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Desk Manager Jobs in Ladson, SC (NOW HIRING)

Front Desk Manager

Charleston, SC · On-site

$16 - $20.50/hr

The purpose of a Front Desk Manager is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service. The Front Desk Manager position is a PM position, 3pm to ...

Front Desk Agent

Johns Island, SC · On-site

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of contact for guests or clients. You'll manage check-ins and check-outs (if hospitality), answer ...

New

Front Desk Supervisor

Charleston, SC · On-site

$16 - $20.50/hr

Job Summary The Front Desk Supervisor is responsible for assisting the Front Office Manager or Assistant General Manager while providing attentive, courteous, and efficient service to all guests ...

Front Desk Supervisor

Charleston, SC · On-site

$16.25 - $21/hr

Job Summary The Front Desk Supervisor is responsible for assisting the Front Office Manager or Assistant General Manager while providing attentive, courteous, and efficient service to all guests ...

New

Front Desk Supervisor

Charleston, SC · On-site

$16.25 - $21/hr

Job Summary The Front Desk Supervisor is responsible for assisting the Front Office Manager or Assistant General Manager while providing attentive, courteous, and efficient service to all guests ...

Assignment Desk Manager * Reporters/MMJs Often supervises: * Assignment desk * sometimes reporters In Practical Terms (Day-to-Day) A Managing Editor's day often looks like: * Morning editorial call ...

Assignment Desk Manager * Reporters/MMJs Often supervises: * Assignment desk * sometimes reporters In Practical Terms (Day-to-Day) A Managing Editor's day often looks like: * Morning editorial call ...

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Showing results 1-20

Desk Manager information

See Ladson, SC salary details

$28.2K

$120.1K

$150.4K

How much do desk manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for desk manager in Ladson, SC is $120,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,000.00 and $147,600.00 per year, depending on experience, location, and employer.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Ladson, SC?

The most popular types of Desk jobs in Ladson, SC are:

What job categories do people searching Desk Manager jobs in Ladson, SC look for?

The top searched job categories for Desk Manager jobs in Ladson, SC are:

What cities near Ladson, SC are hiring for Desk Manager jobs?

Cities near Ladson, SC with the most Desk Manager job openings:

Infographic showing various Desk Manager job openings in Ladson, SC as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $120,104 per year, or $57.7 per hour.

$16 - $20.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

Front Desk Manager

Residence Inn Charleston Riverview is seeking a dynamic Front Desk Manager. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more. The purpose of a Front Desk Manager is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service. The Front Desk Manager position is a PM position, 3pm to 11pm on the front desk to ensure delivery of exceptional guest service.

Essential Job Functions

  • Responsible for the overall guest service of the hotel by maintaining an organized and efficient Front Desk operation
  • Prepares work schedules in accordance with forecasted occupancy
  • Supervises day to day activities of front desk, bell, and van drivers' staff
  • Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports
  • Meets and exceeds customer expectations by ensuring department provides outstanding customer service and teamwork
  • Coordinates staffing and payroll to conform with productivity and budgetary standards
  • Prepares payroll and schedules are required; monitors actual vs. budget payroll activities
  • Works side by side with front desk associates when necessary to provide outstanding guest service; works scheduled Manager on Duty shifts on a weekly basis
  • Coordinates Front Desk work with other departments: Housekeeping, Engineering, Banquets, etc
  • Participates in daily Yield Management Meetings
  • Insures that all employees follow safety rules and procedures and takes corrective action where required to improve safety of work area
  • Coordinates the collection and submission of hotel news to the quarterly AURO Hotels Associate newsletter
  • Maintains proper front desk supplies inventory, conducts inventories as assigned and recommends purchase of products (remaining within budget)
  • Confers closely with GM/AGM at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required
  • Complies with Company Standards of Service as outlined for AURO Hotels
  • Projects a favorable image of AURO Hotels to the public at all times
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
  • Treats guests, vendors, customers and co-workers with professionalism and respect at all times
  • Completes Departmental, AURO Hotels and Brand standards training as assigned
  • Maintains a clean and neat appearance at all times
  • Must be able to work flexible work hours/schedule including evenings, weekends, and holidays
  • Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time
  • Hours and/or responsibilities for this job at any time

Experience/Education College degree in Hotel Administration; 2-3 years hotel management/supervisory experience or equivalent combination of education and experience.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Qualifications

Behaviors

Preferred Innovative

Consistently introduces new ideas and demonstrates original thinking

Thought Provoking

Capable of making others think deeply on a subject

Leader

Inspires teammates to follow them

Enthusiastic

Shows intense and eager enjoyment and interest

Motivations

Preferred Goal Completion

Inspired to perform well by the completion of tasks

Entrepreneurial Spirit

Inspired to perform well by an ability to drive new ventures within the business

Self-Starter

Inspired to perform without outside help

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

Bachelors or better in Hospitality and Resort Management or related field.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.