1

Desk Manager Jobs in Alabama (NOW HIRING)

Front Desk Agent

Tuscaloosa, AL · On-site

$12.75 - $16/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

FRONT DESK AGENT

Tuscaloosa, AL · On-site

$13.25 - $16.75/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations. Key duties and responsibilities ...

Assistant Manager

Birmingham, AL · On-site

$13 - $18/hr

Opportunity for advancement Front Desk Manager (Weekends are mandatory) Are you organized, friendly, and great at multitasking? We're looking for a Front Desk Manager to join our team and keep our ...

Assistant Manager

Homewood, AL · On-site

$13 - $18/hr

Opportunity for advancement Front Desk Manager (Weekends are mandatory) Are you organized, friendly, and great at multitasking? We're looking for a Front Desk Manager to join our team and keep our ...

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest satisfaction, and manage a team of front desk agents. You will be responsible for supervising the ...

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest satisfaction, and manage a team of front desk agents. You will be responsible for supervising the ...

Front Desk Supervisor

Mobile, AL · On-site

$16.75 - $21.75/hr

As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest satisfaction, and manage a team of front desk agents. You will be responsible for supervising the ...

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest satisfaction, and manage a team of front desk agents. You will be responsible for supervising the ...

Front Desk Supervisor

Birmingham, AL

$16 - $20.50/hr

Operations Management: Oversee day-to-day front desk operations, ensuring smooth check-ins/check-outs, accurate billing, and seamless financial transactions. Handle room changes, credit approvals ...

Front Desk Supervisor

Vestavia Hills, AL · On-site

$17 - $22/hr

Operations Management: Oversee day-to-day front desk operations, ensuring smooth check-ins/check-outs, accurate billing, and seamless financial transactions. Handle room changes, credit approvals ...

Front Desk Supervisor

Birmingham, AL

$16 - $20.50/hr

Operations Management: Oversee day-to-day front desk operations, ensuring smooth check-ins/check-outs, accurate billing, and seamless financial transactions. Handle room changes, credit approvals ...

Front Desk Supervisor

Birmingham, AL · On-site

$16 - $20.50/hr

Operations Management: Oversee day-to-day front desk operations, ensuring smooth check-ins/check-outs, accurate billing, and seamless financial transactions. Handle room changes, credit approvals ...

Front Desk Supervisor

Huntsville, AL · On-site

$16.75 - $21.75/hr

The Front Desk Supervisor is responsible for the supervision of front desk operations; assisting ... Works in conjunction with manager to deliver discipline/corrective action and make termination ...

Showing results 21-40

Desk Manager information

See Alabama salary details

$27.2K

$115.8K

$145K

How much do desk manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for desk manager in Alabama is $115,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,600.00 and $142,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Alabama? The most popular types of Desk jobs in Alabama are:
What are popular job titles related to Desk Manager jobs in Alabama? For Desk Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Desk Manager jobs in Alabama look for? The top searched job categories for Desk Manager jobs in Alabama are:
What cities in Alabama are hiring for Desk Manager jobs? Cities in Alabama with the most Desk Manager job openings:
Infographic showing various Desk Manager job openings in Alabama as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $115,833 per year, or $55.7 per hour.

$12.75 - $16/hr

Full-time

Re-posted yesterday


Crestline Hotels & Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

9th of 108 rated hotels


Job description

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.


Potential Career Paths:

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations

Key Duties & Responsibilities:

  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:

  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.


Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 


What Crestline Hotels & Resorts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom