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Inn Front Desk Jobs (NOW HIRING)

Residence Inn Kapolei

Front Desk Agent

Kapolei, HI · On-site

$19/hr

Residence Inn by Marriott Oahu Kapolei is seeking a friendly, dependable, and service-oriented Front Desk Agent to join our full-time hotel team. If you have experience in hotels, resorts, or ...

Residence Inn Kapolei

Front Desk Agent

Kapolei, HI · On-site

$19/hr

Residence Inn by Marriott Oahu Kapolei is seeking a friendly, dependable, and service-oriented Front Desk Agent to join our full-time hotel team. If you have experience in hotels, resorts, or ...

Shoreline Inn

Front Desk Agent

Muskegon, MI · On-site

$12.75 - $16.25/hr

Division Shoreline Inn Location Shoreline Inn Position Front Desk Agent Full-Time/Part-Time Full-Time and/or Part-Time Number of Openings 1 Req Number GUE-26-00007 Description Job Title : Front Desk ...

Dream Inn

Front Desk Agent

Santa Cruz, CA · On-site

$23.73/hr

The Dream Inn Santa Cruz is currently seeking the right candidate to fill their Front Desk Agent position. The ideal candidate will need to have experience working in customer service, preferably in ...

Dream Inn

Front Desk Agent

Santa Cruz, CA · On-site

$23.73/hr

Description The Dream Inn Santa Cruz is currently seeking the right candidate to fill their Front Desk Agent position. The ideal candidate will need to have experience working in customer service ...

Residence Inn by Marriott

Front Desk Agent

Kapolei, HI · On-site

$19/hr

Residence Inn by Marriott Oahu Kapolei is seeking a friendly, dependable, and service-oriented Front Desk Agent to join our full-time hotel team. If you have experience in hotels, resorts, or ...

Dream Inn

Front Desk Agent

Santa Cruz, CA

$23.73/hr

Description The Dream Inn Santa Cruz is currently seeking the right candidate to fill their Front Desk Agent position. The ideal candidate will need to have experience working in customer service ...

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Inn Front Desk information

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How much do inn front desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for inn front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is an inn front desk?

Inn Front Desk staff are employees responsible for handling guest check-ins and check-outs, answering questions, and managing reservations at inns or small hotels. They serve as the main point of contact for guests, providing information about the property and local attractions. Their duties often include processing payments, addressing guest concerns, and ensuring a welcoming atmosphere. Strong customer service skills and attention to detail are essential for this role. Inn Front Desk staff help ensure a pleasant and efficient experience for all guests during their stay.

What are the key skills and qualifications needed to thrive as an inn front desk clerk, and why are they important?

To thrive as an Inn Front Desk Clerk, you need strong customer service skills, attention to detail, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and phone systems is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help create a positive guest experience. These skills and qualities are crucial for ensuring smooth operations, guest satisfaction, and effective handling of daily challenges at the front desk.

What are some common challenges faced by inn front desk staff, and how can they be managed effectively?

Inn Front Desk staff often encounter challenges such as managing multiple guest requests simultaneously, handling last-minute reservations or cancellations, and resolving guest complaints promptly. Effective time management, clear communication, and a calm demeanor are crucial for overcoming these situations. Building strong relationships with housekeeping and maintenance teams also helps ensure guest needs are met efficiently. Regular training on customer service and property management systems can further empower staff to provide excellent service even during peak periods.

What is the difference between Inn Front Desk vs Hotel Front Desk?

AspectInn Front DeskHotel Front Desk
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentSmall to mid-sized inns, boutique hotelsLarge hotels, resorts, chain hotels
Employer & IndustryIndependent inns, small hotel businessesMajor hotel chains, resorts, hospitality industry
Common Search & ComparisonInn Front DeskHotel Front Desk

The main difference between an Inn Front Desk and a Hotel Front Desk lies in the size and type of establishment. Inn Front Desk roles are typically found in smaller inns or boutique hotels, while Hotel Front Desk positions are common in larger hotels and resorts. Both roles require similar credentials and focus on guest check-in/out, reservations, and customer service, but the work environment and employer type differ significantly.

Is hotel front desk a hard job?

The hotel front desk job involves customer service, administrative tasks, and problem-solving, which can be demanding during busy periods or night shifts. It requires good communication skills, attention to detail, and the ability to handle stressful situations efficiently.

What cities are hiring for Inn Front Desk jobs?

Cities with the most Inn Front Desk job openings:

What are popular job titles related to Inn Front Desk jobs?

For Inn Front Desk jobs, the most frequently searched job titles are:

Inn Front Desk jobs near you

Front Desk Agent

Kapolei, HI • On-site

Residence Inn Kapolei
See more jobs at Residence Inn Kapoleiexternal

$19/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Are you passionate about hospitality and creating memorable guest experiences? Residence Inn by Marriott Oahu Kapolei is seeking a friendly, dependable, and service-oriented Front Desk Agent to join our full-time hotel team. If you have experience in hotels, resorts, or customer-facing roles and thrive in a fast-paced environment, we want to meet you!
Compensation & Benefits
  • Starting pay: $19/hour
  • Full-time benefits include:
    • Health insurance
    • Dental insurance
    • Vision insurance
    • 401(k)

About Us
Opened in 2019, Residence Inn by Marriott Oahu Kapolei is a modern, all-suite hotel located in the heart of Kapolei, close to dining, shopping, beaches, and Oahu's top attractions. Our team embodies the Aloha Spirit-warm, welcoming, and guest- focused. We take pride in providing outstanding service while creating a positive, supportive workplace for our associates.
Key Responsibilities
As a Front Desk Agent, you are the first and last impression for our guests. Your role is essential in delivering exceptional hospitality and smooth hotel operations.
  • Greet guests and provide warm, professional customer service
  • Perform guest check-ins and check-outs efficiently
  • Register guests, assign rooms, and explain hotel amenities and services
  • Handle cash transactions accurately and follow hotel policies
  • Address guest questions, requests, and concerns promptly and courteously
  • Maintain a clean, organized front desk and lobby area
  • Assist with the hotel market, including stocking, sales, and inventory as needed
  • Ensure accurate billing and guest account reconciliation

Qualifications
  • Prior hospitality, hotel front desk, or customer service experience preferred
  • Strong verbal communication and interpersonal skills
  • Basic computer skills (property management systems a plus)
  • Ability to stand, walk, bend, and reach for extended periods
  • Comfortable working around cleaning chemicals
  • Reliable, team-oriented, and guest-focused attitude

Why Join Us?
  • Work for a trusted Marriott brand
  • Friendly, team-driven work environment
  • Opportunity to grow within hospitality
  • Be part of a hotel that values professionalism and Aloha hospitality

Apply today - the application takes less than 5 minutes!
We look forward to welcoming you to our Residence Inn Kapolei team.

Apply