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Front Desk Hospitality Jobs (NOW HIRING)

Sonder -

Sr. Front Desk Hospitality Agent

Manhattan, NY · On-site

$15.75 - $19.75/hr

Senior Front Desk Hospitality Agent Sonder is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler. Founded in ...

Sonder

Sr. Front Desk Hospitality Agent

Boston, MA · On-site

$15.50 - $19.50/hr

Senior Front Desk Hospitality Agent Sonder (NASDAQ: SOND) is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy ...

Sonder

Sr. Front Desk Hospitality Agent

New York, NY

$15.50 - $19.75/hr

Our Senior Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend Hospitality to All." This versatile role is perfect for anyone who loves interacting with ...

Sonder

Sr. Front Desk Hospitality Agent

New York, NY

$26/hr

Our Senior Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend Hospitality to All." This versatile role is perfect for anyone who loves interacting with ...

Sonder

Sr. Front Desk Hospitality Agent

New York, NY

$15.50 - $19.75/hr

Our Senior Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend Hospitality to All." This versatile role is perfect for anyone who loves interacting with ...

Sonder -

Front Desk Hospitality Agent

Manhattan, NY · On-site

$15.75 - $19.75/hr

Front Desk Hospitality Agent Sonder (NASDAQ: SOND) is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler.

Sonder

Sr. Front Desk Hospitality Agent

New York, NY

$15.50 - $19.75/hr

Our Senior Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend Hospitality to All." This versatile role is perfect for anyone who loves interacting with ...

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Front Desk Hospitality information

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How much do front desk hospitality jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for front desk hospitality in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a front desk hospitality job description?

A front desk hospitality job involves greeting and assisting guests, managing reservations, handling check-ins and check-outs, and providing information about the property and local area. Strong communication skills, customer service experience, and familiarity with booking systems are typically required. The role often requires working flexible hours, including evenings and weekends.

What cities are hiring for Front Desk Hospitality jobs?

Cities with the most Front Desk Hospitality job openings:

What states have the most Front Desk Hospitality jobs?

States with the most job openings for Front Desk Hospitality jobs include:

What are popular job titles related to Front Desk Hospitality jobs?

For Front Desk Hospitality jobs, the most frequently searched job titles are:

Infographic showing various Front Desk Hospitality job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,706 per year, or $15.2 per hour.

Front Desk Hospitality Associate

Litchfield, CT • On-site

Troutbeck Operator LLC
See more jobs at Troutbeck Operator LLCexternal

$20/hr

Full-time

Posted 2 days ago

New

Job description

Job Title: Front Desk Hospitality Associate

Department: Front Office / Guest Services
Reports To: Guest Service Manager / Hotel Manager

Pay Rate: $20.00 / HR

Full-Time:

Job Summary

The Front Desk Hospitality Associate is responsible for delivering exceptional hospitality and ensuring a seamless guest experience from arrival through departure. This role serves as a primary point of contact for guests, assisting with check-in and check-out procedures, responding to guest inquiries, coordinating requests with other departments, and ensuring the highest level of personalized service.

 

Key Responsibilities

Guest Experience

  • Welcome and greet guests warmly upon arrival and provide a professional first impression of the property.
  • Assist guests with check-in and check-out procedures.
  • Provide information about hotel amenities, dining, activities, and local attractions in the Hudson Valley.
  • Anticipate guest needs and provide personalized service throughout their stay.

Front Desk Operations

  • Answer incoming phone calls and respond to guest inquiries in a professional and timely manner.
  • Manage reservations, room assignments, and guest information using the property management system.
  • Process payments, billing inquiries, and daily financial transactions.
  • Maintain accurate records of guest reservations and payments.

Communication & Coordination

  • Communicate with housekeeping, maintenance, food and beverage, and management to fulfill guest requests.
  • Coordinate special guest services such as transportation, dining reservations, spa appointments, or local recommendations.
  • Ensure accurate communication during shift changes through logs or reports.

Problem Resolution

  • Address guest concerns and complaints promptly and professionally.
  • Escalate complex issues to the Front Office Manager or Manager on Duty when necessary.
  • Follow service recovery procedures to maintain guest satisfaction.

Property Presentation

  • Maintain a clean, organized, and welcoming front desk and lobby environment.
  • Ensure guest service areas reflect the standards of a luxury hospitality property.

Qualifications & Skills

Education

  • High school diploma or equivalent required.
  • Hospitality or tourism education preferred.

Experience

  • 1?2 years of experience in hospitality, customer service, or guest-facing roles preferred.
  • Previous hotel front desk experience is a plus.

Skills

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to multitask in a fast-paced hospitality environment
  • Basic computer and reservation system knowledge
  • Professional appearance and demeanor

Work Conditions

  • Ability to work flexible schedules, including evenings, weekends, and holidays.
  • Ability to stand for extended periods and occasionally lift light items (10?20 lbs).

Key Competencies

  • Customer-focused mindset
  • Attention to detail
  • Professional appearance and demeanor
  • Conflict resolution
  • Time management