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Desk Associate Jobs in Hawaii (NOW HIRING)

Kahala Nui

Front Desk Associate

Honolulu, HI

$24.50/hr

Kahala Nui is seeking a Full-Time Front Desk Associate to be the welcoming face of our community! This role is a key part of our Resident Services team , providing exceptional service to residents ...

Kahala Nui

Front Desk Associate

Honolulu, HI · On-site

$24.50/hr

Kahala Nui is seeking a Full-Time Front Desk Associate to be the welcoming face of our community! This role is a key part of our Resident Services team , providing exceptional service to residents ...

Kahalanui

Front Desk Associate

Honolulu, HI · On-site

$24.50/hr

Kahala Nui is seeking a Full-Time Front Desk Associate to be the welcoming face of our community! This role is a key part of our Resident Services team , providing exceptional service to residents ...

UFC Gym

Front Desk

Waipahu, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Kailua, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Hilo, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Mililani, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Honolulu, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Kailua, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Waipahu, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Hilo, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

UFC Gym

Front Desk

Honolulu, HI · On-site

$16/hr

The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment ...

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Desk Associate information

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are the most commonly searched types of Desk jobs in Hawaii? The most popular types of Desk jobs in Hawaii are:
What cities in Hawaii are hiring for Desk Associate jobs? Cities in Hawaii with the most Desk Associate job openings:
Desk Associate jobs near you

Front Desk Associate

Kahala Nui

Honolulu, HI

$24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 hours ago

Job description

Join Our Team at Kahala Nui – considered to be Hawaii’s Premier Senior Living Community! Kahala Nui is seeking a Full-Time Front Desk Associate to be the welcoming face of our community! This role is a key part of our Resident Services team, providing exceptional service to residents, guests, and staff while supporting our philosophy of Malama.
Available Shifts:
  • DAY (8:00AM - 4:30PM) - 5 shifts per week
  • NIGHT (11:45pm - 8:15am) - 4 shifts per week
POSITION SUMMARY: As part of our Resident Services team, the Front Desk Associate (FDA) provides excellent customer service to all guests, Residents, and staff following Kahala Nui Senior Living's philosophy of Malama. FDAs respond to all inquiries, requests, and emergencies in a timely and professional manner. They also coordinate Kahala Nui's Emergency Response system and procedures, and act as a First Responder as necessary for emergency calls and medical response. As part of these duties, FDAs perform clerical duties for documentation and reporting purposes and may need to administer CPR or First Aid as necessary. FDAs also guide visitors and guests through the community.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equivalent experience or education may be substituted at the hiring manager’s discretion for educational or work experience requirements.
REQUIRED QUALIFICATIONS:
  • High school diploma or equivalent
  • Typing speed of at least 40 WPM
  • Proficient with computers, telephones, and 2-way radios; familiarity with Outlook, Word, Excel a plus
  • Proof of annual tuberculosis clearance by hire date
  • Must be available to work varied days, including weekends and holidays
  • Maintain current CPR and First Aid certification and confident in using these skills
  • Valid driver's license with clean driver's abstract.
  • Complete vehicle training with Kahala Nui’s Transportation Coordinator to safely drive residents
  • Willingness to train on day, evening, and overnight shifts before settling into assigned schedule.
PREFERRED QUALIFICATIONS:
  • Minimum of 1 year of customer service experience, preferably in hospitality.
BENEFITS:
  • FREE Medical, Drug and Vision Insurance
  • FREE Life and AD amp;D Insurance
  • FREE on-site parking or FREE monthly bus pass
  • FREE on-site fitness center
  • Company matched 401(k)
  • Supplemental dental insurance
  • Discounted Associate meals and services on-site
  • Flexible Spending Accounts (FSA)
  • Eligibility to apply for Kahala Nui college scholarships
  • and much, much, more!

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