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Desk Associate Jobs in Memphis, TN (NOW HIRING)

CUSA, LLC

Hotel Front Desk - Full Service IHG

Memphis, TN · On-site

$15 - $16/hr

Hotel Front Desk Associate Holiday Inn Downtown Memphis is seeking a friendly and service-driven Front Desk Associate to join our team. We pride ourselves on delivering exceptional guest service ...

CUSA, LLC

Hotel Front Desk - Full Service IHG

Memphis, TN · On-site

$15 - $16/hr

Hotel Front Desk Associate Holiday Inn Downtown Memphis is seeking a friendly and service-driven Front Desk Associate to join our team. We pride ourselves on delivering exceptional guest service ...

CUSA, LLC

Hotel Front Desk - Full Service IHG

Memphis, TN · On-site

$13.75 - $17.50/hr

Hotel Front Desk Associate Holiday Inn Downtown Memphis is seeking a friendly and service-driven Front Desk Associate to join our team. We pride ourselves on delivering exceptional guest service ...

Marriott

Front Desk Agent

Germantown, TN · On-site

$12.75 - $16.25/hr

The Front Desk Associate is responsible for ensuring guests are checked in and out for the hotel while answering any questions or concerns guests or visitors may have. * Processes guest check-in and ...

epeinc

Hotel Front Desk Associate - FULL TIME

Memphis, TN · On-site

$12.25 - $15.75/hr

This is a full-time position located at The Guest House at Graceland with variable/flexible working hours to include weekends, evenings, holidays, and overtime as required. Benefits may be offered ...

epeinc

Hotel Front Desk Associate - FULL TIME

Memphis, TN · On-site

$12.25 - $15.75/hr

This is a full-time position located at The Guest House at Graceland with variable/flexible working hours to include weekends, evenings, holidays, and overtime as required. Benefits may be offered ...

CLUB4 FITNESS

Weekend Front Desk

Memphis, TN · On-site

$12.50 - $16/hr

As the first point of contact for our members, it is crucial that the Front Desk Closer is consistently punctual and dependable in opening the facility on time and ensuring that everything is running ...

CLUB4 Fitness

Weekend Front Desk

Memphis, TN · On-site

$12.50 - $16/hr

As the first point of contact for our members, it is crucial that the Front Desk Closer is consistently punctual and dependable in opening the facility on time and ensuring that everything is running ...

Deloitte

Junior Associate, Compliance HelpDesk

Memphis, TN · On-site

$18 - $24.25/hr

Then our ICN Compliance Help Desk (CHD) may be the right fit for you! Recruiting for this role ends on 9/30/2026. Work you'll do As a Junior Associate, Compliance HelpDesk, you will be responsible ...

Gold's Gym

Front Desk

Memphis, TN · On-site

$10 - $12/hr

Benefits: * Training & development * Employee discounts * Flexible schedule Compensation: • Hourly rate • Two paychecks per month OR access your earnings daily with DailyPay • Annual ...

Gold's Gym - Tennessee Fitness, LLC

Front Desk

Memphis, TN · On-site

$10 - $12/hr

Benefits: * Training & development * Employee discounts * Flexible schedule Compensation: · Hourly rate · Two paychecks per month OR access your earnings daily with DailyPay · Annual performance ...

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All JobsDesk Associate JobsDesk Associate Jobs in Memphis, TN

Desk Associate information

See Memphis, TN salary details

$14

$20

$32

How much do desk associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desk associate in Memphis, TN is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.37 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Memphis, TN?

The most popular types of Desk jobs in Memphis, TN are:

What cities near Memphis, TN are hiring for Desk Associate jobs?

Cities near Memphis, TN with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Memphis, TN as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,374 per year, or $20.9 per hour.

Hotel Front Desk - Full Service IHG

CUSA, LLC

Memphis, TN • On-site

$15 - $16/hr

Full-time

Re-posted 26 days ago

Job description

Now Hiring: Hotel Front Desk Associate Holiday Inn Downtown Memphis is seeking a friendly and service-driven Front Desk Associate to join our team. We pride ourselves on delivering exceptional guest service, recognizing our associates as our greatest asset, and providing value to our business partners and owners. As the first point of contact for our guests, the Front Desk Agent is responsible for welcoming guests, managing check-ins and check-outs, handling reservations, and assisting with inquiries to ensure a seamless and memorable stay. This role requires strong communication skills, professionalism, and the ability to resolve guest concerns with care and efficiency, with previous hotel or customer service experience preferred.Background check will be completed on all applicants

CUSA logo

About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

Social media

Facebook

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