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Desk Associate Jobs in Sparta, TN (NOW HIRING)

Border States

City Desk Representative

Cookeville, TN · On-site

Job Summary The City Desk Representative supports the operation functions of the city desk. Enters ... Assists with receiving, shipping and other warehouse associate functions, as required. * Ensures ...

Sherwin-Williams

Field Store Associate

Cookeville, TN · On-site

$20/hr

Provide in-store Pro Desk paint support for real-time customer needs, Lowe's Pro Sales, and paint ... Train Lowe's associates on product knowledge and application methods * Complete eLearning Modules

Lemon Juice

Resort Front Desk Agent-HRE

Crossville, TN · On-site

$15/hr

Talks with and listens to other associates to effectively exchange information. * Exchanges information with other associates using electronic devices (e.g., pagers and two-way radios, email)

Lemon Juice

Resort Front Desk Agent-HRE

Crossville, TN · On-site

$15/hr

Talks with and listens to other associates to effectively exchange information. * Exchanges information with other associates using electronic devices (e.g., pagers and two-way radios, email)

Home Depot

Cashier

Cookeville, TN · On-site

$10 - $13.75/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Cookeville, TN · On-site

$10 - $13.75/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Datavant

Health Information Specialist I

Sparta, TN · On-site

$81K - $82K/yr

Associate must at all times safeguard and protect the patient's right to privacy by ensuring that ... Position Highlights - Onsite position in Sparta, TN - Full-time, Mo-Fri 7:30am-4:00pm - Front desk ...

Datavant

Health Information Specialist I

Sparta, TN · On-site

$81K - $82K/yr

Associate must at all times safeguard and protect the patient's right to privacy by ensuring that ... Position Highlights - Onsite position in Sparta, TN - Full-time, Mo-Fri 7:30am-4:00pm - Front desk ...

Datavant

Health Information Specialist I

Sparta, TN · On-site

$81K - $82K/yr

Associate must at all times safeguard and protect the patient's right to privacy by ensuring that ... Position Highlights - Onsite position in Sparta, TN - Full-time, Mo-Fri 7:30am-4:00pm - Front desk ...

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All JobsDesk Associate JobsDesk Associate Jobs in Sparta, TN

Desk Associate information

See Sparta, TN salary details

$11

$17

$27

How much do desk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desk associate in Sparta, TN is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.71 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What cities near Sparta, TN are hiring for Desk Associate jobs?

Cities near Sparta, TN with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Sparta, TN as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,592 per year, or $17.6 per hour.

City Desk Representative

Border States

Cookeville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Border States rating

8.2

Company rating: 8.2 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

92nd of 429 rated retail wholesalers

Job description

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.
This position will be located in: Cookeville, TN
Application Deadline: Posted Until Filled
Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.
Job Summary
The City Desk Representative supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of "stock outs", and maintains assigned inventory stock locations.
Responsibilities
Essential Functions
  • Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
  • Maintains a clean, safe and well-stocked City Desk display area.
  • Displays specials and other promotion items to sell.
  • Maintains vendor catalogs and price sheets.
  • Informs proper departments of "stock outs", inventory discrepancies and other inventory problems or concerns.
  • Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.
  • Abides by all safety requirements including wearing the required PPE gear.

Non-essential Functions
  • Participates in the marketing planning and strategizing for Border States product lines, as needed.
  • Participates in the implementation and success of marketing plans, as required.
  • Attends sales meetings as required and keeps current on new products and applications.
  • Assists with receiving, shipping and other warehouse associate functions, as required.
  • Ensures all batched managed material is labeled accurately and inventoried, as needed.
  • Performs other duties as assigned by supervisor or designate.

Qualifications
  • Minimum of a 2-year business/trade degree preferred or the equivalent in work experience.
  • Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.
  • Requires the ability to read, write, and speak in English.
  • Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.

Skills and Abilities
  • Excellent interpersonal, written, and verbal communication, reading skills
  • Ability to effectively plan and organize.
  • Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements
Lift and carry requirements (weight and frequency):
Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100%
  • Lift from Floor to Waist:
    • 10 to 25 lbs. - Occasionally
    • 26 to 50 lbs. - Occasionally
    • 51 to 75 lbs. - Occasionally
    • 76 to 100 lbs. - Occasionally
    • 101 + lbs. - Occasionally
  • Above Waist Lift:
    • 10 to 25 lbs. - Occasionally
    • 26 to 50 lbs. - Occasionally
    • 51 to 75 lbs. - Occasionally
    • 76 to 100 lbs. - Occasionally
    • 101+ lbs. - Not at all
  • Unilateral Carry:
    • 10 to 25 lbs. - Occasionally
    • 26 to 50 lbs. - Not at all
    • 51 to 75 lbs. - Not at all
    • 76 to 100 lbs. - Not at all
    • 101+ lbs. - Not at all
  • Bilateral Carry:
    • 10 to 25 lbs. - Occasionally
    • 26 to 50 lbs. - Occasionally
    • 51 to 75 lbs. - Occasionally
    • 76 to 100 lbs. - Not at all
    • 101+ lbs. - Not at all

Physical Activity
Frequency at which you would do the following in a typical day:
  • Sitting (a continuous period of being seated) - Not at all
  • Standing (for sustained periods of time) - Frequently
  • Walking (moving about on foot to accomplish tasks) - Continuously
  • Bending/Stooping (downward and forward) - Occasionally
  • Crawling (moving about on hands and knees or hands and feet) - Not at all
  • Climbing/Walking Stairs (ascending or descending) - Occasionally
  • Reaching (extending arms in any direction) - Frequently
  • Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
  • Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
  • Balancing (maintaining body equilibrium to prevent falling) - Frequently
  • Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
  • Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
  • Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
  • Handling (applying pressure to an object with the fingers and palm) - Continuously
  • Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently
  • Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
  • Driving (the control and operation of a fork lift) - Occasionally
  • Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Continuously
  • Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
  • Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
  • Exposure (to adverse weather & temperature conditions) - Frequently
  • Travel (travel needed to perform job duties) - Not at all

Additional Information
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Our History
Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.
Values
As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.
Our Purpose
We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.
Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.
Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .
Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?
Border States has a competitive benefits package which includes but is not limited to:
Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
Equal Opportunity For All
It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
Drug Free/Smoke Free workplace
Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:
  • Criminal background check (required for all positions)
  • Motor Vehicle Record (MVR) check (required for positions involving driving)
  • Drug testing

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.

What Border States employees say

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