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Desk Associate Jobs in Hawaii (NOW HIRING)

UFC Gym

Front Desk

Mililani, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

Residence Inn Kapolei

Front Desk Agent

Kapolei, HI · On-site

$19/hr

We take pride in providing outstanding service while creating a positive, supportive workplace for our associates.Key ResponsibilitiesAs a Front Desk Agent, you are the first and last impression for ...

Benchmark

$27.50/hr

We are committed to creating an environment where associates are respected, supported, and ... We are looking for a highly motivated individual to join our Front Desk team as a part-time or ...

Residence Inn Kapolei

Front Desk Agent

Kapolei, HI · On-site

$19/hr

We take pride in providing outstanding service while creating a positive, supportive workplace for our associates. Key Responsibilities As a Front Desk Agent, you are the first and last impression ...

Residence Inn Kapolei

Front Desk Agent

Kapolei, HI · On-site

$19/hr

We take pride in providing outstanding service while creating a positive, supportive workplace for our associates. Key Responsibilities As a Front Desk Agent, you are the first and last impression ...

Residence Inn by Marriott

Front Desk Agent

Kapolei, HI · On-site

$19/hr

We take pride in providing outstanding service while creating a positive, supportive workplace for our associates. Key Responsibilities As a Front Desk Agent, you are the first and last impression ...

Pacifichospitality

$14 - $17.75/hr

Our Front Desk Guest Service agent takes the initiative to deliver a wide range of services that ... Ability to interact with all associates and guests of the hotel * Must be able to stand for an 8 ...

Crescent

Front Desk Supervisor

Honolulu, HI · On-site

$35/hr

More than that, we know our associates are the shining stars of what we do! We understand what it ... Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS ...

Crescent Services

Front Desk Supervisor

Honolulu, HI · On-site

$35/hr

More than that, we know our associates are the shining stars of what we do! We understand what it ... Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS ...

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Desk Associate information

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are the most commonly searched types of Desk jobs in Hawaii? The most popular types of Desk jobs in Hawaii are:
What cities in Hawaii are hiring for Desk Associate jobs? Cities in Hawaii with the most Desk Associate job openings:
Desk Associate jobs near you

Front Desk

UFC Gym

Mililani, HI • On-site

$16/hr

Part-time

Medical, Dental, Vision

Re-posted 20 days ago

UFC Gym rating

7.4

Company rating: 7.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

11th of 63 rated gym and leisure clubs

Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Wellness resources

We Empower the Fighting Spirit in You!
The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment, assisting with retail purchases, and ensuring everyone who walks through our doors feels the energy of the UFC GYM community.
What We Offer
  • Competitive Salary & Performance Bonuses
  • Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees)
  • Growth: Tuition assistance and opportunities for career advancement
  • Perks: Free gym membership, employee discounts, and free or discounted recertifications (NASM, ACE, ISSA)

Key Responsibilities
Customer Service & Hospitality
  • First Impressions: Warmly greet members and guests as they enter and leave the club, maintaining a professional and high-energy atmosphere.
  • Communication: Answer incoming calls professionally, transferring them promptly to the correct department or individual.
  • Check-In & Registration: Verify memberships, enroll the members for classes, and check-in prospective members for the sales team.
  • Problem Solving: Address member questions directly or guide them to the appropriate lead for further assistance.

Sales & Administration
  • Retail Excellence: Sell supplements, apparel, and gear. Process transactions accurately using the point-of-sale (POS) system.
  • Club Upkeep: Keep the front desk and lobby area neat, clean, and organized.
  • Daily Operations: Perform opening and closing procedures and assist with inventory or product pricing as needed.
  • Member Support: Call members regarding past-due accounts to help them maintain their active status.

Professional Standards
  • Reliability: Adhere to shift schedules, including all meal and rest break periods.
  • Engagement: Stay focused on member needs, avoiding non-work-related activities like personal cell phone use or internet surfing while on duty.

Qualifications
  • Experience: Minimum 6 months of customer service experience in fitness, retail, hospitality, or food service.
  • Skills: Strong interpersonal skills, a friendly personality, and the ability to multitask with high attention to detail.
  • Technical: Basic computer skills and experience handling multiple phone lines.
  • Education: High School Diploma or GED required.
  • Certifications: Current CPR/AED certification is required for overnight staff.
  • Physical: Ability to stand for a full shift and occasionally lift or move up to 25 lbs.

Ready to be the face of the gym? Apply today! We respond to all applications
Compensation: $16.00 per hour
Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential - in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.
UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.
UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

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