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Desk Associate Jobs in Sparta, TN (NOW HIRING)

Planet Fitness

Service Desk

Cookeville, TN · On-site

  • Retirement

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Cookeville, TN · On-site

$12.50 - $13/hr

  • Retirement

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Cookeville, TN

$12.50 - $13/hr

  • Retirement

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Border States

City Desk Representative

Cookeville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Summary The City Desk Representative supports the operation functions of the city desk. Enters ... Assists with receiving, shipping and other warehouse associate functions, as required. * Ensures ...

Border States

City Desk Representative

Cookeville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Summary The City Desk Representative supports the operation functions of the city desk. Enters ... Assists with receiving, shipping and other warehouse associate functions, as required. * Ensures ...

Sherwin-Williams

Field Store Associate

Cookeville, TN · On-site

$20/hr

  • Medical

  • Retirement

Provide in-store Pro Desk paint support for real-time customer needs, Lowe's Pro Sales, and paint ... Train Lowe's associates on product knowledge and application methods * Complete eLearning Modules

Lemon Juice

Resort Front Desk Agent-HRE

Crossville, TN · On-site

$15/hr

Talks with and listens to other associates to effectively exchange information. * Exchanges information with other associates using electronic devices (e.g., pagers and two-way radios, email)

Lemon Juice

Resort Front Desk Agent-HRE

Crossville, TN · On-site

$15/hr

Talks with and listens to other associates to effectively exchange information. * Exchanges information with other associates using electronic devices (e.g., pagers and two-way radios, email)

The Dufresne Spencer Group, LLC

Retail Sales Associate

Cookeville, TN · On-site

$12.75 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the ... Maintain a welcoming, professional, visible presence at the front desk; engage with guests ...

Ashley Global Retail, LLC

Retail Sales Associate

Cookeville, TN · On-site

$12.75 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the ... Maintain a welcoming, professional, visible presence at the front desk; engage with guests ...

Home Depot

Cashier

Cookeville, TN

$10 - $13.75/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Cookeville, TN · On-site

$10 - $13.75/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Transform Co

Service Technician, HVAC Repair

Cookeville, TN

$22 - $36/hr

  • Medical

  • Dental

  • Vision

  • Retirement

You like to be on the move - You're not stuck at a desk all day - you are welcomed into customers ... associates with dependents! * 401k match - Opportunity to contribute to 401k plan, with 100 ...

Five Below

store manager salary

Cookeville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... desk. You thrive on movement, energy, and action. Your coaching moments happen in real time. Your ...

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All JobsDesk Associate JobsDesk Associate Jobs in Sparta, TN

Desk Associate information

See Sparta, TN salary details

$11

$17

$27

How much do desk associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for desk associate in Sparta, TN is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.71 per hour, depending on experience, location, and employer.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What cities near Sparta, TN are hiring for Desk Associate jobs?

Cities near Sparta, TN with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Sparta, TN as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,592 per year, or $17.6 per hour.

Service Desk

Planet Fitness

Cookeville, TN • On-site

Other

Retirement

Posted 5 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Company & Benefits
As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have fun doing it)! We are an equal opportunity employer who celebrates diversity and equity and are committed to creating an inclusive environment for all employees. Some of our benefits include:
  • Positive and professional environment where our brand promise is "Judgement Free Zone"
  • Growth Opportunities: over 90% of our management team started as an entry level team member
  • Competitive pay
  • 401K Retirement Fund (Annual discretionary employer match up to 6%)
  • Regular involvement in community outreach events
  • Free employee Black Card Membership
Job Description Summary
The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both members and non-members as they will frequently communicate and interact with both members and guests as well as management and staff and must maintain excellent relationships.
Essential Job Functions
  • Greet all members and guests upon arrival and say goodbye upon departure;
  • Monitor club access to both members and non-members;
  • Answer questions and handle member and guest complaints;
  • Answer phone calls and provide information to prospects;
  • Give tours to prospective members;
  • Sell memberships, write agreements, and enter new members into database;
  • Operate Point-of-Sale system and collect balances on past due accounts;
  • Organize and maintain customer service front desk;
  • Schedule appointments for fitness training sessions;
  • Complete the Club Walk-Around every 20 minutes and complete checklists;
  • Answer questions and give guidance to new employees;
  • Perform beginning of shift and end of shift procedures;
  • Perform club housekeeping including, but not limited to:
    • Cleaning equipment (and under equipment), hydromassage beds, chairs, benches, showers, changing stalls, lockers, toilets, sinks, mirrors, hand dryers, top of stalls;
    • Dusting where and when necessary including vents;
    • Wiping tile, walls, and doors;
    • Vacuuming and mopping floors;
    • Replenishing toilet paper and soap;
    • Emptying trash cans; and,
    • Maintaining organization of cleaning closet.
  • Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members; and,
  • Perform all other duties as assigned or required.

Education & Experience
  • High School Diploma or G.E.D. preferred;
  • Previous customer service and/or sales experience preferred;
  • Previous cleaning/maintenance experience preferred; and,
  • Basic computer literacy.
Skills and Abilities
  • Excellent phone, communication, and interpersonal skills;
  • Understand and be able to communicate the Judgment Free Zone concept;
  • Accuracy with numbers;
  • Ability to follow directions;
  • Ability to work well independently and with others;
  • Positive attitude and willingness to help others;
  • Ability to maintain composure in difficult situations; and,
  • Ability to recognize and learn from mistakes.
Physical Environment & Requirements
  • Primarily indoor environment with normal exposure to light, sound, heat, and cold;
  • Must be able to frequently walk, stand, bend, stoop, kneel, crouch, grasp, and reach;
  • Must be able frequently move, lift, push, pull, carry at least 60 lbs.;
  • Must be able to operate equipment such as vacuums and floor scrubbers;
  • Exposure to standard cleaning fluids and chemicals;
  • Must be able to recognize, identify, and judge behavior within environment; and,
  • Must have the ability to communicate information and ideas so others will understand and must be able to exchange accurate information.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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