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Desk Associate Jobs in Virginia (NOW HIRING)

Front Desk Associate | Join Our Resort Team! Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, wed love to meet you!

Front Desk Associate

Williamsburg, VA · On-site

$13.50 - $17.25/hr

Front Desk Associate | Join Our Resort Team! Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, wed love to meet you!

Front Desk Associate - AM & PM Shifts | Join Our Resort Team! Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, wed ...

Front Desk Associate Join Our Resort Team at the Ocean Sands Resort! Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If ...

Front Desk Associate | Join Our Resort Team at the Ocean Sands Resort! Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If ...

Front Desk Associate | Join Our Resort Team at the Ocean Sands Resort! Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If ...

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym ...

Front Desk Associate Salem VA

Roanoke, VA · On-site

$13.50 - $17.50/hr

Front Desk Associate The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk ...

Front Desk Associate

Richmond, VA · On-site

$13 - $16.75/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym ...

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym ...

Front Desk Associate

Roanoke, VA · On-site

$13.75 - $17.75/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym ...

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym ...

Front Desk Associate

Roanoke, VA · On-site

$13.75 - $17.75/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym ...

Front Desk Associate

Williamsburg, VA · On-site

$13.50 - $17.25/hr

Front Desk Associate Location: The Wedmore Place Hotel - Williamsburg Winery Reports To: Hotel Manager Position Summary The Front Desk Associate at The Wedmore Place , a 28-room boutique hotel ...

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Desk Associate information

What is a desk associate?

A desk associate is a customer service role responsible for greeting visitors, answering inquiries, managing appointments, and performing administrative tasks at a reception desk. They often use communication skills, basic computer knowledge, and a professional demeanor to support the organization’s front-office operations.

What are some typical challenges a Desk Associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What are Desk Associates?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What is the lowest salary for a receptionist?

The lowest salary for a receptionist varies by location and experience but typically starts around minimum wage, which can be approximately $10 to $12 per hour. Entry-level receptionists with basic skills and no prior experience may earn near this range, especially in regions with lower living costs.

What are the key skills and qualifications needed to thrive as a Desk Associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

How much do receptionists make?

Receptionists in North Carolina typically earn an average hourly wage of around $13 to $15, which translates to approximately $27,000 to $31,000 annually for full-time work. Salaries can vary based on experience, location, and the specific industry or employer.

Can I be a receptionist with no experience?

Yes, many receptionist or desk associate positions do not require prior experience and provide on-the-job training. Basic skills such as communication, organization, and familiarity with office software can help you qualify for entry-level roles.
What are the most commonly searched types of Desk jobs in Virginia? The most popular types of Desk jobs in Virginia are:
What cities in Virginia are hiring for Desk Associate jobs? Cities in Virginia with the most Desk Associate job openings:
Infographic showing various Desk Associate job openings in Virginia as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, 1% Temporary, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

$13.75 - $17.75/hr

Other

Medical, Retirement, PTO

Posted 12 days ago


Job description

Benefits:

Employee discounts

401(k) matching

Company parties

Health insurance

Paid time off

Benefits/Perks

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Fun Working Environment

Interact with Pets

Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

Responsibilities

Greet owners as they arrive

Check-in animal patients for their appointments

Collect and confirm pet and owner information

Answer phones

Schedule, confirm, and cancel appointments

Process payments

Other administrative duties, as assigned

Qualifications

Excellent customer service skills

Effective communication with clients and coworkers

Comfortable working with a variety of animals

Proficient in Microsoft Office, scheduling software, and other technology