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Desk Hospitality Jobs (NOW HIRING)

Sonder -

Sr. Front Desk Hospitality Agent

Manhattan, NY · On-site

$15.75 - $19.75/hr

Senior Front Desk Hospitality Agent Sonder is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler. Founded in ...

Sonder

Sr. Front Desk Hospitality Agent

Boston, MA · On-site

$15.50 - $19.50/hr

Senior Front Desk Hospitality Agent Sonder (NASDAQ: SOND) is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy ...

Sonder

Sr. Front Desk Hospitality Agent

New York, NY · On-site

$15.50 - $19.75/hr

Our Senior Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend Hospitality to All." This versatile role is perfect for anyone who loves interacting with ...

Sonder

Front Desk Hospitality Agent

Detroit, MI · On-site

$13 - $16.50/hr

Front Desk Hospitality Agent Sonder is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler. Founded in 2014 ...

Sonder -

Front Desk Hospitality Agent

Manhattan, NY · On-site

$15.75 - $19.75/hr

Front Desk Hospitality Agent Sonder (NASDAQ: SOND) is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler.

Sonder

Front Desk Hospitality Agent

Minneapolis, MN · On-site

$14.75 - $18.75/hr

Sonder Front Desk Hospitality Agent Sonder is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler. Founded in ...

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Desk Hospitality information

See salary details

$37.5K

$83.8K

$124.5K

How much do desk hospitality jobs pay per year?

As of Sep 13, 2026, the average yearly pay for desk hospitality in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a desk hospitality professional?

Desk Hospitality jobs refer to roles in the hospitality industry that primarily involve working at the front desk or reception area of hotels, resorts, or similar establishments. These positions typically include responsibilities such as greeting guests, handling check-ins and check-outs, answering inquiries, and providing customer service. Desk Hospitality professionals are often the first point of contact for guests and play a crucial role in ensuring a positive guest experience. Strong communication, organizational, and problem-solving skills are essential for success in these roles. Desk Hospitality jobs may also involve coordinating with housekeeping, managing reservations, and addressing guest requests or concerns.

What are the key skills and qualifications needed to thrive as a desk hospitality professional?

To thrive as a Desk Hospitality professional, you need excellent customer service skills, organizational abilities, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and telephone systems is typically required. Strong communication, problem-solving, and a friendly demeanor help you stand out in this role. These skills ensure that guests have a positive experience, issues are resolved promptly, and operations run smoothly in a hospitality environment.

How does a desk hospitality professional typically collaborate with other departments within a hotel or hospitality setting?

Desk Hospitality professionals often serve as the central point of communication between guests and various hotel departments, such as housekeeping, maintenance, and food & beverage. They coordinate guest requests, relay information to the appropriate teams, and ensure seamless service delivery. Close collaboration and strong communication skills are essential, as Desk Hospitality staff frequently work with colleagues to resolve issues quickly and enhance the guest experience. This teamwork not only benefits guests but also fosters a supportive and efficient work environment.

What is the difference between Desk Hospitality vs Front Desk Agent?

AspectDesk HospitalityFront Desk Agent
Primary RoleProvides guest services, concierge, and hospitality support in hotels or resortsHandles guest check-ins, check-outs, and general front desk operations
Required CredentialsCustomer service skills, hospitality experience, sometimes certifications in hospitality or tourismCustomer service skills, hospitality experience, often basic certifications or training
Work EnvironmentHotels, resorts, hospitality venuesHotels, motels, hospitality establishments
Employer & Industry UsageUsed broadly in hospitality industry for guest experience rolesCommonly used in hotel front desk operations

While both roles involve guest interaction, Desk Hospitality encompasses a broader range of guest services and hospitality support, whereas Front Desk Agent primarily focuses on check-in/check-out procedures and front desk operations. Both roles require strong customer service skills and are vital in the hospitality industry.

What are considered desk hospitality jobs?

Desk hospitality jobs typically involve front desk or reception duties in hotels, resorts, or other hospitality settings. These roles include tasks such as guest check-in and check-out, answering inquiries, managing reservations, and providing customer service, often requiring good communication skills and familiarity with booking systems. They usually operate during standard business hours and may require basic computer proficiency.

What cities are hiring for Desk Hospitality jobs?

Cities with the most Desk Hospitality job openings:

What states have the most Desk Hospitality jobs?

States with the most job openings for Desk Hospitality jobs include:

What are popular job titles related to Desk Hospitality jobs?

For Desk Hospitality jobs, the most frequently searched job titles are:

Desk Hospitality jobs near you

Front Desk Hospitality Specialist

Wichita, KS • On-site

Phoenix Home Care and Hospice
Health Care and Social Assistance • 5 - 10K employees
Learn more about Phoenix Home Care and Hospiceexternal

$17 - $21/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Front Desk Hospitality Specialist
Wichita, KS
Monday through Friday | 8am to 5pm
$17 to $21/hr

Phoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield office.

This is more than answering phones. You are the first voice people hear and the first face they see when they walk through our doors. We are looking for someone who brings energy, professionalism, warmth, and calm to a fast moving environment.

If you are highly organized, love helping people, and can confidently manage a busy front desk while making others feel welcome, we want to meet you.

What You’ll Do
Answer and manage a high volume of incoming calls
Welcome applicants, caregivers, clients, and visitors with professionalism and kindness
Connect callers and guests to the right departments quickly and efficiently
Assist with problem solving and gathering information for staff and families
Support office operations with clerical and administrative tasks
Prepare documentation and reports as needed
Help create a positive, supportive office atmosphere every day

What Makes Someone Successful in This Role
Excellent phone presence and communication skills
Ability to multitask and stay organized under pressure
Positive attitude and strong attention to detail
Professional appearance and dependable attendance
Comfortable handling a multi line phone system
Strong teamwork skills while also being self motivated
Someone who naturally looks for ways to help others

What You Need
Previous office or administrative experience preferred
Knowledge of Microsoft Word and Excel
Strong customer service and hospitality mindset
Ability to thrive in a fast paced environment

What We Offer
No weekends
Medical, dental, and vision benefits
Spousal and family insurance options
Paid Time Off
Continuing education opportunities
Employee recognition programs
Supportive team culture
Immediate hiring opportunity

At Phoenix Home Care and Hospice, our mission is to create New Beginnings for our caregivers and clinicians while delivering compassionate care built on honesty, patience, and kindness.

If you want to work somewhere your attitude, professionalism, and people skills truly matter, apply today.

Choose Phoenix. Your New Beginning starts here.

Phoenix Home Care and Hospice logo

About Phoenix Home Care and Hospice

Sourced by ZipRecruiter

Phoenix Home Care and Hospice, based in Springfield, MO, is a leader in the healthcare industry specializing in caregiving and end-of-life services. Founded in 2011, the company was established with a vision to offer a fresh approach to home healthcare, prioritizing higher quality of life for patients and families. Phoenix's core mission revolves around providing healthcare innovations that enable individuals who are receiving care to retain independence and dignity. Phoenix Home Care and Hospice services include nursing care, therapy, private duty nursing, Pediatrics, and Hospice care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Springfield, MO, US

Year founded

2011

Social media

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