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Desk Associate Jobs in Jackson, TN (NOW HIRING)

The Tennessee Board of Regents

Project Manager

Jackson, TN · On-site

$56K - $70K/yr

... Associate degree required. • Three (3) to five (5) years of experience in construction ... Prolonged periods of sitting at a desk and working on a computer * Prolonged periods of standing at ...

TNBR Careers

Receptionist/ Mail Room Clerk

Jackson, TN · On-site

$30K - $30K/yr

Other duties as assigned - (Essential) Minimum Qualifications Associates Degree Preferred ... Prolonged periods of sitting at a desk and working on a computer * Prolonged periods of standing at ...

TNBR Careers

Transcript Analyst

Jackson, TN · On-site

$30K - $35K/yr

Associates Degree * Knowledge of catalog and other guidelines for evaluating transcripts * Banner ... Prolonged periods of sitting at a desk and working on a computer * Prolonged periods of standing at ...

TNBR Careers

Campus Enrollment Counselor

Jackson, TN · On-site

$36K - $46K/yr

Bachelors degree business, education, marketing, or in related area, or Associates Degree and 2-3 ... Prolonged periods of sitting at a desk and working on a computer * Prolonged periods of standing at ...

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Desk Associate information

See Jackson, TN salary details

$13

$20

$31

How much do desk associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desk associate in Jackson, TN is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.79 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Jackson, TN?

The most popular types of Desk jobs in Jackson, TN are:

What cities near Jackson, TN are hiring for Desk Associate jobs?

Cities near Jackson, TN with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Jackson, TN as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,367 per year, or $20.4 per hour.

Project Manager

The Tennessee Board of Regents

Jackson, TN • On-site

$56K - $70K/yr

Full-time

Posted 24 days ago

Job description

Title: Project Manager
Institution: Jackson State Community College
Job Summary
Under general supervision, the Project Manager coordinates and assists in delivering capital improvement and campus construction projects. Responsibilities include scope development, budgeting, design review, procurement, construction coordination, and project closeout while ensuring compliance with applicable codes, regulations, and institutional standards.
Job Duties
  • 100% - CAPITAL PROJECT SUPPORT • Assist in development of project scope, programming documents, and budgets, and participate in coordination between campus, TBR, designers, and engineers. • Review plans, specifications, and design documents for accuracy, constructability, and alignment with campus operational and maintenance needs; provide recommendations as appropriate. • Monitor construction progress and perform site observations • Assist in review of change orders • Assist with project closeout and documentation CAMPUS PROJECTS (NON-CAPITAL) • Meet with stakeholders to define project needs and scope • Develop preliminary plans or layout concepts • Assist with finishes, materials, and equipment selection • Prepare scopes of work and manage bidding or quote processes. • Oversee project execution and contractor coordination • Ensure completion within scope, budget, and schedule • Assist with movement and installation of furniture and equipment GENERAL RESPONSIBILITIES • Support multiple projects concurrently • Maintain project documentation and provide status updates to the Director of Physical Plant. • Perform site inspections to verify quality, safety, and compliance. • Conduct periodic assessments of campus facilities to identify improvement needs and assist in developing and prioritizing projects for planning and budgeting. • Assist with Physical Plant operations and special projects • Perform other duties as assigned - (Essential)

Minimum Qualifications
• Associate degree required.
• Three (3) to five (5) years of experience in construction, facilities, or project coordination
• Working knowledge of construction practices and building systems
• Ability to read and interpret drawings and specifications
• Proficiency with Microsoft Office
Preferred Qualifications
• Bachelor's degree in construction management, architecture, engineering, facilities management, or a related field; or equivalent experience.
• Experience with capital project development and budgeting
• Experience with higher education facilities and/or as a building owner representative.
• Familiarity with codes and regulations
• Experience with project management software
• Familiarity with CAD software (AutoCAD, Revit, or similar)
Knowledge, Skills, and Abilities
• Strong organizational and multi-project coordination skills
• Effective communication and collaboration
• Problem-solving and decision-making ability
• Professionalism and customer service orientation
Physical Demands / Working Conditions
  • Work is performed in both office and field environments with exposure to construction conditions.
  • Prolonged periods of sitting at a desk and working on a computer
  • Prolonged periods of standing at times
  • Prolonged periods of walking
  • Prolonged screen time
  • Repetitive movement
  • Must be able to lift up to 50-75 pounds at times
  • Travel between campus locations may be required

Pay Rate: $56,079-$70,099 Annual salary determined based on eligible experience and defined by the current compensation plan.
Open Until Filled: Yes
Special Instructions to Applicants:
Internal applicants are encouraged to apply. To be considered for this position, you must submit an application. Prior applications will not be used to fill this vacancy.
A completed satisfactory background check will be required before hire.

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