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Desk Associate Jobs in Jackson, TN (NOW HIRING)

Athena Hospitality Group

Front Desk Associate

Jackson, TN · On-site

$13.50/hr

Front Desk Associate Job Summary: We are seeking a friendly and professional Front Desk Associate to join our hotel team. The ideal candidate will be responsible for providing exceptional customer ...

Athena Hospitality Group

Front Desk Associate

Jackson, TN · On-site

$11.75 - $15/hr

Front Desk Associate Job Summary: We are seeking a friendly and professional Front Desk Associate to join our hotel team. The ideal candidate will be responsible for providing exceptional customer ...

Miracle-Ear

Front Office Associate

Jackson, TN · On-site

$12/hr

As a Front Desk Associate, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high ...

Miracle-Ear

Front Office Associate

Jackson, TN · On-site

$12/hr

As a Front Desk Associate, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high ...

Nextaff

Front Desk Receptionist

Jackson, TN · On-site

$15/hr

Administrative Associate Location: Jackson, TN & Surrounding Areas Job Summary We are currently seeking a highly organized, detail-driven Administrative Associate to support operations within ...

Ashley Global Retail, LLC

Retail Sales Associate

Jackson, TN · On-site

$12.50 - $14.50/hr

As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the ... Maintain a welcoming, professional, visible presence at the front desk; engage with guests ...

Home Depot

Cashier

Jackson, TN

$11.25 - $15.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

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Desk Associate information

See Jackson, TN salary details

$13

$20

$31

How much do desk associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desk associate in Jackson, TN is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.79 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Jackson, TN?

The most popular types of Desk jobs in Jackson, TN are:

What cities near Jackson, TN are hiring for Desk Associate jobs?

Cities near Jackson, TN with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Jackson, TN as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,367 per year, or $20.4 per hour.

Front Desk Associate

Athena Hospitality Group

Jackson, TN • On-site

$13.50/hr

Full-time

Re-posted 11 days ago

Job description

Description:

Job Title: Front Desk Associate


Job Summary:

We are seeking a friendly and professional Front Desk Associate to join our hotel team. The ideal candidate will be responsible for providing exceptional customer service, managing guest check-ins and check-outs, and ensuring a welcoming atmosphere for all guests.


Key Responsibilities:

- Greet and welcome guests upon arrival with a warm and friendly demeanor

- Manage guest check-in and check-out processes efficiently

- Answer phone calls and respond to inquiries regarding hotel services and reservations

- Handle guest requests and complaints in a timely and professional manner

- Maintain accurate records of guest information and transactions

- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction

- Process payments and manage cash handling procedures

- Provide information about local attractions, dining options, and hotel amenities

- Assist with administrative tasks as needed


Skills and Qualifications:

- High school diploma or equivalent; additional education in hospitality is a plus

- Previous experience in a customer service role, preferably in the hospitality industry

- Strong communication and interpersonal skills

- Ability to multitask and work in a fast-paced environment

- Proficient in using computer systems and hotel management software

- Excellent problem-solving skills and attention to detail

- A positive attitude and a commitment to providing outstanding guest service


We are an equal opportunity employer and welcome applications from all qualified individuals.

Requirements: