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Desk Associate Jobs in Powell, TN (NOW HIRING)

Hilton Knoxville

Front Desk Agent

Knoxville, TN

$13.50 - $17.25/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

The Tennessean Hotel

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Marriott Knoxville Downtown

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Gold's Gym

Front Desk - Weekend Morning

Oak Ridge, TN · On-site

$10 - $12/hr

Benefits: * Opportunity for advancement * Training & development * Employee discounts Compensation: • Hourly rate • Two paychecks per month OR access your earnings daily with DailyPay • Annual ...

Techmer

Sr IT Service Desk Technician

Clinton, TN · On-site

$100K - $125K/yr

This role combines hands-on technical support with ownership of service desk processes, employee ... Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.

Apex Systems

Service Desk Specialist I

Oak Ridge, TN · On-site

An Associate's degree in an IT-related field. * 1-2 years of help desk experience. * Experience with Microsoft Active Directory and DFS. * Knowledge of Microsoft Exchange Server-based email using ...

StatCare, LLC

IT Assistant

Knoxville, TN · On-site

$14.75 - $20.25/hr

Proven experience as IT Technician or Help Desk associate. * Excellent diagnostic and problem-solving skills * Excellent communication ability * Outstanding organizational and time-management skills

Altar'd State

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

The Help Desk Analyst is the primary point of contact for technical and operational support issues ... Associate's degree in a technology focused area • 1-2 years in a customer service focused role ...

Stand Out for Good, Inc

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

The Role The Help Desk Analyst is the primary point of contact for technical and operational ... Associate degree in technology, business operations, or related discipline preferred. Stand Out For ...

Stand Out For Good

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

The Role The Help Desk Analyst is the primary point of contact for technical and operational ... We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!

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All JobsDesk Associate JobsDesk Associate Jobs in Powell, TN

Desk Associate information

See Powell, TN salary details

$12

$18

$28

How much do desk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desk associate in Powell, TN is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.34 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Powell, TN?

The most popular types of Desk jobs in Powell, TN are:

What cities near Powell, TN are hiring for Desk Associate jobs?

Cities near Powell, TN with the most Desk Associate job openings:

Desk Associate jobs near you

Front Desk Agent

Hilton Knoxville

Knoxville, TN

$13.50 - $17.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Key responsibilities

  • Check guests in and out and handle reservations.

  • Answer guest inquiries and provide information about hotel services and local attractions.

  • Be the friendly and attentive face of the hotel, ensuring guests receive a warm welcome and assistance throughout their stay.

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 767 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

Front Desk Agent

As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.

Key Responsibilities
  • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
  • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
  • You will report to the Front Office Manager or Front Office Supervisor.
  • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience

Hotel experience is always a plus! Applicants should have: 

  • A combination of education and experience.
What You’ll Need to Succeed
  • Eligible to work in the United States
  • Ability to read, write, and communicate effectively in English
  • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  • A warm, professional demeanor that reflects HVMG’s Culture of Excellence
Why Our Associates Love HVMG
  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling 
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG  is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

What Hilton employees say

Pay

Benefits

Hours and flexibility

Workplace

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