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Desk Hospitality Jobs (NOW HIRING)

Sonder

Front Desk Hospitality Agent (Overnight)

Chicago, IL · On-site

$14.75 - $18.50/hr

Our Overnight Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend Hospitality to All." This versatile role is perfect for anyone who loves interacting with ...

Sonder

Front Desk Hospitality Agent

New York, NY · On-site

$22/hr

Our Front Desk Hospitality Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. This is one of the most versatile roles at the company and perfect for ...

EOS Hospitality

Front Desk Agent

Tuscaloosa, AL · On-site

$12.75 - $16/hr

Previous front desk, hospitality, or customer service experience preferred. * Strong communication and interpersonal skills with a guest-first mindset. * Intermediate to advanced computer proficiency ...

Patels Llc

Front Desk Agent

Laurel, MD · On-site

$16/hr

Our property is seeking a front desk/ night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of ...

Patels Llc

Front Desk Agent

Laurel, MD · On-site

$16/hr

Our property is seeking a front desk/ night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of ...

EOS Hospitality

Front Desk Agent

Tuscaloosa, AL · On-site

$12.75 - $16/hr

Previous front desk, hospitality, or customer service experience preferred. * Strong communication and interpersonal skills with a guest-first mindset. * Intermediate to advanced computer proficiency ...

Patels Llc

Front Desk Agent

Laurel, MD · On-site

$14.50 - $18.50/hr

If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Execute front desk clerk duties as required, such ...

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Desk Hospitality information

See salary details

$37.5K

$83.8K

$124.5K

How much do desk hospitality jobs pay per year?

As of Sep 14, 2026, the average yearly pay for desk hospitality in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a desk hospitality professional?

Desk Hospitality jobs refer to roles in the hospitality industry that primarily involve working at the front desk or reception area of hotels, resorts, or similar establishments. These positions typically include responsibilities such as greeting guests, handling check-ins and check-outs, answering inquiries, and providing customer service. Desk Hospitality professionals are often the first point of contact for guests and play a crucial role in ensuring a positive guest experience. Strong communication, organizational, and problem-solving skills are essential for success in these roles. Desk Hospitality jobs may also involve coordinating with housekeeping, managing reservations, and addressing guest requests or concerns.

What are the key skills and qualifications needed to thrive as a desk hospitality professional?

To thrive as a Desk Hospitality professional, you need excellent customer service skills, organizational abilities, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and telephone systems is typically required. Strong communication, problem-solving, and a friendly demeanor help you stand out in this role. These skills ensure that guests have a positive experience, issues are resolved promptly, and operations run smoothly in a hospitality environment.

How does a desk hospitality professional typically collaborate with other departments within a hotel or hospitality setting?

Desk Hospitality professionals often serve as the central point of communication between guests and various hotel departments, such as housekeeping, maintenance, and food & beverage. They coordinate guest requests, relay information to the appropriate teams, and ensure seamless service delivery. Close collaboration and strong communication skills are essential, as Desk Hospitality staff frequently work with colleagues to resolve issues quickly and enhance the guest experience. This teamwork not only benefits guests but also fosters a supportive and efficient work environment.

What is the difference between Desk Hospitality vs Front Desk Agent?

AspectDesk HospitalityFront Desk Agent
Primary RoleProvides guest services, concierge, and hospitality support in hotels or resortsHandles guest check-ins, check-outs, and general front desk operations
Required CredentialsCustomer service skills, hospitality experience, sometimes certifications in hospitality or tourismCustomer service skills, hospitality experience, often basic certifications or training
Work EnvironmentHotels, resorts, hospitality venuesHotels, motels, hospitality establishments
Employer & Industry UsageUsed broadly in hospitality industry for guest experience rolesCommonly used in hotel front desk operations

While both roles involve guest interaction, Desk Hospitality encompasses a broader range of guest services and hospitality support, whereas Front Desk Agent primarily focuses on check-in/check-out procedures and front desk operations. Both roles require strong customer service skills and are vital in the hospitality industry.

What are considered desk hospitality jobs?

Desk hospitality jobs typically involve front desk or reception duties in hotels, resorts, or other hospitality settings. These roles include tasks such as guest check-in and check-out, answering inquiries, managing reservations, and providing customer service, often requiring good communication skills and familiarity with booking systems. They usually operate during standard business hours and may require basic computer proficiency.

What cities are hiring for Desk Hospitality jobs?

Cities with the most Desk Hospitality job openings:

What states have the most Desk Hospitality jobs?

States with the most job openings for Desk Hospitality jobs include:

What are popular job titles related to Desk Hospitality jobs?

For Desk Hospitality jobs, the most frequently searched job titles are:

Desk Hospitality jobs near you

Front Desk Hospitality

Washington, DC • On-site

Silver Diner Development, LLC
Restaurants • 1 - 5K employees
Learn more about Silver Diner Development, LLCexternal

$17 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Job description


If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Social is the place for you!
Silver is an upscale polished casual restaurant featuring flavors from around the world. We offer fresh sustainable ingredients from over 15 local farm partners.
Silver Social is an evolution of this concept to offer an elevated evening social atmosphere in the heart of Washington DC. This second-floor concept will offer food by award-winning Executive Chef Ype Von Hegnst, drinks by award-winning mixologist Richard Torres and an outdoor terrace with a stunning view.
At Silver, we believe in a culture where we put our people first and empower them to thrive both professionally and personally.
Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future!
OUR MISSION - TO BE THE BEST WE CAN BE!
  • OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals.
  • OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards.
  • OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected.
  • OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence.

We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst.
  • Earn hourly wage + tip pool
  • Full time and part time positions available.
  • Weekends and holiday availability is required for this position.

Duties
  • Greeting guests at the entrance and the patio
  • Managing seating rotation with OpenTable
  • Guide guests to their table
  • Serve as the primary phone operator and answer any questions the guests may have
  • Keep the front desk organized and immaculate
  • Uphold a professional environment

We offer:
  • Benefits: Medical, dental, and vision insurance. 401K plan. Employee Assistance Program.
  • Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more!
  • Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within.

Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today!
About Silver New American Brasserie:
  • One of Washington Post's 'Most Diverse Places to Work'
  • One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'.
  • Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category!

Silver Diner is a leader in the casual dining segment.
Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming.
Silver New American Brasserie is our upscale polished casual restaurant brand in Bethesda and Washington DC. We offer an elevated dining experience with flavors from around the world and award-winning craft cocktails.
We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best.
We firmly believe: People Are Our Most Precious Resource.
Experience and Skills
Restaurant experience is not required, but is preferred.
Experience with OpenTable is preferred.
Job Benefits
Health, Dental and Vision insurance
401k plans
Savings programs
Gym membership discounts
Employee Assistance Program
Tuition savings.

Apply