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Inn Front Desk Jobs (NOW HIRING)

Fahrney Automotive Group

Hampton Inn Front Desk Agent

Selma, CA · On-site

$13.25 - $16.75/hr

If so, we'd love to have you as our next Front Desk Agent ! At Hampton Inn Selma, we're not just a hotel -- we're a team that celebrates each other, supports each other, and genuinely enjoys creating ...

Biltmore Company

$17.09/hr

Front Desk Agents will provide exceptional, world-class guest service at multiple points of contact within the Inn on Biltmore Estate's Front Office operational areas. Responsibilities include, but ...

Biltmore Company

Essential Job Duties 1. Manage the Inn Front Office teams which include ... Assistant Front Office Manager, Overnight Manager, Front Desk Supervisors and Bell Captains. 2. ...

Weekapaug Inn

Front Desk Agent

Westerly, RI · On-site

$19 - $21/hr

Front Desk Agent Full-time Department: Executive Management & Support Functions Compensation: USD ... The Weekapaug Inn offers quintessentially New England accommodations that effortlessly combine ...

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How much do inn front desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for inn front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is an inn front desk?

Inn Front Desk staff are employees responsible for handling guest check-ins and check-outs, answering questions, and managing reservations at inns or small hotels. They serve as the main point of contact for guests, providing information about the property and local attractions. Their duties often include processing payments, addressing guest concerns, and ensuring a welcoming atmosphere. Strong customer service skills and attention to detail are essential for this role. Inn Front Desk staff help ensure a pleasant and efficient experience for all guests during their stay.

What are the key skills and qualifications needed to thrive as an inn front desk clerk, and why are they important?

To thrive as an Inn Front Desk Clerk, you need strong customer service skills, attention to detail, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and phone systems is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help create a positive guest experience. These skills and qualities are crucial for ensuring smooth operations, guest satisfaction, and effective handling of daily challenges at the front desk.

What are some common challenges faced by inn front desk staff, and how can they be managed effectively?

Inn Front Desk staff often encounter challenges such as managing multiple guest requests simultaneously, handling last-minute reservations or cancellations, and resolving guest complaints promptly. Effective time management, clear communication, and a calm demeanor are crucial for overcoming these situations. Building strong relationships with housekeeping and maintenance teams also helps ensure guest needs are met efficiently. Regular training on customer service and property management systems can further empower staff to provide excellent service even during peak periods.

What is the difference between Inn Front Desk vs Hotel Front Desk?

AspectInn Front DeskHotel Front Desk
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentSmall to mid-sized inns, boutique hotelsLarge hotels, resorts, chain hotels
Employer & IndustryIndependent inns, small hotel businessesMajor hotel chains, resorts, hospitality industry
Common Search & ComparisonInn Front DeskHotel Front Desk

The main difference between an Inn Front Desk and a Hotel Front Desk lies in the size and type of establishment. Inn Front Desk roles are typically found in smaller inns or boutique hotels, while Hotel Front Desk positions are common in larger hotels and resorts. Both roles require similar credentials and focus on guest check-in/out, reservations, and customer service, but the work environment and employer type differ significantly.

Is hotel front desk a hard job?

The hotel front desk job involves customer service, administrative tasks, and problem-solving, which can be demanding during busy periods or night shifts. It requires good communication skills, attention to detail, and the ability to handle stressful situations efficiently.

What cities are hiring for Inn Front Desk jobs?

Cities with the most Inn Front Desk job openings:

What are popular job titles related to Inn Front Desk jobs?

For Inn Front Desk jobs, the most frequently searched job titles are:

Inn Front Desk jobs near you

Samaritan Inn Front Desk Associate

North Wilkesboro, NC • On-site

Samaritan's Purse
Non-Profits • 1 - 5K employees
Learn more about Samaritan's Purseexternal

$12.75 - $16.50/hr

Other

Re-posted 22 days ago

Samaritan's Purse rating

9.6

Company rating: 9.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 790 rated non-profit organizations

Job description

Get Involved!
As the first point of contact for guests at Samaritan Inn, Front Desk Associates play a vital role in creating a welcoming and supportive environment. They are responsible for greeting all guests with warmth and professionalism, ensuring attentive, courteous, and efficient service throughout the entire guest experience from check-in to check-out.
Note: This position is primarily for on call as needed for any shift, any day. Monday through Friday (8 hour shifts) 6:30 am to 2:30 pm, Second Shift 2:30 pm to 10:30 pm or third shift 10:30 pm to 6:30 am. Saturday and Sunday weekend hours (12 hour shifts) 6:30 am to 6:30 pm and 6:30 pm to 6:30 am. However, due to the Inn's dynamic needs, we ask that candidates remain flexible with their work hours and provide availability.
A day in the life of a Samaritan Inn Front Desk Associate:
At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.
In the role of a Samaritan Inn Front Desk Associate, you will have the opportunity to:
  • Maintain your personal relationship with Jesus Christ and be an effective witness for Him
  • Greet guests upon arrival in a friendly and professional manner and perform all check-in tasks, including guest registration information, key distribution, and sharing information regarding amenities. Provide check-out information and assist guests upon departure from Samaritan Inn.
  • Process reservation requests as assigned by the Manager.
  • Respond attentively, timely, and caringly to guests' questions, issues, and concerns.
  • Communicate effectively with housekeeping staff to ensure rooms are ready for occupancy.
  • Ensure front desk, lobby, and common areas are neat and clean, including trash removal and supplies at the front desk area are organized and tidy
  • Follow established procedures to report maintenance issues.
  • Follows established front desk procedures to ensure all Samaritan Inn guests have a positive experience for the duration of their stay. Follow policies and procedures of Samaritans Purse as set forth in the Policy Manual.
  • Maintain a thorough knowledge of all safety and emergency procedures and respond swiftly and effectively, following protocol, in any Samaritan Inn emergency or unsafe situation. Promptly alerting security and the Samaritan Inn Manager.
  • All other duties as assigned
Learn more about serving with Samaritans Purse .
Qualifications & Experience :
  • Customer service experience, minimum 2 years
  • Excellent customer service skills in attentiveness, listening, and appropriate questioning to determine the level of service needed
  • Ability to effectively present information in one-on-one and small group situations
  • Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook
  • Ability to learn the reservation software system
  • General knowledge of various office equipment, including phone system, printer, and copier
  • Ability to work a flexible schedule as needed
  • Ability to work successfully as a member of a team and independently with moderate supervision
  • Ability to process and handle confidential information while maintaining discretion
  • Ability to multitask and shift priorities in challenging situations while maintaining composure
  • Ability to maintain keen situational awareness and meet the needs of guests and/or provide resources before being asked
  • Ability to remain calm and make sound decisions under pressure and/or in emergency situations
Job Location: N. Wilkesboro, NC
Type: On-Call as needed
Language Requirement: Fluency in English (required)
Samaritan's Purse Mission Statement:
Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.
Samaritan's Purse Statement of Faith:
  • We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.
  • We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. Matthew 28:19; John 10:30; Ephesians 4:4-6.
  • We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.
  • We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7.
  • We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16,17,18; Ephesians 6:12; Colossians 2:6-10.
  • We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. 1 Corinthians 15:51-57; Revelation 20:11-15.
  • We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. 1 Corinthians 12:12, 27; Ephesians 1:22-23.
  • We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ. Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.
  • We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.
  • We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. Matthew 9:35-38; 22:37-39, 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.
  • We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.
  • We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of ones biological sex is a rejection of Gods merciful design and creative order. Genesis 1:26-27;1 Corinthians 6:9; Deuteronomy 22:5.

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