-site
$19.50 - $24.75/hr
... level of customer satisfaction in a fast-paced enterprise environment. This position may ... Provide Tier 1-2 deskside and remote support for employees across the organization * Diagnose and ...
West Reading, PA · On-site
$19.50 - $24.75/hr
... level of customer satisfaction in a fast-paced enterprise environment. This position may ... Provide Tier 1-2 deskside and remote support for employees across the organization * Diagnose and ...
Wexford, PA · On-site
Restore operational capability with speed and accuracy while maintaining safety. 2. IMAC ... Deskside IT Support * Field Support or Onsite IT Operations * Experience supporting enterprise or ...
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Wexford, PA · On-site
Restore operational capability with speed and accuracy while maintaining safety. 2. IMAC ... Deskside IT Support * Field Support or Onsite IT Operations * Experience supporting enterprise or ...
$10.10 - $13.33
4% of jobs
$13.33 - $16.56
1% of jobs
$16.56 - $19.80
12% of jobs
$20.90 is the 25th percentile. Wages below this are outliers.
$19.80 - $23.03
23% of jobs
The median wage is $24.57 / hr.
$23.03 - $26.27
20% of jobs
$26.27 - $29.50
14% of jobs
$29.70 is the 75th percentile. Wages above this are outliers.
$29.50 - $32.74
9% of jobs
$32.74 - $35.97
5% of jobs
$35.97 - $39.20
5% of jobs
$39.20 - $42.44
4% of jobs
$42.44 - $45.67
2% of jobs
$10
$26
$45
| Aspect | Deskside Support Level 2 | Desktop Support Technician |
|---|---|---|
| Certifications | CompTIA A+, HDI Support Center Analyst | CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) |
| Work Environment | On-site, in-office support for end-users | On-site and remote support for desktops and peripherals |
| Responsibilities | Advanced troubleshooting, hardware repairs, OS issues | Basic troubleshooting, software installs, user support |
| Industry Usage | IT support, corporate environments, help desks | IT support, service desks, corporate and educational sectors |
Deskside Support Level 2 professionals handle more complex hardware and software issues than Desktop Support Technicians, often requiring advanced certifications and experience. While both roles support end-users in similar environments, Level 2 technicians focus on troubleshooting escalated problems, making them more specialized within IT support teams.
Cities with the most Deskside Support Level 2 job openings:
States with the most job openings for Deskside Support Level 2 jobs include:
For Deskside Support Level 2 jobs, the most frequently searched job titles are:
Vance, AL • On-site
$23 - $28/wk
Full-time
Re-posted 11 days ago
Location: Vance, ALSchedule: On-siteAbout the RoleWe are seeking a Deskside Support Technician (Level 2) to provide hands-on IT support within a large automotive manufacturing environment. This is not a typical office support role-you'll be directly supporting systems and users that keep production running on the plant floor.If you enjoy troubleshooting in fast-paced environments and want exposure to enterprise-level infrastructure, this is a great opportunity to grow your IT career.Key ResponsibilitiesProvide deskside support for desktops, laptops, mobile devices, and peripheralsTroubleshoot hardware, software, and network connectivity issuesSupport production-critical systems including shop-floor workstations, RF scanners, and printersDeploy and image Windows 10/11 devices using tools such as SCCM, MDT, or AutopilotSupport Microsoft 365, Active Directory, Azure AD (Entra ID), and Group PolicyConfigure and troubleshoot network printers and TCP/IP connectivityProvide support for AV and video conferencing systemsRespond to high-priority incidents impacting production operationsDocument all work in ticketing systems (ServiceNow or similar) and meet SLA requirementsAssist with asset management including provisioning, deployment, and decommissioningWork EnvironmentCombination of office and manufacturing/plant floor supportExposure to industrial environments (noise, machinery, varying temperatures)Required use of PPE (steel-toe boots, safety glasses, etc.)Walking and standing for extended periods across a large facilityRequired Qualifications3+ years of deskside or desktop support experience in an enterprise environmentStrong knowledge of Windows 10/11 troubleshooting and deploymentExperience with Active Directory (user management, group policy, etc.)Familiarity with imaging tools (SCCM, MDT, Intune, or similar)Basic networking knowledge (TCP/IP, DNS, DHCP, VPN)Experience supporting Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)Strong communication and customer service skillsAbility to lift up to 50 lbs and work in a physically active environmentPreferred QualificationsCompTIA A+, Network+, or Microsoft certificationsITIL knowledge or certificationExperience with Intune/Endpoint Manager and AutopilotPrevious experience in manufacturing or industrial IT environmentsFamiliarity with barcode scanners, label printers, or rugged devices
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11 - 50 Employees
Lenexa, KS, US
