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Desk Officer Jobs (NOW HIRING)

AT&T

Service Desk Officer (Government)

Reston, VA · On-site

$89K - $140K/yr

AT&T has an opening for a Service Desk Officer for the TAC2O program. This position will be providing managed IT support of SAP-IT systems for high-priority defense intelligence collection needs. Job ...

The Ascendancy Group

SOF Desk Officer

Fort Campbell, KY · On-site

Overview As a SOF Desk Officer, you will provide SA case management support and HUMINT technical oversight to 1st Special Forces Command and ARSOF Sensitive Activities Mission Management Cells (SAMMC ...

Minnesota City Jobs

Desk Officer - Fridley

Fridley, MN · On-site

$29.57 - $38.60/hr

Job Posting Join our Public Safety team as a Desk Officer and make a meaningful impact in your community. In this role, you'll be the first point of contact for residents, providing excellent ...

Asbury Village

Front Desk Officer

Lincolnshire, IL · On-site

$18/hr

Front Desk Officer Rate of Pay : $18.00 per hour + shift differential, benefits and perks! Status : Non-Exempt, Part-Time Schedule & Hours : Friday and Saturday Nights, 10:45 PM - 6:45 AM (15 hours ...

Life Care Services

Front Desk Officer

Lincolnshire, IL · On-site

$18/hr

Front Desk Officer Rate of Pay : $18.00 per hour + shift differential, benefits and perks! Status : Non-Exempt, Part-Time Schedule & Hours : Friday and Saturday Nights, 10:45 PM - 6:45 AM (15 hours ...

Seneca Holdings

Desk Officer

San Diego, CA · On-site

The Desk Officer serves as the primary headquarters liaison for assigned country portfolios and is responsible for coordinating operational, programmatic, and strategic support between DHAPP ...

AT and T

Service Desk Officer (Government)

Reston, VA · On-site

$89K - $140K/yr

AT&T has an opening for a Service Desk Officer for the TAC2O program. This position will be providing managed IT support of SAP-IT systems for high-priority defense intelligence collection needs. Job ...

Life Care Services

Front Desk Officer

Lincolnshire, IL · On-site

$18/hr

Front Desk Officer Rate of Pay : $18.00 per hour + shift differential, benefits and perks! Status : Non-Exempt, Part-Time Schedule & Hours : Friday and Saturday Nights, 10:45 PM - 6:45 AM (15 hours ...

Sedgebrook

Front Desk Officer

Lincolnshire, IL · On-site

$18/hr

Front Desk Officer Rate of Pay : $18.00 per hour + shift differential, benefits and perks! Status : Non-Exempt, Part-Time Schedule & Hours : Friday and Saturday Nights, 10:45 PM - 6:45 AM (15 hours ...

City of Fridley, MN

Desk Officer

Fridley, MN · On-site

$29.57 - $38.60/hr

Police Opening Date: 09/02/2026 Closing Date: 9/23/2026 11:59 PM Central POSITION OBJECTIVE Join our Public Safety team as a Desk Officer and make a meaningful impact in your community. In this role ...

City of Fridley

Desk Officer

Minneapolis, MN

$29.57 - $38.60/hr

POSITION OBJECTIVE Join our Public Safety team as a Desk Officer and make a meaningful impact in your community. In this role, you'll be the first point of contact for residents, providing excellent ...

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Desk Officer information

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$22K

$53.3K

$102.5K

How much do desk officer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for desk officer in the United States is $53,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,500.00 and $60,000.00 per year, depending on experience, location, and employer.

What is a desk officer?

Desk Officers are professionals who serve as the primary point of contact for specific regions, programs, or issues within an organization, such as a government agency, non-profit, or corporation. They are responsible for managing information, coordinating communications, and ensuring that operations run smoothly within their assigned area. Desk Officers often analyze reports, monitor developments, and provide recommendations to senior management. Their work is crucial for informed decision-making and effective response to emerging situations.

What does a desk officer do?

Most Desk Officers work at police stations and intelligence agencies. The duties and responsibilities of a Desk Officer include coordinating law enforcement within a police station and patrolling the entranceway to screen those entering and exiting the building. Desk Officers are also responsible for providing effective customer service to the public when it comes to taking incident reports, answering citizens’ requests and questions, and responding to complaints and concerns. As the point of contact between the police and the public, they also answer phone calls and respond to police communications to route them to the appropriate destination. Additional duties can include reviewing police reports and supervising prisoner detention calls.

What are the key skills and qualifications needed to thrive as a desk officer, and why are they important?

To thrive as a Desk Officer, you need strong organizational skills, attention to detail, and a relevant degree such as public administration or international relations. Familiarity with office productivity software, database management systems, and sometimes specific government or agency platforms is typically required. Excellent communication, problem-solving abilities, and cultural sensitivity are valuable soft skills for effective coordination and stakeholder engagement. These competencies ensure efficient information flow, accurate documentation, and smooth operations in fast-paced administrative environments.

How does a desk officer typically coordinate and communicate with multiple departments to ensure smooth workflow?

As a Desk Officer, you serve as a central point of contact between different teams, often managing information flow, documentation, and task assignments to support organizational objectives. This usually involves daily communication via email, phone, or internal platforms, as well as attending meetings to relay updates and gather feedback. Effective Desk Officers proactively clarify priorities, anticipate information needs, and follow up on pending actions to minimize bottlenecks. Strong organizational and interpersonal skills are essential for building trust and maintaining smooth operations across departments.

What is the difference between Desk Officer vs Security Guard?

AspectDesk OfficerSecurity Guard
Required CredentialsHigh school diploma, security training, sometimes certificationsHigh school diploma or equivalent, security training often required
Work EnvironmentOffice settings, reception areas, administrative spacesPhysical security sites, entrances, patrol areas
Employer & Industry UsageCorporate offices, government buildings, institutionsPrivate security firms, retail, events, residential complexes
Common Search & ComparisonOften compared for security roles involving administrative dutiesCompared for physical security and patrol responsibilities

While both roles focus on security, a Desk Officer primarily handles administrative and communication tasks within an office environment, whereas a Security Guard is responsible for physical security and patrol duties. Understanding these differences helps employers and job seekers find the right fit based on credentials, work environment, and responsibilities.

How much do desk officers make?

Desk officers typically earn a median annual salary ranging from $40,000 to $60,000, depending on experience, location, and the organization. They often require strong communication skills and may work in shifts, including nights and weekends.
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Desk Officer jobs near you
Infographic showing various Desk Officer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 92% Full Time, and 7% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,266 per year, or $25.6 per hour.

SOF Desk Officer

Fort Campbell, KY • On-site

The Ascendancy Group LTD
National Security • 11 - 50 employees
Learn more about The Ascendancy Group LTDexternal

Full-time

Re-posted 17 days ago

Job description

Description

The Ascendancy Group's Mission

To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions.


Overview

As a SOF Desk Officer, you will provide SA case management support and HUMINT technical oversight to 1st Special Forces Command and ARSOF Sensitive Activities Mission Management Cells (SAMMC) in accordance with Intelligence Community, Service, and Joint SOF policies and procedures. You will support the planning and execution of SA core competencies, manage case documentation and intelligence reporting, and monitor security, risk, and operational controls to protect personnel and missions. You will coordinate with Intelligence Community and Joint Force partners, advise operational personnel on SA activities, and support the integration of Multi-Domain Intelligence to enhance case execution, operational planning, and mission effects. You will also assist in the employment of sensitive capabilities and contribute to risk management throughout the operations cycle.


Security Requirement:

  • Current Top Secret/Specialized Compartmented Information Security Clearance.


Roles and Responsibilities:

  • Serves as a SOF Desk Officer.
  • Provide support for dataflow management requests and support teams.
  • Serve as an advisor on internal and external requirements policies, processes, and procedures.
  • Review HUMINT operational reporting and the processing of Intelligence Community standard formats and inputs.
  • Ensure compliance with local Major Command (MACOM) and Defense Intelligence Agency (DIA) specified policies and guidance.
  • Assist SA and HUMINT case management as focal point for operational reporting.
  • Maintain reporting metrics to support the SAMMC mission.
  • Utilize intelligence tools for qualitative review of platform/collector performance.
  • Support monthly reporting of HUMINT reporting metrics.
  • Monitor and track requirements documentation actions.
  • Implement efficient data management processes, ensuring data quality and integrity, and facilitating seamless retrieval and analysis of information.
  • Solicit, analyze, document, and facilitate prioritization and validation of analyst needs.
  • Provides consistent real-time updates of collection and planned collection requirements through existing databases.

Requirements

Position Requirements:

Required:

  • A bachelor's degree and 4+ years of experience or 8+ years of relevant work experience. Experience should be as a HUMINT Desk Officer related to IA, DoW/Joint, or SOF HUMINT experience.
  • Applicable experience in HUMINT reporting, processing, and collection requirements.
  • Demonstrated expertise in GCOMS/G2G cable reporting, quality checking, and evaluation.
  • Working knowledge of the tools, methods, and concepts of portals and other real-time or near-real-time knowledge and collection management systems. 
  • Good communication skills, both verbal and written.
  • Strong attention to detail.

Desired:

  • Experience supporting USASOC or Joint SOF organizations.
  • Must work independently with limited government oversight and function effectively as part of a team in a joint working environment.
  • Experience conducting intelligence analysis and planning supporting Theater Special Operations Commands.
  • Experience in a deployed environment supporting SOF Sensitive Activities. 

The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust.


We are passionate about everything we do.  One hundred percent of our government-focused teammates are former members of the Department of War or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security.


If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration! 

Apply