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Desk Manager Jobs in Pendleton, SC (NOW HIRING)

HYATT Hotels

Front Desk Agent

Greenville, SC · On-site

$12.50 - $15.75/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Crestline Hotels & Resorts

Front Desk Agent

Greenville, SC · On-site

$12.50 - $15.75/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations. Key duties and responsibilities ...

Hotel Spero

FRONT DESK AGENT

Greenville, SC · On-site

$12.50 - $15.75/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations. Key duties and responsibilities ...

Furniture Marketplace

Front Desk Supervisor

Greenville, SC · On-site

$15 - $19.25/hr

As our Front Desk Supervisor, you will be managing a team of Front Desk Associates to ensure every guest receives exceptional service. As a supervisor you will be responsible for training new ...

Openwork

Shipping/Receiving CSR

Easley, SC

In a Front Desk Manager job, youll be responsible for: * Emailing vendors * Assisting customers with orders * Preparing shipments for distribution * Shipping and Receiving tasks in the warehouse What ...

Raines Inc

Front Desk Supervisor

Greenville, SC · On-site

$15 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Front Desk Supervisor assists and guides the front office staff through their daily duties and ... Participates in setting yield management strategies, marketing programs and rates * Performs other ...

Hilton Worldwide Holdings

Front Desk Supervisor

Greenville, SC · On-site

$15 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Front Desk Supervisor assists and guides the front office staff through their daily duties and ... Participates in setting yield management strategies, marketing programs and rates * Performs other ...

DoubleTree Greenville

Front Desk Supervisor

Greenville, SC

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Front Desk Supervisor assists and guides the front office staff through their daily duties and ... Participates in setting yield management strategies, marketing programs and rates * Performs other ...

DoubleTree Greenville

Front Desk Supervisor

Greenville, SC · On-site

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Front Desk Supervisor assists and guides the front office staff through their daily duties and ... Participates in setting yield management strategies, marketing programs and rates * Performs other ...

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Showing results 1-20

All JobsDesk JobsDesk Manager JobsDesk Manager Jobs in Pendleton, SC

Desk Manager information

See Pendleton, SC salary details

$25.2K

$107.1K

$134.1K

How much do desk manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for desk manager in Pendleton, SC is $107,140.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,800.00 and $131,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What cities near Pendleton, SC are hiring for Desk Manager jobs?

Cities near Pendleton, SC with the most Desk Manager job openings:

Desk Manager jobs near you
Infographic showing various Desk Manager job openings in Pendleton, SC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $107,140 per year, or $51.5 per hour.

Service Desk Manager

Leader Communications Inc. (LCI)

Clemson, SC • On-site

Full-time

Re-posted 6 days ago

Job description

Job Summary:
Leader Communications Inc. (LCI) is seeking a Service Desk Manager to provide executive leadership across various service desk and support functions. The role involves ensuring SLA compliance, operational governance, and continuous service improvement in a high-volume federal IT environment.
Responsibilities:
• Oversee the entire program for the contract and all associated teams.
• Ensure that all deliverables are provided in accordance with contract requirements and that SLAs are adhered to.
• Communicate with key government personnel including, but not limited to, the SDOD Director, Call Center Manager, and COR.
• Provide administrative directions to subordinate leads and task managers.
• Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance.
• Oversee all contract task areas including Tier 1 Service Desk, Advanced Problem Resolution, USPTO Contact Center, Knowledge Management, Accounts Management, and Executive Support.
• Lead performance oversight of high-volume contact center and service desk operations.
• Manage risk, contingency planning, surge staffing, and COOP readiness.
• Ensure compliance with NIST, FISMA, ATO, and federal IT security requirements.
• Oversee AI-enabled service enhancements and continuous service improvement initiatives.
• Leads executive-level operational reviews and performance briefings.
Qualifications:
Required:
• Fifteen (15) years of management experience or equivalent combination of education and experience.
• Must have ITIL Certification.
• Experience overseeing enterprise IT service desk or contact center operations supporting large federal or similarly regulated environments with 10,000 or more users.
• Experience overseeing high-volume, multi-channel support operations.
• Experience with formal Tier 1 and Tier 2 escalation processes.
• Experience with strict Service Level Agreement (SLA) performance requirements.
• Demonstrated experience ensuring contract deliverables and SLAs are met in a federal IT environment.
• Bachelor's degree in the related subject area.
• Experience with FedRAMP cloud environments.
• Knowledge-Centered Service (KCS).
• Executive communication skills.
• Contract governance leadership.
• Risk management skills.
• Operational analytics skills.
• Strategic workforce planning skills.
• Excellent written and verbal communication skills acquired via customer service work.
• Administrative and project management skills.
• Skilled with Microsoft Project Professional and Microsoft SharePoint for documentation version control and repository needs.
Preferred:
• 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred.
Company:
Leader Communications Incorporated (LCI) is an award-winning, ISO 9001:2008 and ISO 20000 certified, Capability Maturity Model Integrated (CMMI®) Level 3 rated, EXIN accredited ITIL® training partner, Service-Disabled Veteran-Owned Small Business (SDVOSB), committed to providing the highest level of professional services and cost-effective solutions for today’s challenging requirements. Founded in 1998, the company is headquartered in Oklahoma City, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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