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Design Operations Manager Jobs in Lancaster, PA (NOW HIRING)

DuraServ Corp

Operations Manager

York, PA · On-site

As Operations Manager, you own the full service department -- backlog management, technician ... An operational architect -- you see inefficiency as a design problem, not a personnel problem; you ...

Walmart

Department Supervisor

Lancaster, PA · On-site

$60K - $110K/yr

Bachelor's degree in business or related field and 1 year of experience in project management, space management, store design, operations, data analysis, or related area OR 3 years of experience in ...

Walmart

Department Supervisor

Wyomissing, PA · On-site

$60K - $110K/yr

Bachelor's degree in business or related field and 1 year of experience in project management, space management, store design, operations, data analysis, or related area OR 3 years of experience in ...

Walmart

Department Supervisor

Lititz, PA · On-site

$60K - $110K/yr

Bachelor's degree in business or related field and 1 year of experience in project management, space management, store design, operations, data analysis, or related area OR 3 years of experience in ...

Walmart

Department Supervisor

Mount Joy, PA · On-site

$60K - $110K/yr

Bachelor's degree in business or related field and 1 year of experience in project management, space management, store design, operations, data analysis, or related area OR 3 years of experience in ...

Walmart

Department Supervisor

Willow Street, PA · On-site

$60K - $110K/yr

Bachelor's degree in business or related field and 1 year of experience in project management, space management, store design, operations, data analysis, or related area OR 3 years of experience in ...

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All JobsDesign Operations JobsDesign Operations Manager JobsDesign Operations Manager Jobs in Lancaster, PA

Design Operations Manager information

See Lancaster, PA salary details

$30.1K

$61.7K

$115.2K

How much do design operations manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for design operations manager in Lancaster, PA is $61,669.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $75,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Design Operations Manager, and why are they important?

To thrive as a Design Operations Manager, you need expertise in project management, design process optimization, and a solid understanding of design principles, often supported by a degree in design, business, or a related field. Familiarity with tools like Asana, Jira, Figma, and resource management systems, as well as certifications like PMP or Agile, is highly beneficial. Exceptional communication, problem-solving, and stakeholder management skills help you bridge gaps between creative and operational teams. These skills are vital for streamlining workflows, ensuring project delivery, and driving alignment across multidisciplinary teams.

How does a Design Operations Manager typically collaborate with cross-functional teams to improve workflow efficiency?

A Design Operations Manager works closely with design, product, engineering, and marketing teams to streamline processes, set clear priorities, and remove obstacles that hinder productivity. They often facilitate regular check-ins, build and optimize workflows, and implement tools or systems that foster communication and transparency. By acting as a liaison and ensuring alignment between departments, they help the broader team deliver high-quality design work on time, while also identifying opportunities to refine processes for future projects.

What is the difference between Design Operations Manager vs UX Designer?

AspectDesign Operations ManagerUX Designer
Primary FocusOversees design processes, tools, and team workflowsDesigns user experiences and interfaces
Required SkillsProject management, process optimization, leadershipUser research, wireframing, prototyping
Work EnvironmentCollaborates with design teams, product managers, and developersWorks directly on user interface and experience design
Common CertificationsProject Management Professional (PMP), Agile certificationsUX certifications (e.g., NN/g, Human Factors)

The Design Operations Manager focuses on streamlining design workflows and managing teams, while the UX Designer concentrates on creating engaging user experiences. Both roles often collaborate but serve different functions within the design process.

What are Design Operations Managers?

Design Operations Managers are professionals who streamline and optimize processes within design teams to improve efficiency, collaboration, and the quality of creative output. They bridge the gap between design, product, and business operations by implementing workflows, managing resources, and ensuring projects stay on track. Their responsibilities often include project management, budget oversight, and facilitating communication across teams. By establishing best practices and removing operational barriers, Design Operations Managers enable designers to focus more on creative work and innovation.
What are popular job titles related to Design Operations Manager jobs in Lancaster, PA? For Design Operations Manager jobs in Lancaster, PA, the most frequently searched job titles are:
What job categories do people searching Design Operations Manager jobs in Lancaster, PA look for? The top searched job categories for Design Operations Manager jobs in Lancaster, PA are:
What cities near Lancaster, PA are hiring for Design Operations Manager jobs? Cities near Lancaster, PA with the most Design Operations Manager job openings:
Design Operations Manager jobs near you
Infographic showing various Design Operations Manager job openings in Lancaster, PA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $61,669 per year, or $29.6 per hour.
Operations Manager

Operations Manager

DuraServ Corp

York, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

DuraServ rating

7.4

Company rating: 7.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

135th of 276 rated repair and maintenance companies

Job description

ENGINEERING A FRAMEWORK OF EXCELLENCE.

THE SERVICE DEPARTMENT RUNS BECAUSE YOU RUN IT.

Build the system. Lead the team. Own the outcome.

DuraServ is looking for an Operations Manager who builds high-performing service teams, drives operational efficiency, and holds the department to the standard the business depends on.


The Service Department Is the Revenue Engine. You're the Architect.

DuraServ's branch service departments deliver commercial dock and door solutions to warehouses, distribution centers, and industrial facilities across the country. The technicians in the field are the face of the company — and the Operations Manager is the person who makes sure they're scheduled, equipped, trained, and accountable to the standard DuraServ's customers expect.

As Operations Manager, you own the full service department — backlog management, technician scheduling, fleet oversight, project execution, budget control, and personnel development. You're not just keeping the lights on. You're building a department that performs consistently, retains its best people, and improves every quarter.

If you build operational frameworks that outlast your direct involvement — and you want a role where the results are yours to own — this is it.

What You'll Own

The Operation

  • Manage day-to-day service department operations — scheduling technicians, dispatching work orders, managing backlog, and coordinating reactive service calls with urgency and precision
  • Oversee project execution from start to finish — ensuring planned work is completed on time, within scope, and to the quality standard the customer was promised
  • Manage fleet planning and maintenance, including monitoring Daily Vehicle Inspection Reports (DVIRs), identifying maintenance issues, and ensuring full DOT compliance
  • Prepare and manage the department budget — controlling costs, aligning spend with company financial goals, and maintaining the financial discipline that keeps the branch profitable

The Team

  • Supervise service technicians and department staff — setting clear expectations, providing consistent feedback, and holding the team accountable to performance and behavior standards
  • Build and execute individual development plans for team members — you improve the people, and the people improve the department
  • Drive employee retention through coaching, recognition, and a culture where high performers are protected and rewarded
  • Ensure all team members are adequately trained, properly licensed, and equipped to perform their roles safely and effectively

The Performance

  • Monitor and drive department KPIs — productivity, efficiency, quality of work, and regulatory compliance are tracked, reported, and improved continuously
  • Partner with branch sales leadership to ensure service capacity supports revenue commitments and customer expectations are met at every level
  • Maintain positive relationships with internal teams and external customers — you are the operational point of escalation and the standard-setter for how the department engages with the business


Who You Are

You don't just manage the work — you design how the work gets done. Your departments run better after you leave than they did when you arrived.

  • An operational architect — you see inefficiency as a design problem, not a personnel problem; you build systems that create consistency before issues surface
  • A people developer — your best technicians are better at their jobs because you invested in them deliberately; your team retention reflects your leadership
  • Financially literate — you manage a budget like it's your own money, evaluate P&L with fluency, and make resource allocation decisions grounded in data
  • A strong communicator — with technicians on the floor, sales partners in the branch, and customers who need a straight answer when something goes wrong
  • Mechanically informed — you don't need to be a technician, but you understand mechanical systems and DOT compliance well enough to lead the people who are
  • Process-disciplined — your scheduling is tight, your fleet documentation is current, your KPIs are tracked, and your team knows exactly where they stand


What We're Looking For

Required

  • Previous leadership experience is required — you have managed people, held them accountable, and developed them professionally
  • 5+ years of experience in service operations, field service management, or a related operational leadership role
  • Demonstrated ability to manage department budgets, control costs, and drive financial performance
  • Working knowledge of fleet management and DOT compliance requirements
  • Proficiency with Microsoft Office 365 for reporting, scheduling, and operational analysis
  • Valid driver's license — job site visits and 10% travel are part of this role

Preferred

  • High School diploma or equivalent required; associate or bachelor's degree preferred
  • Background in commercial door, dock equipment, mechanical services, or industrial field service
  • Experience with technician scheduling, dispatch, and work order management systems


What's in It for You
  • Competitive compensation commensurate with experience and scope
  • Full benefits package: medical, dental, vision, and 401K with company match
  • Company-provided life insurance, short-term and long-term disability
  • A department and team to build — with the authority and support to do it right
  • Visibility to branch and regional leadership — your performance directly impacts the branch P&L
  • National infrastructure and resources behind a local leadership role
  • A culture that rewards accountability, retention, and continuous improvement


A Note to the Right Candidate.

If you've been running a service department where the system works because of the processes you put in place — where your technicians perform consistently because you developed them deliberately — this is the environment that rewards that.

DuraServ's Operations Managers are the operational backbone of every branch. The quality of the service department is a direct reflection of the leader running it — and we look for leaders who take that personally.

Engineering a framework of excellence. That's not aspirational here — it's the expectation.

APPLY NOW — Operational Leaders Wanted.

Hit Apply. Tell us what department you've run, what you improved, and what your team looks like because of your leadership.

Please note: This is NOT a remote or hybrid role. On-site leadership presence is required.


About DuraServ

DuraServ is a national leader in commercial dock and door solutions, operating across the U.S. and Canada since 2001. Our branch service departments are the front line of every promise we make to our customers — and we hire leaders who understand what it means to be responsible for that standard.

DuraServ is an Equal Opportunity Employer.


NOTICE TO EXTERNAL RECRUITING AGENCIES & SEARCH FIRMS

DuraServ LLC and its affiliate businesses do not accept unsolicited resumes or candidate profiles from external recruiting/staffing agencies or search firms.

Any resume or candidate information submitted to any DuraServ employee — without a fully executed, written search agreement in place with DuraServ's Talent Management team — will be deemed the property of DuraServ LLC. No placement fee will be owed or paid, now or in the future, regardless of whether the candidate is subsequently hired.

Agencies seeking to be considered as an authorized vendor must have a current, countersigned agreement with DuraServ LLC prior to submitting any candidates. Agencies should not contact hiring managers, regional leadership, or any other DuraServ LLC employee directly.

DuraServ — Building Careers That Move Commerce Forward


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